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Customer Ratings & Reviews

Your price for this item is $171.99
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The comparable value price is $699.99

Customer reviews

Rating 4.8 out of 5 stars with 891 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 891 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having this TV for a few months, I am still very pleased with this purchase. The color and sharpness of the image is really excellent. It’s supper easy to use and customize the image to your taste. This is an excellent monitor for the the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BuncaboZoltan, Thank you for taking the time to review the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony. Jay Sony_US

  • Pros mentioned:
    Picture quality, Tv quality

    Rated 4 out of 5 stars

    Overall great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good TV, good movie watching, sports watching, good television watching. Menu display is very easy to operate and the Google menu is nice as well. Tv quality is of the nicer compared to most others at this price point. Audio is good if only sitting back between 7 and 10 ft. The TV stands do not fit the TV aesthetically as it should, and are a bit large. Packaging was nice and neat. Installation was a breeze, easy to follow instructions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelS, We are happy that you now have a great smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. We take all user input seriously and will make sure your comments reach the appropriate person. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Nice TV.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Very nice picture with pretty good sound without a sound bar. Easy to navigate, Easy to set up. My only complaint is the remote. I hate these small remotes that don't light up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MJohnson, Thank you for the positive review! We're very pleased to hear you like the great picture and sound quality, ease of setup and navigation, and overall performance of your Sony X80K. At Sony, we are always looking to improve our product quality and features. We have noted your input about the non-backlit remote and will be sure to forward this feedback to the appropriate department. Thanks for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Easy to use and handles all the apps that I decide to put on it. Very clear, picture and hooks up to the Internet with ease.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sieggry, Excellent choice! We are glad to hear that you are happy with the picture quality of your new TV! Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    Great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a slightly smaller Vizio that was several years old and started getting dark. I've wanted a Sony Bravia for years but they were too pricey. This Christmas present was a great TV for a great price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevinB, Awesome! We're glad that you like the picture quality of your TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Quality TV Plus Great Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first sight it was easy to see why this was the Best Buy for me! The picture was sharp and clear and detail was great!! The sales agent explained all features in detail that answered all my questions. I learned about apps and streaming and how to operate this TV. My only worry was service after I got it home and installed. I had questions about hooking to internet and different functions of the TV. I had every question and then some answered by calling the 800 number for Sony. These people know their equipment and how to solve just about any problem that you can test them on. They even knew how to solve a problem with my internet provider!! Being able to watch a TV as great as this Sony 55" is a joy and a pleasure!! I could not have ask for a better experience in purchasing a TV!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Microsoft, Thank you so much for sharing your awesome experience. We are glad that you like the quality of your Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. It's great to hear that you were assisted well by our local dealer. Thank you for your purchase. Enjoy! Vincent Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    The Best TV Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad that I purchased this 55" Sony TV. I had originally purchased a smaller LG to be delivered to me and went back to Best Buy the following day. Right in front of me was a group of Sony TV's of different sizes, the smallest being a 55". I don't know how I missed this display the day before as it was the first one inside the entrance to the store. I know that Sony is rated as the best TV, so I gave them my receipt from the day before and canceled my first order. I then purchased the 55" and brought it home. The color and the clarity are perfect. I have never had a picture as good as this one. It's spectacular! I almost wish I had bought a larger one. Maybe next time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KathleenH,
      You definitely made the right choice! We're happy to hear that you are impressed with the exceptional picture quality of your new TV. Your satisfaction with our product means a lot to us. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. We are looking forward to your next purchase. Thank you so much for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Color, Quality, and Technology

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony where have you been me entire TV purchasing life? I always settled for cheaper and that's what I got was a cheap viewing experience. Even though this TV is at 60hz for the refresh rate its colors and picture are superb quality. The processor in this TV is nothing short of remarkable. No delay while maneuvering through the menu for what to view. I love it. Makes Samsung look like technology from the 80s. The smoothness of the operation system on this TV makes every other one I've owned look like they're running DOS.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DrewM,
      Thank you for your kind words! It always makes our day to hear that customers like you enjoy our product. We're really glad that we've exceeded your expectations with the vibrant colors, exceptional picture quality, features, and overall performance of your X80K TV. We always strive to deliver the best quality with our products and aim to provide the greatest experience possible. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great picture and vibrant colors

