Customer Ratings & Reviews
- Model:
- KD55X85J
- SKU:
- 6454108
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality of the 55" Class X85J Series LED 4K UHD Smart Google TV, describing it as "absolutely perfect" and "amazing." The TV's user-friendly setup process is also widely praised, with users calling it "intuitive" and "easy." Gamers appreciate the TV's compatibility with next-generation consoles, allowing for immersive gaming experiences. While some customers express a desire for a backlit remote control, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality, Refresh rate
Good TV for the $
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Picture, sound quality could use some improvement. Native 120hz refresh rate Overall a good buy
I would recommend this to a friendBrand response from SonyListens
Posted .Hi carl,
That's good to hear! We are glad you like the picture quality of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Great TV
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The clarity and color tone are awesome for dark spaces imo. I love it!
I would recommend this to a friend- Pros mentioned:Picture quality
Must have!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent TV as long as you have a good streaming connection. If your streaming in 4K the picture is crystal clear. If your way hit older content then it’s a bit blurred. But overall I highly recommend this tv. The graphics are awesome with the game. The sound is so loud and clear
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Catt,
We appreciate the recommendation and we're glad you like the picture and sound quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Sony: expecting little bit more
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: excellent picture quality , even better than qled, Oled models in this range, hdmi 2.1 support, seem less switching between apps. Ultimate for ps5 Cons: Sound quality is okay, not great, you need a sound bar to match up with this TV. Sometimes TV switched off automatically.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SGhosh, We're glad that you are enjoying the picture quality of your TV. We're sorry if the sound sometimes switch off automatically. This is definitely not the experience we'd like you to have with our products. To isolate the problem, please follow the steps here:
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85j/articles/00023579
Should you need further assistance, you can email us with the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the X85J:
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
We appreciate you and thanks again for shopping Sony!
Sincerely,
Erin
- Pros mentioned:Picture quality
GREAT DEAL ON A SONY TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 55” SONY TV as an Open-Box Deal. It has to be The BEST BUY (No pun intended) on a TV Purchase I’ve Ever made. I used to own SONY TVs many years ago, so decided to buy. Let Me tell You I got an Outstanding TV, GREAT Picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Milo,
Thank you for the purchase and we're glad you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
It’s a Sony - What Else!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.From the beginning with Josh helping us decide the best unit for our purposes, to the curb delivery/loading, to the picture quality of our Sony television, Best Buy and Sony have delivered again! What’s to say except ‘WOW’ !
I would recommend this to a friendBrand response from SonyListens
Posted .Hello DSum,
We are glad you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Best Television we have ever had.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The television we purchased a Sony 55” television is the brightest and clearest TV we have ever owned. You feel like we are in the audience. First big Best Buy item. Jakob took excellent care of us through out the process. We will use Best Buy in the future.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BestBuyisBEST,
Thank you for that wonderful feedback! We're happy to hear you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Great Mid-range Sony!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this Sony TV for over nine months and it's been great! Great picture quality for a mid-range SONY under $800.00. Only complaint would be the Goggle TV OS, but wasn't a deal breaker since I use an APPLE TV.
I would recommend this to a friend - Pros mentioned:Picture quality
Sony TVs are very nice.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is My first Sony TV and I couldn't be happier. Before this TV I had Samsung LG and the picture quality wasn't so good on those two. The picture quality on this one is amazing. I use it for my Xbox series x and what a difference. Very happy. Definitely would buy another Sony TV again
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mikefelisa,
We are glad you are happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Refresh rate
Sony x85j
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv about two months for my ps5, & man let me tell you it’s great. Especially if you want a 120hz for the ps5. Even though, I have seen some screen tear on one or two games, dying light 2 & vanguard. But that’s because the ps5 doesn’t VRR, which cmon Sony do what you gotta do lol. Overall I give this tv 9 out of 10 all day. Plus it’s on sale right now.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Luisito1234,
Thank you for the feedback and we understand your concern. We're glad you like the refresh rate of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality, Refresh rate
Great picture and 120Hz for a great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV Very clear picture. 120Hz refresh rate is awesome for gaming!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sabreman61,
Thank you for the 5-star rating and we're glad you like the super fast 120hz refresh rate for your gaming experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's not thin, the remote is large, and the interface is a bit clunky - but out of the box it makes everything look great. I compared to a Q70A and to me it was no contest. Only area it has struggled is handling super dark scenes, but for the money its fine.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi scenes,
We appreciate the 5-star rating and we're glad you like the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Great bang for the buck!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV after out the TCL one we had for three years pooped out and boy can you tell the difference. The picture quality is incredible and it's great having two 2.1 HDMI ports. It really makes all the difference in gaming. MLB the Show on the Series X looks life-like.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi statnut,
Awesome! We are glad you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your television!
