Customer Ratings & Reviews
- Model:
- KD55X85J
- SKU:
- 6454108
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality of the 55" Class X85J Series LED 4K UHD Smart Google TV, describing it as "absolutely perfect" and "amazing." The TV's user-friendly setup process is also widely praised, with users calling it "intuitive" and "easy." Gamers appreciate the TV's compatibility with next-generation consoles, allowing for immersive gaming experiences. While some customers express a desire for a backlit remote control, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
Great Customer Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The BB employee that we talked to in the store was very knowledgeable about the different TVs they had to offer. He let us know the Pros and Cons of each. Which were good and which ones to stay away from. We walked away knowing we made a good purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Colbs2121,
That is very nice to hear! We are glad you had a great experience with our customer service representative. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Great TV!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality TV used my Best Buy points to get it
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jojo,
Awesome! We're glad you like the quality of your new Sony television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Service with Confidence
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The two people installing our Sony TV were professional, friendly, and made sure we knew how to use our device. Very comforting to know that we didn't have to be concerned and to have any questions answered in a manner we could understand.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Printerconnection,
Awesome! We're glad our customer service representative was able to help you. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Excellent choice for PS5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for me. Purchased for the HDMI port used for PS5. If not hooking up to PS5, then I would have bought the $500 sony tv. The speakers suck, but everything else is supreme.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kenny,
We are glad you like the television. Regarding the speaker of the unit, please be assured we take this feedback very seriously and continuously strive to improve our products. The BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Good for price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, loving all the features and good picture.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Harper, Great! We are glad that you are loving the TV features and picture quality. This TV is designed for all your favorite content. The BRAVIA X85J 4K HDR LED TV is powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Erin
- Pros mentioned:Picture quality
The cheif
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony xr85j is not the TV I thought it would be however it's not the worst. I think it's OK for someone just starting to assemble a home theater on a budget. But if you want a TV that shines and you can afford it I would recommend the Sony xr95j.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Irasulz1oo,
Thank you for the review. If there is something that we can help you with, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
- Pros mentioned:Picture quality
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture and seamless use with google assistant.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Tuck,
That is very nice to hear! We are glad you like the picture quality and smart features of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Great Experience
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the best experience at Best Buy in St. Petersburg, FL. Purchase this TV with help of associate at the store. So wonderful. He explained everything to us. Very good experience. Highly recommend this store.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Chipper119,
Awesome! We are glad you had a great shopping experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Worth waiting for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Sony Bravia 55” tv; installation and instructions were well done once they got here. Also installed two other existing televisions to help with our move into our new condo! Only drawback was install window was 7:30 to 11:30 and they arrived at 11:05 so waited all morning for them
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Welsher13, Awesome! We're truly happy that the installation went well and you are enjoying the features and overall performance of your new Bravia TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you so much for your purchase and for choosing Sony! -Jess
enjoying new TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i got good advice in choosing my tv especially since i wanted to keep my existing Sony surround sound. The best experience was the set up which was done quickly as I was pressed to get to my job and very efficient
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Bestbuyforbestexperience, We are glad to hear about your experience with your new Son Bravia TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony. Enjoy! Vincent
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv! We mostly play video games on it. The last Sony model we had gave us problems with HDR on Xbox, but not anymore. This has been a huge upgrade from the last version we had.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shanty11,
Very nice! We're glad you like the television for your gaming experience. The smart, powerful, and beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Meets our needs very happy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Unit is perfect for our space and needs. I have no complaints thus far. We have owned the unit for 2 months now. We had Best Buy tech install and set up the Unit and it was worth it!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Matt,
Awesome! We're glad you're happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Vague Praise
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was purchased by my father, and his new TV looks crips and clear. I can’t complain nor can I give it praise since he’s only helping me gain points. But at least he’s happy and he got a good deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DarkLordMorgoth,
We are glad he loves the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Perfect size fits all tv for any home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size fits all tv for a small living room or master bedroom. We have this tv hung on our tv bedroom. It's great for night time viewing and is quick to respond and great for casting.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi AllenL,
That's awesome! We are glad you like the fast performance of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and ease of control for the TV. Great for us old folks. Great set-up by the in home Geek Squad. Great associates that walked us through the purchase of just what we wanted.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Maude,
We are glad you like the smart features of the television. With the BRAVIA XR X90J, Full-Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!
Regards,
David
Very happy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very please that I took a few friends recommendations to get this TV. My first reaction to the screen quality was Wow! It has features that I didn’t expect.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aliage44,
We appreciate the 5-star rating and we're glad you're happy with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
SONY
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a Sony family and have bought them year after year. My next Sony will be an OLED, the LED's are great, but the OLED are unbelievable, but a little pricey.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi tommy,
We appreciate the loyalty! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for supporting Sony and enjoy your TV!
Regards,
David
Great 4k tv perfect for the office.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent features for a great price. Simple to use Android UI with AppleTV and Airplay built-in means I don’t need to have extra hardware behind the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hkbrureview,
Thank you for the 5-star rating! We're glad you like the smart features and user interface of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
New dreams
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of my few experiences to buy something, I’m feeling blessed because they have a lot thing to we need also they have veré good team to help us .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv,
Thank you for that wonderful feedback and we're glad you like the television. The smart, powerful, and beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the TVs but are having some issues & have an appointment for the geek squad to come out. I’m giving it a good review expecting that our issues will be fixed.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NewTV,
Thank you for the 5-star rating! We hope to resolve your issue, if in case you need assistance, you may contact our product specialist.
https://us.esupport.sony.com/support/s/support-contact
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David