Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Mr
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice pictures quality and black peak perfect. Apps run smoothly. If you don't have a external soundbar, you still can enjoy a very nice Internal TV sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TanT, We appreciate your feedback and we are glad that you like the picture quality and apps of your Sony BRAVIA TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Sony 55
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with the smart tv aspect and brilliant images.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TimothyA, Thank you for this wonderful review with your X80K. We are pleased to hear you very satisfied with your purchase and you are enjoying the features and capabilities of your new BRAVIA X80K LED 4K Ultra HD Smart Google TV. We always strive to deliver the best picture quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
Sony 55" TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV with Sony quality, good sound, along with good picture
I would recommend this to a friendBrand response from SonyListens
Posted .Hello PIEMAN, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Picture quality
Happy customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is very very good - happy with my purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user565243, we're glad you are happy with your purchase! We hope you are enjoying your new TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to to set up works good very good picture very light weight
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Alanp, That's good to hear. We always strive to deliver the best picture and sound quality with our TVs. Thank you for your purchase. Enjoy! Vincent
It’s a little complicated but has great color!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the product has been wonderful. There are a few quirks which appear now and then. It’s hard to know whether it’s the tv, the cable company, or the streaming portion.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Steve,
Many thanks for the 5-star rating! While we are glad you like the vibrant colors of your X80K TV, we're sorry to hear some issues that you are experiencing with the unit. Allow us to help troubleshoot and resolved the issue.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! - Kris
Great experience!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people were wonderful! Received the TV on time, they were respectful of property. They went above and beyond to help. Thank you!
I would recommend this to a friendBrand response from SonyListens
Posted .That's awesome, user827120! We're glad you're happy with your purchase. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Picture quality
Amazing resolution
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv working as expected and clear quality!!!!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi it888,
Thank you for the purchase! We're glad to hear that you like the clear picture quality of the TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony!
-David
Sony TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for the and convenience of the local installation and service
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JohnT, We are happy that you like your new Sony BRAVIA smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. It's great to hear that you were assisted well by our local dealer. Thank you for trusting Sony! Vincent
Exceeded our expectations
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with purchase of T V; sales person was very helpful.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user164325, Thank you for the 5-star rating! We are glad to hear that you are happy with your purchase! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Carl
- Pros mentioned:Picture quality
Very nice tv for the 2 years it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is very nice and has a very nice picture. Unfortunately the power supply board broke down when the tv was barely 2 years old. Out of warranty (only 1-year manufacturer warranty) and Sony was not helpful at all to offer to repair it. It is very disappointing when you pay $800 for a tv (when I bought it) to last for 2 years. The repair was quoted in $400 which obviously doesn't make sense. Even if I had bought the 2-year best buy extended warranty it would have ran out by now. DO NOT BUY IT!
No, I would not recommend this to a friend Great Tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Sony TV. Great staff at Best Buy’s. Very helpful
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LindaC, Thank you for sharing such an excellent shopping experience. We are glad that you are satisfied with your purchase and you are enjoying the amazing features of this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
No instructions
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv one downside the tv did not come with any user instructions for tv or remote!
I would recommend this to a friend- Pros mentioned:Picture quality
Fantastic TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, the smart tv aspect is very responsive with virtually no delays between the remote and tv. It was bought as a gift and the recipient loves it. We tried slightly cheaper alternatives before this and returned them. This is worth the extra 100-150 bucks.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi YourNameHere,
Thank you for the review and we're glad to hear that you like the television. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
-David
Sound output
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have an audio output, had to spend an additional $60 to convert the digital output to analog.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi user379817,
Thank you for the review. Your feedback regarding the audio output is greatly appreciated. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for choosing Sony!
-David
great sony tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good tv, been difficult to get streaming hooked backup.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillJ, Thanks for purchasing the 55" X80K. We're truly delighted that you appreciate the We're sorry you've been running into difficulty.
Note: The BRAVIA Connectivity Guide on our Sony Support website can provide you a customized hookup based on the available connection jacks on your A/V devices.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00231150
For future reference, we can offer assistance on how to set up or operate the features and functions of your Sony TV by visiting our Sony Support website to download the help guide and look for additional information about your product. Also, you can chat with one of our agents who would be glad to help.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! -Jess
- Pros mentioned:Picture quality
55" Sony Bravia
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. Would purchase again. Makes 4k look better.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DaveRules,
Fabulous! We are truly delighted to hear your satisfaction with the amazing picture & quality of our KD-55X80K.
Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.
We are looking forward to your future TV purchase, and thank you for choosing Sony!
- Romeo
Terrible Screen / Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for my outdoor summer kitchen. I buy exclusively Sony HDTVs, Probably have purchased twenty (20) of them (HDTVs) over the years, This has worst screen quality of all of them. Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesP,
Thank you for your time writing this review. We really appreciate you for being our Sony valued customer. However, we're sorry to hear if we were not able to meet your expectations with the screen/picture quality of the X80K TV. This is definitely not the news we'd like to hear from you. Allow us to help turn this to a better experience.
To achieve the best picture quality, we recommend not exposing the screen to direct illumination or sunlight and avoiding installing the TV in a room with reflective walls and floor materials. TV display may also vary depending on the source, device, connection, and content you are watching. The X80K TV has picture settings which allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. For more information on how to adjust the picture settings and enhance your viewing experience, please check these links below:
Adjust the picture settings on your Google TV
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
Experience high quality picture with your 4K TV
https://www.sony.com/electronics/support/articles/00245141?utm_source=glean
May we contact you to help? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris