Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
Sony
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great buy.delivered everything it said it would.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Happiness, We're glad that you are happy with your purchase! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing BRAVIA X80K LED TV. Jay
55inchscreentv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so happy that I made this purchase. Great deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi 55inchscreentv, We're glad that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. Thanks for choosing Sony. Jay
Nice upgrade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, had problems with the picture calibration but it is acceptable now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mshakii,
Thanks for commenting! We are extremely pleased to hear your satisfaction with the superb performance of your KD55X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thank you very much for your purchase and for choosing Sony!
- Romeo
- Pros mentioned:Picture quality
Very good stuff
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv show very clear and this tv got quality sound for a really really good price I love shopping at Best Buy they are very professional
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenneth90, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for choosing Sony. Jay
Payment required fot setup.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up. Still can't get what I want even after doing what manual says.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ArtW,
Thank you for your time writing this review. We're sorry to hear that you are having a hard time setting up your X80K TV. May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Additional information:
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
Thanks again for purchasing Sony! - Kris
- Pros mentioned:Picture quality
Excellent picture quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for our bedroom. Perfect size; great picture quality; good sound. One of the best choices if not going all the way to an OLED.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KeithS, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture quality
Sony 55 inch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Fit the space for it perfectly. Overall dimensions surprisingly small for screen size.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LeeR, Awesome! We are so glad to hear that you are happy with your new TV! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl
Sony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had previously bought another Sony TV and was very satisfied and had no problems. Had the TV for approximately 15 years. So went directly to Sony TVs.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sony55inchsmarttv, We're glad to hear that you are satisfied and no problems with this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
good tv for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For entry level TV this is a good product I’ve only had it for two months and I have really enjoyed the quality and sound of Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi PatricioA, Awesome! We're thrilled to hear you're enjoying the quality of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony! Jay
- Pros mentioned:Picture quality
Sony 55”
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this TV to replace my Samsung Curved screen. The picture is vibrant and sharp. No issues with my new Sony
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Klinger, That's awesome! Thank you so much for sharing your amazing experience so far with your BRAVIA X80K 4K HDR Google TV! We are happy to hear you are pleased with the superb features. especially the vibrant and sharp picture quality, and you're having an enjoyable watching experience on your new Bravia TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Sony Bravia
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is good. A lot of issues with airplay - most of the time it’s not working
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavitG,
We're sorry you've been running into difficulty. Make sure your TV and Apple devices are updated to the latest software version. For more troubleshooting when using AirPlay on your Google TV, please visit this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00240540
Despite your concerns, we're truly happy that you are overall pleased with the features of your BRAVIA X80K. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
Premier Brand @ Right Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony is a premier brand and the price was right. I am not noticing as big a picture quality difference as I had hoped.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Rogelio, Thank you for taking the time to review the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for sharing this review! Jay
- Pros mentioned:Picture quality
Sony Bravia 55 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This 55 inch TV is just what we needed for our bedroom. Excellent picture quality. Would highly recommend.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SeanS, we're glad you like the picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing SONY. ~Earl
- Pros mentioned:Picture quality
Great TV
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny! The image's look amazing and the wifi apps work great with no delays! Great sound too!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bryantd7722, We're very grateful for this positive feedback! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
Freezing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mine keeps freezing. For the price you pay for the TV I shouldn’t have to worry about it getting frozen and having to shut it off and turn it back on to work. I have only had it a month
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi TeeT,
We're sorry to hear that you're having issue with this TV. We apologize for the inconvenience. In this case, please follow the applicable troubleshooting steps from this link:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00200862
If you are unable to resolve your concern, may we contact you to help? If so, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Good TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV works great. Had to go through a lot of steps to set it up. Would have just liked to "plug and play".
I would recommend this to a friendBrand response from SonyListens
Posted .Hi js724, We appreciate your time sharing your feedback. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. For more details, please check the TV model at our support website (http://www.sony.com/esupport) for product specifications and features. Thanks for choosing Sony! Jay
Sony 55 Inch X80K
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony 55 inch Smart TV works well and can perform with other devices ROKU and streaming servicesm
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TheaterBox22, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay
55” Sony TV purchased July 2022
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like a lot about this TV, but the audio just stops while the movie keeps going. When it happens I have to turn off the TV, wait a minute or two, then turn it back on. I purchased the Sony Sound Bar with Woofer but I can hear the audio better without it. I do wear hearing aids.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi WHATDOESDISPLAYNAMEMEAN, We are sorry to hear about the audio-related issue you are having. This is usually not the case for our TVs nor the experience we want you to have. Can you tell us if the audio stops when you're listening directly through the TV speakers or does it only occur when you're wearing your hearing aids? For now, please follow the troubleshooting steps on the link below to isolate and resolve the issue.
https://helpguide.sony.net/tv/jusltn1/v1/en-003/08-05_03.html
May we contact you to help and get more information? If so, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD55X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Sam
Better than Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only problem I have is that it turns off on me when I am in middle of a program.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CarolK, We're sorry to hear about your issue with this TV. We apologize for the inconvenience. What are the devices connected? What is the current source? To isolate this issue, please restart the TV. Restart the TV with the supplied remote control (easiest): Press and hold the POWER button until a menu appears → select Restart Press and hold the POWER button until Power off appears on the screen.
If you are unable to resolve your concern, please follow the instructions according to the symptom of your TV to resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00114471
In any case that you need our assistance, please email the below information to [email protected] or chat with us from Sony’s e-support webpage. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD55X80K:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate you and thanks again for shopping Sony!
Sincerely,
Jay
Pretty good for the price
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue experienced is during use of AirPlay and occasional drop in WiFi connection
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SoumyaA, We're sorry to hear about this issue. We apologize for the inconvenience. If the Wi-Fi® signal on your TV device drops or intermittently disconnects, try a power restart or reset of your TV and your modem/router first. A power cycle or reset of your devices often resolved these issues. Then if needed, check your network connection status and the troubleshooting steps provided from this link: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00184183
Please ensure your TV has the latest firmware installed by going to Help > System Software Update > Software Update.
To use the Apple TV app, AirPlay, and HomeKit, you will need to enable the Sony Smart TV services via the BRAVIA™ TV Privacy Policy. If you experience Apple TV access or connection issues when pairing to an Apple device using the AirPlay app, follow these steps to resolve the issue: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00260396
If you are unable to resolve your concern, please chat with us from Sony’s e-support webpage. Hope this helps! Jay