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this tv. It has a great picture with vibrant colors and is easy to set up. It's perfect for my living room. The sound is okay. Not spectacular but serves its purpose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamieK, we're glad you like the ease of setup, picture and sound quality of our product! Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony great quality, great tv!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Love Sony easier to use and navigate than other brands. Great quality. Going to buy a 75 inch of same model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LisaF,
      We're happy to hear you feel that way, thank you for the compliment! We're really glad that you love the quality and ease of use of your X80K TV. We are looking forward to your next purchase. Thanks for trusting Sony! - Kris Sony_US

  • Pros mentioned:
    Picture quality, Price

    Rated 5 out of 5 stars

    BEST TV OF OUR LIVES!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS TV! EVERYTHING ABOUT IT! SO GLAD WE BOUGHT IT. PRICE WAS AMAZING, QUALITY EXCEPTIONAL. WE ARE VERY HAPPY. FROM THE SALE TO INSTALLATION - EVERYTHING - TOP QUALITY! THANK YOU! THIS REALLY WAS A BEST BUY!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angel, We're glad to hear that you love this TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Good t.v. for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is very good. Sound could be a bit better, but it is o.k. May buy a sound bar. All in all, the T.V. is very nice. Color is great, and the brightness is also very good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KarenH, We are glad that you like your new Sony BRAVIA 4K smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. You can always adjust the sound quality of your TV from its settings: https://helpguide.sony.net/tv/jusltn1/v1/en-003/01-03-09_02.html. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color and picture are beautiful. Sony's software is also very fast compared to my other TV (samsung). No complaints. The sound is also great, it's balanced well and not too tinny or brass.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Awesome, Eunie! We are thrilled to hear how much you love everything about this TV, especially the superb picture, sound quality, and smart Google TV features. We always strive to deliver the best picture and sound quality with our TVs. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! -Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is back!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stunning picture quality from this Sony tv! After dialing in the settings provided by a YouTuber (Quantum TV) I was completely blown away. I looked at all the TV's out there up to 1200.00 and by far this was the best. Surprisingly, the speakers were pretty good although I am adding a Klipsch Flexus 200 to enjoy the DolbyVision Atmos. This TV is 2 years old but don't let that fool you...Sony is back in the game!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi fordtrbo, Awesome! We're glad that you are enjoying the picture quality of your TV, Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Quality and excellence are evident

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is excellent, really a top quality image, sound and brightness, I'm very satisfy with It

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Roberth,
      Awesome! We're thrilled to hear your satisfaction with the incredible picture and sound quality of your X80K TV. We always strive to deliver the best quality with our products. Thanks for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great Affordable Sony TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pic, easy set up and pairing with soundbar. Lots more options for adjustments of sound and picture quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HollyH, Great! We're glad that you like the picture quality and ease of setup. Your feedback is greatly appreciated and thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Love my tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first smart tv. I love it. The color is great and it was easy to set up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PatriciaB, we're glad you love the ease of setup and picture quality of our product! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Solid TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture display is leaps and bounds better than what we had before but there is no manual power button. Losing the remote can prove problematic but it's a smart TV so we can use our phones anyway. The sound that comes from the TV is average at best or exactly what you expect. The only other thing of note is that the TV reflects glare from windows to the point where you can't see it due to it not "being bright enough".

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Austy, We're sorry to hear that you're having issue with the TV. We apologize for any inconvenience. This TV has Voice Search function. You can find your favorite content faster than ever using the power of your voice. With Voice Search, there’s no more complicated navigation or tiresome typing—you just have to ask. Please refer to this link for more details: https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x80k/articles/00201365.

      Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality.

      Thanks for sharing this review! Jay Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55" Smart TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely TV, great Picture quality, very user friendly and comes with lots of added apps for shows.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LBaugh, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony X80K LED 4K HDR TV. We're delighted to hear you love the great picture, intuitive smart Google TV features, and huge range of apps from Google Play Store that make your life more fun and entertaining. Thank you so much for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Glare

    Rated 4 out of 5 stars

    Solid experience so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality and smooth UI throughout my usage so far. Wish the brightness wasnt as limited as it's hard to watch things during the day time but picture quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ayman,
      Thank you for sharing your great experience with us! We're glad you like the exceptional picture quality and performance of your X80K TV. We appreciate your feedback with the brightness level of the unit. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement. Thanks again for purchasing Sony! - Kris Sony_US

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