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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 898 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 898 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a beautiful bright picture and features that are easy to use. Setup was fairly easy and remote is very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cfoman50,
      Fabulous! We're extremely glad that you are enjoying the amazing picture quality, features, easy setup, and supplied remote of your X80K TV. Your satisfaction means a lot to us. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 5 out of 5 stars

    Excellent viewing experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I exchanged a Hisense U7 for this Sony X80k after a month of frustration with the hisense TV. This has been a great decision as this Sony has been nothing but a great experience. I rarely have to change any picture settings and most importantly the google interface has been extremely quick with no lag or video jutter in any apps that we use. On all of my other TVs i have had to add a roku, fire stick, or apple TV in order to get better app performance but that all changed with this TV. I had one minor issue with Wifi when i first set this TV up but a quick reset of the TV (hold down the power button on the remote) that day fixed this problem and now there has been no issues since day 1. Another minor but great thing about this TV is the edge to edge glass on 3 of the 4 sides of the screen that makes it look much more pleasing in your living room. Dont let it fool you there is still a thin bezel under there but looks much better than plastic surrounding the glass. The biggest con for this TV is the overall brightness, as we have this set to max and I still find myself wishing it was a little brighter. We have a large picture window directly in front of the TV so we knew this would be an issue before we bought it. The Hisense we returned was so bright i felt like my eyes were going to bleed so I guess there is no good middle-ground. Overall great experience and great picture with no time spent tweaking picture adjustments every time I put something on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike,
      Thank you so much for sharing an in-depth review of your amazing experience with your Sony X80K TV! Your satisfaction with the stylish design, picture quality, ease of use, smart features, and performance of the unit are greatly appreciated. We're sorry if you encountered network connection issues when setting up the TV for the first time. Nice to know that it is all good now. Power Reset is always recommended first as it can resolve many issues and doesn't affect saved information.

      Sony values customers opinion as we always strive to deliver the best experience possible. We appreciate your feedback and thanks again for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Performs Above the Price Tag

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is actually performing above the price. I know if you’re tech heavy, the hardware won’t blow you away, however there are notable differences in both audio and video when comparing between my old tv and this one. Many more details image wise, more nuanced sliders in the settings, and pretty solid gaming performance. Color has really good range, clean/clear images, and not too much loss during high motion scenes. Overall, I’d say a worthwhile the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kiem,
      Thank you so much for sharing your great experience with us! We're thrilled to hear you were impressed with the amazing picture, sound, features, and overall performance of your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great midrange tv

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google TV OS has been the best platform for a TV that I have used. I wish I had tried Sony sooner. Its quick and snappy and easy to navigate. The TV itself is sufficiently bright for my living room in the day, the color looks great too. Not top of the line but pretty good mid range TV. Unboxing took minutes. No screws if setting on a stand. My next TV will be Sony as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello pouncer11, Thanks for sharing your experience. We are glad that you like your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Sony 55” Class X80K

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First-time TV buyer here, and I was initially overwhelmed by the numerous options. However, the compare feature made it easy to choose this model. The quality-to-price ratio is exceptional! I also opted for Geek Squad's mounting service from Best Buy, and their expertise was top-notch. Contrary to some reviews suggesting a soundbar is necessary, I found the built-in sound quality more than sufficient. Overall, I'm thoroughly satisfied with this purchase!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeannaN, Awesome! We are so glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV. I bought one for my living room and needed one for my bedroom. It's got awesome features and with my Google phone I can add it to my routine, mainly so I can see the weather for the day and have the tv light come on when I wake up and can see in my room without being blinded by the actual light. It's fairly bright even on its lowest settings. Great image great sound. It's fast as well. With having multiple accounts on it, I can still purchase my shows or movies without charging the other people on it as well as them not charging me when they buy things on theirs.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JustinS, Thank you for the 5-star rating! We are glad to hear that you are happy with your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Phenomenal Build Quality from an amazing brand

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has to be the best quality one Ive ever owned. The User Interface is EXCELLENT - remote control is minimal and easy to use and the picture quality is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Possibly Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having enjoyed a good picture and pretty good sound on a 25 year old wouldn’t quit cathode ray Sony, I finally gave up and had that great machine recycled. I bought this Sony flat boy. I have be been utterly amazed by its simplicity,stylle, picture and sound of this product. The sound is especially sharp and despite having poor upper tone hearing, I understand nearly every word without aid. The picture is superior, especially given that the set is used in very high daylight condition. It is ez to operate and program, too. If this TV lasts half as long as its predecessor, I will call it “perfect!”