Regards,
David
- Pros mentioned:Picture quality
Bravia for the win!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv i have owned! Picture is beyond amazing, sound is fantastic and loud (even when at a 1) and surrounds the room and the stand it sits on LOCKS into the tv and is incredibly sturdy. So much better than my previous LG! Love the Sony Bravia!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AdamT, Thank you for giving this product a perfect rating! We're very pleased you like the amazing picture quality, powerful sound, and sturdy design of your new Sony TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
- Pros mentioned:Picture quality
Sony 55" 4K TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great as a 2nd TV. Has everything you really need in a TV except PIP/PBP. Built in sound is not great, definitely needs external sound of some type (receiver, soundbar, etc). Picture quality is excellent and I love the built in screensaver feature.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello JRockwell,
Thank you so much for the perfect star review!
We are so happy to hear you are satisfied with the exceptional picture quality, and you love the built-in screensaver feature of our X85J. We greatly appreciate your feedback with the PIP (Picture-in-Picture)/PBP (Picture by Picture) function and TV speakers' sound.
For the sound quality, this usually depends on the signal and content. If you haven't yet, you may try playing content from different sources (external devices connected to the TV) and streaming applications of the TV to isolate the problem. You may also try configuring various settings related to the TV’s sound according to your preferences:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
If there's anything we can do to help, please feel free to email us at socialsupport@am.sony.com with the following details so we can best assist you.
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Thank you so much for your purchase and for choosing Sony!
Best regards,
Romeo
Sony Social Support
- Pros mentioned:Picture quality
Quality tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice slim tv with great picture. I was really impressed with the quality of picture. Sounds was okay out of the box but we paired it with a Sony sound bar and it is excellent. I like the android interface and the amount and quality of the apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MikeB, we're glad you like the picture quality of our newest product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl
- Pros mentioned:Refresh rate
5 start despite a couple flaws.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV with one major downfall. You can choose either 120hz AND VRR or 120hz and Dolby Vision. Also occasionally a restart is required when it acts like it won't turn on but hold the power button on the remote 15 seconds or unplug and replug.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello SGTCarpetsnake,
Thank you for the 5-star rating and honest feedback. Update the software of your TV. A firmware update improves the functionality and features of your device. It can provide fixes to any performance issues that may occur.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85j/articles/00028577
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Recommended.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice 4k TV for the money. Great picture and good sound for a flat panel. Sony makes the overall best TVs with least amount of issues. Have a Samsung 4k that can't hold a candle to this Sony X85J's picture quality.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dt113n, We're very grateful for this positive feedback! It's really amazing to hear you are enjoying the excellent picture and audio quality of this TV. You chose the best TV brand! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for the recommendation and for offering a fantastic rating on the product! -Jess
- Pros mentioned:Picture quality
An Excellent Choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this TV for about a month now, and it has been excellent. Bright, vivid picture, great features, good OS. The darks, while not quite up to OLED standards, are still very good, and at about half the price of an OLED TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Erin,
Thank you for the 5-star rating! We're glad you like the picture quality and smart features of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
The Sony X85J Sony TV is amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a 55 inch X85J Sony TV & I really like it. The picture clarity & quality is great & even the sound is amazing.I would certainly recommend this TV. I will say also that I was very pleased with the price, also.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ExcellentTV,
Thank you for the 5-star rating! We're glad you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David