Customers frequently mention the exceptional picture quality of the 55" Class X85J Series LED 4K UHD Smart Google TV, describing it as "absolutely perfect" and "amazing." The TV's user-friendly setup process is also widely praised, with users calling it "intuitive" and "easy." Gamers appreciate the TV's compatibility with next-generation consoles, allowing for immersive gaming experiences. While some customers express a desire for a backlit remote control, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 698 reviews
Rated 5 out of 5 stars
Happy camper
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent product , we had Sony brand for past 15 years N still working. Now time for smart Tv . Never go wrong with Sony brand.Service at this location was exceptional good.Ty for all .
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Tofu1020, Awesome! Glad to hear that you are happy with your new Sony X85J TV! See beautiful pictures full of real-world colours on a TV that’s designed to keep you focused on the action. With 4K/120fps, you’ll enjoy smoother, clearer, more lifelike entertainment. Thank you for being a loyal Sony customer.
Regards, Carl
Rated 5 out of 5 stars
Very happy with my new tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Looooove my Bravia tv ! Easy to navigate. Updates are also very important to keep my tv running well. Overall experience 5/5
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hello Lizz,
Awesome! We're glad you love the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards, David
Rated 5 out of 5 stars
Sony tv
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Tv is amazing but after sometime there some line showing on the tv
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Nzxt,
We appreciate the 5-star rating! Does the line on the screen occur in different source? You may find this article helpful on how to isolate the line issue with your TV.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards, David
Rated 5 out of 5 stars
Sony- No baloney!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sony continues to be great! The TV with new Google interface was up and running in no time.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi JoeM,
Thank you for the positive feedback and we're glad you like the user interface of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards, David
Rated 3 out of 5 stars
Just spend the extra money
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
If you’re getting this for your new gaming console just spend the extra and get the top of the line !
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi Braxxton123, We value your input and appreciate your feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Our X85J has the 4K HDR PROCESSOR X1, a powerful TV processing that delivers a picture that is smooth and clear, full of rich colors and detailed contrast. The TV also supports features that are specified in the HDMI 2.1 standard such as 4K120/eARC/VRR (via future firmware update)/ALLM.
Should you need further assistance, you can email us at [email protected] with the following details:
Name: Best Buy Username: Model Number: Issue: Telephone Number:
Sincerely, Vincent
Rated 1 out of 5 stars
Broken/damaged open-box
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This device came damaged side and don't work at all
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi AbdulW,
We're sorry to hear that. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
For further assistance, please email the below information to [email protected]. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name: Best Buy Username: Telephone Number: Sony TV Model Number: Additional Information regarding your experience with the X85J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards, David
Pros mentioned:
Picture quality, Refresh rate
Rated 5 out of 5 stars
Great for gamers
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV is perfect for new gaming consoles such as Xbox Series X and PS5 since it has a 120Hz refresh rate. Netflix with HDR looks amazing when watching movies and shows you can really tell a difference in the clarity when HDR is on. The TV will automticlly switch to HDR when the content being watched is presented in HDR, so you'll always have the best picture quality for the current content.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 4 out of 5 stars
Great picture quality, awful OS
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Title: Sony 55-Inch TV Review: Stunning Picture Quality and Immersive Sound, but Flawed Operating System
Introduction:
The Sony 55-Inch TV combines a visually captivating display, impressive sound output, and smooth 120Hz motion, making it an enticing choice for entertainment enthusiasts. However, while it excels in several areas, its operating system with Google TV, mediocre Wi-Fi connectivity, and some limitations in the operating system itself may leave some users wanting more. Let's dive deeper into the strengths and weaknesses of this TV.
Picture Quality: 9/10
One of the standout features of the Sony 55-Inch TV is its exceptional picture quality. With vibrant colors, deep blacks, and stunning contrast, this TV brings your favorite movies, shows, and games to life. The 4K resolution delivers sharp details, and the HDR technology enhances the dynamic range, providing an immersive viewing experience. Whether you're watching a blockbuster movie or playing the latest games, the picture quality on this Sony TV is truly impressive.
Sound: 8/10
Accompanying the outstanding visuals is the TV's audio performance. The built-in speakers produce rich and powerful sound, immersing you in your favorite content. The well-tuned audio profile ensures clear dialogue, punchy bass, and detailed audio effects. While the TV's sound quality is commendable, audiophiles may still prefer a dedicated sound system for a more immersive and refined audio experience.
120Hz Motion: 9/10
If you're a fan of smooth and fluid motion, the Sony 55-Inch TV's 120Hz refresh rate won't disappoint. Whether you're watching fast-paced sports, action-packed movies, or playing video games, the high refresh rate minimizes motion blur, resulting in crystal-clear and realistic visuals. The TV's impressive motion handling ensures that even the most demanding content looks incredibly smooth and lifelike.
Operating System with Google TV: 6/10
While the Sony TV offers the convenience of Google TV as its operating system, it falls short in terms of user experience. The interface can feel cluttered and sluggish at times, making it less intuitive to navigate through various apps and settings. Additionally, occasional software glitches and delays can be frustrating. Sony could improve the overall performance and usability of the operating system to enhance the user experience.