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThosB, That's great! We're glad to hear that! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv awesome picture easy remote, the color is outstanding, love that all the apps are easy to get to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryT, We're glad to hear that you love the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great graphics!! First ever Sony TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the TV for 2 days, but I am very impressed!! This is my first ever Sony TV and I love it. I just received a PS5 so I wanted a TV that could support the graphics. After researching all the different Sony series, I chose this one. The PS5 with this TV is just phenomenal! The game graphics are just crazy good. The game color is on another level!! The PS5 and TV interface is awesome too. I can control my PS5 with the TV remote. The TV picture quality is perfect. When watching TV shows, the live color and dark colors really pop out as well. The set up was very easy to do yourself too. The google assistant is wonderful too, very helpful. I can't wait to try out my 4K movie on the PS5 with this Sony TV!! One minor issue that I don't mind is the sound quality. When the volume is below 45/100, it sounds smooth. When you turn the volume above 46/100, the sound gets a little muffled because it is getting louder. So really you shouldn't need your volume that high, I was just testing it out. I bought the TV for the display quality not the sound quality so I'm not mad. That is why they sell surround sound systems that I will need to get eventually. I am glad I chose this 80K series over the 75k series!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Savo, Congratulation on getting your first Sony TV! We're glad that you like the picture quality, interface, and features. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    EXCELLENT SONY 55" 4K UHD TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The SONY 55" is really great! Installation and setup were easy. It intigrated well with my existing sound system and receiver. Color is excellent. Speaker sound is good. I like the minimal selection of installed apps ... just what most people need and not more! The remote is not cluttered with lots of buttons and is easy to read and use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DAHAZ, Fantastic! We're thrilled to hear that you like the ease of installation and setup, seamless integration with your existing sound system and receiver, excellent color, great sound quality, selection of apps, intuitive remote control functions, and overall features of your Sony X80K. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony TV & DVD/Blue Ray Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this TV a few months ago and we love it! The picture is incredible! We downloaded the apps we use and are considering just using our apps to watch everything we do and canceling our cable and only have internet. It is user friendly and easy to manuever around once we figured it out. We also purchased a DVD/Blue Ray player and it is easy to use and have had no issues with it. We are happy with our TV and DVD/BlueRay player!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi packidiaz, Thanks for sharing your awesome experience. We are glad that you love your Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I love my Sony tv's and my first time owning

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome TV! I was hesitant on buying a Sony just because I have never owned one before. I have a Samsung and a LG and by far I like my Sony the best. The pros picture is great the remote and Home Screen is user friendly, I don't have any cons so far on this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WilliamS, We're thrilled to hear that you're enjoying your new TV. We appreciate your feedback and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Price
    Best Buy Employee

    Rated 5 out of 5 stars

    Quality + Value

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There's no way this is 60hz of smoothness because watching animations feels ultra butter smooth... For the price there's hardly any competition. Setting this tv up with my wife was so easy. Cannot praise this gorgeous screen enough!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MohammadM,
      Thank you so much for your positive feedback! It's wonderful to hear that you are having a great time with the incredible picture quality, motionflow, easy setup, and overall performance of your X80K TV. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New tv for my daughter

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a very affordable price. We bought this tv for our daughter and she truly enjoys it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello SylwiaP, We are happy to hear that your daughter enjoys her new Sony BRAVIA X80K 4K smart Google TV. You chose the best for her. Thank you for trusting Sony! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been over a month now and we love our new Sony 55 inch tv! In store you can see the picture in different modes, and it looked great during a soccer game. That was key for us. We had purchased and returned another brand because the faces weren't clear during movement. My husband set it up quickly. Color and sound are great. No complaints at all! Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VenusM, Thanks for sharing your experience. We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    smart TV, easy to use, good picture quality. Its been a wonderful experience so far and I am loving it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toluwanimi,

      Fabulous! We are very happy to know about your satisfaction with the amazing performance of your KD55X80K. With the BRAVIA X80K LED TV, you will enjoy an intuitive smart TV experience with natural color and clear sound. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice.

      Thank you very much for the perfect star review and for choosing Sony!

      - Romeo Sony_US

  • Pros mentioned:
    Color, Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like it. Great size. Brilliant color. Easy to navigate with a single wand.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClaytonP, We're glad to hear that you like this TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Sticking with Sony Products!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv gives a vibrant color and had worked well so far. The remote and access is simple to use and allows app access easily. Definitely would recommend over Samsung any day and our sales person taught me a lot. Thanks Best Buy!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CJP71, That's very generous of you! We're truly pleased to hear you love the rich, vibrant colors, of your Sony X80K and you appreciate the new standard remote with simplified buttons for ease of use, and huge range of apps from Google Play Store that make your life more fun and entertaining. It's amazing to hear that you were assisted well by our local dealer. Thank you so much for sharing such an excellent shopping experience. Enjoy! -Jess Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Picture quality is sharp, vivid and bright. It's easy to use, setup and remote is straight forward and to the point. Wonderful TV for this price point.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NinaK,
      Awesome! We're happy to hear we were able to give you a great deal. Your satisfaction with the incredible picture quality, easy set up and use with your new X80K TV are greatly appreciated. Thanks for choosing Sony! - Kris Sony_US