Customer Ratings & Reviews
- Model:
- KD55X80K
- SKU:
- 6499709
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers have good things to say about the picture quality, which they describe as realistic, sharp, and vivid. They also appreciate the easy setup, sound quality, price, color, and size of the TV. On the downside, a few customers have expressed dissatisfaction with the remote control and the screen.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Happy young teens
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these tv's my kid's room. One for my 14 year old.. he has a Playstation 5 and a Wii U. He attached and older sound bar that I bought 4 years ago. The tv plays great with is games.. good picture.. and good sound with and without the sound bar. The other tv is in my 12 year old daughter's room. She has an Xbox Series S and loves playing the game on her new tv. Very good picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JustbeingDad, We're very grateful for this positive feedback! The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thanks for choosing BRAVIA X80K LED TV. Jay
- Pros mentioned:Ease of use, Picture quality
Sony 55" Smart TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lovely TV, great Picture quality, very user friendly and comes with lots of added apps for shows.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LBaugh, Thank you for the 5-star rating! You've made an excellent choice! Thank you for upgrading to your new Sony X80K LED 4K HDR TV. We're delighted to hear you love the great picture, intuitive smart Google TV features, and huge range of apps from Google Play Store that make your life more fun and entertaining. Thank you so much for choosing Sony! -Jess
- Pros mentioned:Picture quality
It's my first Sony
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is amazing the setup is easy and i love the Dolby vision i was not disappointed with this t.v happy retirement gift to me and merry Christmas
I would recommend this to a friendBrand response from SonyListens
Posted .Hi lglover, We're glad to hear that you are happy with this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Picture qualityCons mentioned:Glare
Solid experience so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and smooth UI throughout my usage so far. Wish the brightness wasnt as limited as it's hard to watch things during the day time but picture quality is excellent.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ayman,
Thank you for sharing your great experience with us! We're glad you like the exceptional picture quality and performance of your X80K TV. We appreciate your feedback with the brightness level of the unit. Know that we take all feedback seriously and will pass your suggestions along to the proper team for future enhancement. Thanks again for purchasing Sony! - Kris
- Pros mentioned:Ease of use, Picture quality
No complaints, exactly what we wanted.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV works great! The setup is quick, easy, and intuitive. The picture and sound are excellent. The ports are easy to access but not ugly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WyattO, We are thrilled to hear that you like the picture and sound quality of your new Sony BRAVIA smart Google TV. Our BRAVIA X80K has an intelligent TV processing technology powered by 4K HDR Processor X1 that delivers picture quality full of rich colors and detailed contrast. You will also enjoy the Google TV with Google Assistant which organizes your content all in one place. You can also stream from your Apple device with AirPlay 2 support. This TV has Motionflow XR technology which allows you to see blur-free picture quality in fast-moving sports and movies. Thank you for trusting Sony! Vincent
- Pros mentioned:Picture quality
Tv Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying my new Sony 55' smart tv. I love the picture and enjoying all the other things to do with a smart tv. I cannot thank enough your geek squad whom installed and instructed how to. I can't thank Kennan Conner enough as he made sure I understood and took his time with me. Then it's all about learning while playing around with it. Then again I have the Geek Squad to help me and I like that. Thanks Best Buy and give Kennan a raise.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi kali4niadazed, Awesome! We're thrilled to hear you're enjoying this BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for giving the product a perfect rating! Jay
- Pros mentioned:Color, Picture quality
Sony bravia
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV always have liked Sony. Very good picture, great color. But for a wedding dress for the sleep guy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RicardoO, we're glad you like the picture quality of our product! Thanks for choosing Sony! ~Earl
- Pros mentioned:Ease of use
Ronda
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to set up and navigate. I like the fact that it shows what I've watched last. I like the voice remote
I would recommend this to a friendBrand response from SonyListens
Posted .That's great to hear, Stormi! We're glad you are all set with your new Sony TV. Make sure to keep your device's firmware up to date to enjoy all its features. Thanks for choosing Sony! -Craig
- Pros mentioned:Ease of use, Picture quality
Great TV for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing TV for the price. Great quality picture and very easy to navigate thru the apps. Great size for a medium room.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CristianH, That's amazing! We're really delighted you're happy and satisfied with the superb smart Google TV features and exceptional picture quality of your BRAVIA X80K TV. Glad to know you appreciate the ease of use and overall features of this great TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for upgrading to your new X80K and for choosing Sony! -Jess
- Pros mentioned:Color
Best under-rated brand
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent color and clarity. Software is very easy to use, very intuitive. Loaded with features.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi EricK,
Amazing! We're thrilled that you like the picture quality, software, and user-friendly functions of the TV. Thank you for choosing Sony!
