Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
Terrible Screen / Picture Quality
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered this for my outdoor summer kitchen. I buy exclusively Sony HDTVs, Probably have purchased twenty (20) of them (HDTVs) over the years, This has worst screen quality of all of them. Would not recommend to anyone.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi JamesP,
Thank you for your time writing this review. We really appreciate you for being our Sony valued customer. However, we're sorry to hear if we were not able to meet your expectations with the screen/picture quality of the X80K TV. This is definitely not the news we'd like to hear from you. Allow us to help turn this to a better experience.
To achieve the best picture quality, we recommend not exposing the screen to direct illumination or sunlight and avoiding installing the TV in a room with reflective walls and floor materials. TV display may also vary depending on the source, device, connection, and content you are watching. The X80K TV has picture settings which allow a wide array of changes to color, contrast, motion settings, and brightness that can improve the viewed content on your TV. For more information on how to adjust the picture settings and enhance your viewing experience, please check these links below:
Adjust the picture settings on your Google TV
https://www.sony.com/electronics/support/articles/00190409?utm_source=glean
Experience high quality picture with your 4K TV
https://www.sony.com/electronics/support/articles/00245141?utm_source=glean
May we contact you to help? If so, please email the below information to [email protected]:
Name:
Best Buy Username:
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We are sorry for the inconvenience and hope to speak to you to resolve this matter. - Kris
