Customer Ratings & Reviews
- Model:
- KD55X85J
- SKU:
- 6454108
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality of the 55" Class X85J Series LED 4K UHD Smart Google TV, describing it as "absolutely perfect" and "amazing." The TV's user-friendly setup process is also widely praised, with users calling it "intuitive" and "easy." Gamers appreciate the TV's compatibility with next-generation consoles, allowing for immersive gaming experiences. While some customers express a desire for a backlit remote control, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Easy setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to setup!!I put it together by myself, turn the box upside down, but the feet in place . Good picture, sometimes the speakers they can sound staticy at times . I use a sound bar .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Msjavadawg,
Thank you for the review and we're glad you were able to setup the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for sharing this feedback.
Regards,
David
Check the box befor you get home
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the tv....its just to bad it took me 2 trips to get a good one. I don't live to close so it was about 120 miles (2 trips), first one the screen had been smashed
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there! We are so glad to hear that you are happy with your new X85J TV! Sad to hear that it took you two trips to get it, but we assure you that it is worth it! See all your favourite movies in a new way with more drama and realism on a 4K TV that’s designed to create a real theatre experience at home. Dolby Vision™ brings scenes to life authentically while Dolby Atmos™ fills the room with immersive sound. -Carl
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son uses this for his gaming system as well as watching shows. It has such a good clear picture it is fun to eatch him play. Beautiful colors.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mo67,
Amazing! We are extremely pleased to hear that your son is having an enjoyable watching and gaming experience with our X85J. We are also thrilled that you are satisfied with outstanding picture quality- especially the colors & clarity of this TV.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Thank you so much for the 5-star review and for choosing Sony!
- Romeo
Consumer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent TV in its class with a nice interface from Google TV (nicer than my 55" LG that I bought in 2019). Setup was easy; good colors. Very pleased with the purchase
I would recommend this to a friendBrand response from SonyListens
Posted .Hello BillK,
We are glad you like the user interface and color quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Good size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a particular size for a room and have a 65 and 75. This fit just right and works like other. 55 seems to have a small display format issue compare to 65.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi rereillyii,
Thank you for the purchase! We're glad the television fits well with your set up. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV won't be set up until July 30th. Will post review as soon as we get to use it. Will rate 5 stars for now. ALSO it is well worth it to buy an extended warranty.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bookworm,
We appreciate the 5-star rating! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
New TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect process and a perfect TV. From start to finish the team at Best Buy made this a seamless process they are knowledgeable and friendly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Duck,
Very nice! We're glad you had a great experience with our customer service. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Sony makes great TV 's!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had Sony's before and still have an older one upstairs. They last the longest..better then the Samsung we had. great color !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nurse,
Thank you for your loyalty and we're glad you like the color quality of the Sony television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Sony TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ron, who came out and installed this TV for us did a great job. He was very knowledgeable and explained everything to us. His expertise was greatly appreciated.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Sony55inchTV,
Awesome! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Happy Buyer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've only had this for a month or so, but we are very pleased with our purchase. Personally, I've always trusted stood behind Sony products!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pleased, Great! We're glad that you are satisfied with your purchase. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! Erin
- Pros mentioned:Picture quality
Great TV but Not Worth the Price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture but overpriced. Not as good as the LG tv I have. Sony makes great electronics but after deciding to splurge I’m having buyers’s remorse. I should have bought another LG.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Television,
Thanks for the feedback. We appreciate your feedback and will surely take note of it as we always strive to make this a better experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
TV mount too high !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great - just wish we have installed it "lower" on the wall ! - My fault since I agreed with the installer during the installation !