-Ralph
- Pros mentioned:Ease of use, Picture quality
Good price-good quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to set up. Picture is crisp and clear, after it “buffers”. Sometimes difficulty toggling between home and network television. Overall, happy with the purchase. We added a sound bar, so we can’t comment on the sound quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichelleL,
Thank you for your time writing this review. It's wonderful to hear that you are having a great time with the amazing picture quality and easy setup of your X80K TV. We're sorry to hear if you are experiencing difficulties toggling between home and network television. For optimum performance, please make sure that the TV software is updated as it includes key features, applications, bug fixes, and feature improvements.
May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com:
Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
We are sorry for the inconvenience and hope to speak to you to resolve this matter. We appreciate your feedback and thanks again for purchasing Sony! - Kris
Should I be worried?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received my TV two days ago and to be quite honest, I think it looks very nice, I’m not an expert by any means but I’ve been enjoying it so far. My only concern is that this morning I noticed there’s a separation between the screen and the back of the tv and I’m not sure if this is something that will cause me issues in the future. Is this really normal, or did I get a defective device? Can I get some assistance with this?
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jojo,
Thanks for sharing your review and experience with the X80K. We're glad that you like the picture quality of the TV. We also understand your concern about the TV screen. We would like to know more about the issue and help you out. Please email us at socialsupport@am.sony.com with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
-Ralph
- Pros mentioned:Picture quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new TV, set up was easy, it looks and sounds great even though I didn’t purchase a sound at with it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WillL, We are glad to hear that you love your new Sony BRAVIA 4K smart Google TV. We always strive to deliver the best picture and sound quality with our TVs. Thank you for trusting Sony! Vincent
- Pros mentioned:Ease of use, Picture quality
Great TV.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great TV. It has a great picture, it’s simple to set up and is operator friendly. I would buy it again.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi KBJR, We are happy that you now have an amazing BRAVIA smart Google TV. Thank you for your purchase. Enjoy! Vincent
- Pros mentioned:Ease of use, Picture quality
Great TV, low price!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent tv!! Beautiful picture, compatible with my Denon AV home theater receiver, and easy to use! I would recommend it to anyone who wants a great quality tv for a really good price!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DavidG, we're glad you like the ease of use and picture quality of our product. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality
Great Sony TV and Best Buy Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A+ Best Buy! Great Sony TV and Best Buy Service great choice
I would recommend this to a friend - Pros mentioned:Picture quality
Sonys are great! LED is very nice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not an OLED or a QLED but this LED has a really nice picture and I get a lot of the benefits like it was an OLED with some of the more colorful scenes but not as hard on the eyes with to much white in those. My only regret is that I didn’t get a 65 inch. Got a great deal. I’ve always liked Sony’s.
I would recommend this to a friendBrand response from SonyListens
Posted .That's great, LouiseB! Choosing this TV will definitely be worth it! You definitely made the right choice with this TV. We're so delighted to hear that you like the clear picture quality and smart Google TV features of the TV. Thank you for trusting Sony! Your loyalty means everything to us. Enjoy! -Jess
- Pros mentioned:Ease of use, Picture quality
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV. Easy guided step by step setup on the screen. Sound quality is average so I connected the unit to my Bose system but Very happy with the picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RandyT,
Thank you for the 5-star rating and we're glad you like the easy setup feature and picture quality of the TV. Enjoy an intuitive smart TV experience with natural color and clear sound with the BRAVIA X80K LED TV. The powerful 4K HDR Processor X1 reduces digital noise and boosts details for lifelike picture quality. Google TV gives you access to all your favorite streaming apps, while Google Assistant easily searches for content and controls your smart home simply by using your voice. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
SONY 55" winner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful tv,great picture and great features.....
I would recommend this to a friendBrand response from SonyListens
Posted .Hi gamr,
Awesome! We're grateful to hear your enjoyable experience with the incredible picture quality and features of your X80K TV. Your satisfaction with our product means a lot to us. Thanks for choosing Sony! - Kris
- Pros mentioned:Picture quality, Price
Sony TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great tv for the money. very good picture quality and color clarity.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CherylB, Thanks for this positive feedback We are thrilled to hear you are satisfied with your purchase and you love the amazing color and picture of this TV. Glad to know your investment is worth it. Thank you so much for offering a fantastic rating on the product! -Jess