Wi-Fi Connection: 7/10
One area where the Sony 55-Inch TV lags behind is its Wi-Fi connectivity. While it does provide wireless connectivity, the performance can be inconsistent. Some users may experience occasional drops in connection or slower streaming speeds, which can hinder the overall viewing experience. It's advisable to use a wired connection or consider a separate Wi-Fi extender if you encounter frequent connectivity issues.
Operating System Limitations: 7/10
Apart from the performance issues, the operating system itself has some limitations. Certain popular streaming apps may be absent or have limited functionality, which can be frustrating for users who rely heavily on specific platforms. While software updates may address some of these limitations over time, it's worth considering if you heavily depend on specific streaming services.
Conclusion:
The Sony 55-Inch TV boasts incredible picture quality, immersive sound, and smooth 120Hz motion, providing a fantastic viewing experience. However, its operating system with Google TV leaves room for improvement, with occasional sluggishness and software glitches. Additionally, the Wi-Fi connectivity can be inconsistent, affecting the streaming experience. Despite these weaknesses, if you value stunning visuals and immersive sound, this TV is still a strong contender in its class.
No, I would not recommend this to a friend
Pros mentioned:
Ease of use, Picture quality, Refresh rate
Rated 5 out of 5 stars
Best tv for the category
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love love love this smart tv. The size is good for a family room. We use it as a gaming and movies tv in a 13 x 17 room and its perfect. The graphics and color come out crisp and clear. The 120hz refresh rate is a standout for watching games in fluid motion. It is very user friendly and the Home Screen presents all the input options at the bottom which you can switch out the order of. It detects what is hooked up to which input. So instead of seeing Hdmi 1, you’ll see PlayStation 5, instead of Hdmi 2 you’ll see PlayStation 4 or whatever you hooked up to it. If you’re an apple device owner, you’ll be glad to know that one of the input options is Airplay. You get on your iPhone or iPad, pick Screen Mirroring from the control center and this TV will be there as an option to cast your screen to. No need for Apple TV or Chromecast as a channel to do it. Now hook this baby up to a quality soundbar and subwoofer and rear speakers and you are all set. Prop up your recliners. Wait, now we have to get some popcorn. Lol.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Sally, Thank you so much for sharing your enjoyable experience with us! We're delighted to hear that you love the amazing picture quality, refresh rate, HDMI label options, and casting features with your new TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! - Kris
Pros mentioned:
Picture quality, Tv quality
Cons mentioned:
Storage
Rated 4 out of 5 stars
Nice Mid tier 4K TV
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Panels are brighter and sounds are very clear. Google TV is very nice. storage is very low, often need to clear cache apps to resolve the problem. no pop up notifications if a video is 4k or HDR+ which is a OS pbm than sony. Xbox series x can have either dolby or VRR and not both at the same time. Overall nice TV.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi Namas,
Very nice! We're glad you like the picture quality and user interface of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards, David
Pros mentioned:
Color, Ease of use
Rated 5 out of 5 stars
Great TV quality!
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This TV was an easy hang for my son to put up over fireplace. Beautiful color and ease of use put my rating high. I only stream and this tv works beautifully.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
No regrets!
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upgrading from a 35" tv to this was definitely a big upgrade, it responds well with my PlayStation as I can control it with the TV remote, the picture is absolutely perfect, there's a wide variety for settings from the image to the sound and security options!
I would recommend this to a friend
Pros mentioned:
Picture quality, Refresh rate
Rated 5 out of 5 stars
Affordable 120fps video game TV
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great high quality TV, gets 120 fps for ps5 gaming. Built in apps like netflix and youtube work flawlessly, and you can download additional apps as you need
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Great Picture
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful picture, easy to use, online instructions helpful.
I would recommend this to a friend
Pros mentioned:
Ease of use, Picture quality
Rated 5 out of 5 stars
Love this TV
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Posted . Owned for more than 2 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this TV, great picture, sound and easy to use interface.
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Great Steal For Sony 55”!!
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My 50” Insignia died on me so I was in the market for another tv. I stumbled across this Sony 55” floor model and ended up receiving such a great deal! It was in really good condition and the only thing missing was the original remote. I bought another remote that works just fine with the tv. The picture is so clear and the volume works well without any surround sound! I’m glad I decided to take a chance with this one!
I would recommend this to a friend
Pros mentioned:
Picture quality, Refresh rate
Rated 5 out of 5 stars
Great
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Posted . Owned for 1.5 years when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Excellent quality for movies and gaming. The 120 refresh rate is amazing as well.
I would recommend this to a friend
Pros mentioned:
Picture quality, Tv quality
Rated 5 out of 5 stars
TV
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My TV it’s good nice sound and colors and good quality good size for my room big enough
I would recommend this to a friend
Pros mentioned:
Picture quality
Rated 5 out of 5 stars
Have Spectrum streaming? This Sony is for you!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Have this in my master bedroom with fairly moderate natural light - it performs well. Crisp picture, vibrant colors and deep blacks. It sits 15+ feet away from my bed and looks great. I also have a Sony sound bar and wireless woofer that work seamlessly. Perfect audio on speaking and a little punch on low end bass for Mom’s Lady Cave ;)