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Fred,
Thank you for the 5-star rating. Contact your local retailer or local custom installer to assist with this installation. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Good Purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice TV. Wasn't planning on spending that much for a TV, but believe I got a good value for my money. Will last longer than a cheaper TV
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Scrapper,
You made the right choice! We're glad you like the the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Huge and quality images
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First ever 4K tv and it's stunning. The remote is nice too and has a mic so you can search easily on YouTube.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi sage, Thank you for the amazing review! We're pleased to hear like the stunning 4K display and the voice assistant feature that can be activated easily using the built-in mic of the remote control. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thanks for choosing Sony! -Sam
Performance is misleading for gaming
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After being reading reviews, I we told this would do 4K at 120 hz. Come to find out it only does 4k at 60 hz. It only does 1080 at 120 hz. Little disappointed that it wasn’t more clear.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MarshCa,
Thank you for sharing your experience using your X85J LED 4K Ultra HD Smart Google TV. We regret to learn you've been running into difficulty getting your TV to run at 4K at 120hz. We want to make sure that you’re taken care of and go through some troubleshooting with you to make sure your TV is great.
This TV features 4K at 120Hz signal format via HDMI inputs 3 & 4. Make sure to connect the external device to HDMI input 3 or 4 using a Premium High Speed HDMI Cable(s) that supports speeds of 18 Gbps. Select the input the device is connected to (either HDMI 3 or HDMI 4), and then change the setting to Enhanced format.
To change the HDMI signal format setting, press the (Quick Settings) button on the remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format].
Please access these help guide links for more information:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-09_02.html
https://helpguide.sony.net/tv/iusltn1/v1/en-003/04_12.html
Note:
• When connecting a video game console that supports 4K 120Hz and VRR, check the label of the HDMI input ports on the TV and connect to the HDMI input port that is labeled 4K 120Hz or 4K 120Hz 8K, or connect to the HDMI input port that is displayed as [Enhanced format (4K120, 8K)] or [Enhanced format (VRR)] for HDMI signal format].
• While the X85J supports 4K 120Hz and Dolby Vision, the TV does not support Dolby Vision at 120Hz at this time. Please check your TV model at our Sony Support website for the latest news and updates regarding this product.
We do have an instructional video on how to enable 4K at 120hz on your Sony TV with HDMI 2.1 here: https://www.youtube.com/watch?v=Knu6MtyWtf0
If you require further assistance regarding your concern, please contact our product support team so we can better assist you: https://us.esupport.sony.com/support/s/support-contact?language=en_US.
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home.
Regards,
Jess
Must have for PS5
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect tv for my PS5. The fact that the Game settings on the tv were made for PS5 makes it easy to use and look great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JP0407,
Thank you for the 5-star rating and we're glad you like the television for your gaming experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your television!
Regards,
David
Screen Too bright
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this tv is good, I’m liking the features, one thing I dislike is the brightness, Mostly at night it lights up the entire room and hurts my eyes, no way to bring the brightness down
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lexa,
Thank you for the feedback.The brightness can be adjusted on the picture settings. Also, picture quality depends on the signal and content.
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Color
My haste made waste!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I purchased is not so much a television as it is a Google operating system with a monitor. The color and the clarity is very fine and very good, but as a "stand-alone" television, it takes more than 30 seconds to change channels; there is only 1 channel recall, with not way to store different channels for surfing the TV. And it is not in my opinion a smart TV, unless I am too dumb to understand what a "smart TV" is. I should have asked questions before making this purchase.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hello disappointed,
Thank you for choosing and purchasing our KD55X85J Ultra HD Smart TV. This is definitely not the news that we would like to hear. Please allow us to help you and turn this into a better experience.
Are you using a cable box or a regular antenna? If equipment (such as a TV signal distributor) is connected between the antenna and the TV, it may affect the TV reception. Directly connect the antenna and the TV to check if the reception is improved. You may find this article helpful regarding your concern.
https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/kd-55x85j/articles/00023587
If you need further assistance, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the KD55X85J
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Regards,
David
James M
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been very impressed with my new purchase so far. It is performing just as I had hoped. The size fits my den perfectly.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goldleader76,
That's very nice to hear! We are glad you like the performance of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards,
David
Regret buying
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this TV in July of 2022 it didnt even last two years. It went out in march 2024. Of course it only a a one year warrany so im how hundreds of dollars for a TV that lasted a little over a year and half. Would not recommend it.
No, I would not recommend this to a friend