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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 898 reviews
  • Rated 5 out of 5 stars

    Major Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with 55” Sony. A nice upgrade for us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KeithR, we're glad you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best brand ever!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh i really really love mg new sony tv! Best tv ever!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kenneshii, we're glad you love your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this Sony TV. I have a Sony TV in my living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hangleft2, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Regular customer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television meets all my expectations. Would purchase again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi REGULARCUSTOMER, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the television and options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Johnny, we're glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Thank you Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience...very knowledgeable and easy to purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MelissaB, That's great! We're glad to hear that! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I recomend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for the price obviously its not the bes i recomrnd getting a better tv if you have a hogher budget but i got exactly what i was expecting and i love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Fantastic, Sami!

      We are so happy to know that you love your new KD-55X80K and that it perfectly suits your needs.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you for purchasing our X80K and for choosing Sony!

      - Romeo Sony_US

  • Rated 4 out of 5 stars

    Its Okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Good, We are glad that you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Rated 5 out of 5 stars

    Sony flat screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this tv. It is the perfect size in our Family room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi personaluser, We're glad that you are happy with this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Please do not bother me with this crap............

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please do not bother me with this crap............

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Craig Sony_US

  • Rated 5 out of 5 stars

    sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything s advertised. Picture quality excellent. Thank you.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rab2001, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reception is clear. My son like it. Thank you Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raul, We're glad that you like this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay Sony_US

  • Rated 5 out of 5 stars

    Sleek looking TV

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek looking, great sound & connects to all the apps smoothly

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pheeel1078, we're glad you are enjoying our product. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing SONY. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only a month or so old but it seems to be a great TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello BethH, We are glad that you like your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony! Vincent Sony_US

  • Rated 5 out of 5 stars

    Living Room Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great so far. Bought a couple weeks ago. In our living room

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KD11, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay Sony_US

  • Rated 5 out of 5 stars

    Favorite Store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great products, great store, great sales assistance.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jerry, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony. Jay Sony_US

  • Rated 4 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, had problems with the picture calibration but it is acceptable now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mshakii,

      Thanks for commenting! We are extremely pleased to hear your satisfaction with the superb performance of your KD55X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you very much for your purchase and for choosing Sony!

      - Romeo Sony_US

  • Rated 5 out of 5 stars

    Helpful service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young man that helped me earlier was very helpful

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michaelarbour, Awesome! We're thrilled to hear you're enjoying the BRAVIA X80K LED TV.
      The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony. Jay Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great buy.delivered everything it said it would.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Happiness, We're glad that you are happy with your purchase! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Rated 4 out of 5 stars

    Payment required fot setup.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to set up. Still can't get what I want even after doing what manual says.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArtW,
      Thank you for your time writing this review. We're sorry to hear that you are having a hard time setting up your X80K TV. May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
      Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.

      Additional information:
      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thanks again for purchasing Sony! - Kris Sony_US