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Customer Ratings & Reviews

Your price for this item is $674.99
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Customer reviews

Rating 4.7 out of 5 stars with 698 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the exceptional picture quality of the 55" Class X85J Series LED 4K UHD Smart Google TV, describing it as "absolutely perfect" and "amazing." The TV's user-friendly setup process is also widely praised, with users calling it "intuitive" and "easy." Gamers appreciate the TV's compatibility with next-generation consoles, allowing for immersive gaming experiences. While some customers express a desire for a backlit remote control, the overall sentiment towards this TV is overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 698 reviews
  • Pros mentioned:
    Picture quality, Refresh rate

    Rated 5 out of 5 stars

    Experience the Best: The Sony X85J!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really happy with my purchase of the X85J! I initially bought the X80J but ran into Wi-Fi connection and build quality issues. Save yourself the trouble and buy this model if you don’t need all the added features. It has Dolby Vision and a 120 Hz refresh rate which makes watching movies and playing games on the PS5 such an enjoyable experience!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HTSfanatic2777,

      Thank you for the positive feedback. We're glad you'e happy with your purchase! Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you again for supporting Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Mid Range Sony Model - Mostly good. One big bad.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV for a few months. It's a good unit. It's not OLED but has a nice, crisp 4K picture and 4K / 120hz / HDMI 2.1 inputs which is specifically why I purchased it. The PS5 looks great on it and the two systems - both made by Sony - integrate well together. The onboard speakers are surprisingly robust although I have it hooked into a 5.1 surround sound system. Bluetooth enabled, Dolby Atmos, Dolby Vision, all your major streaming apps. It does it's job, does it well and - for the moment - is future proof. Four stars due to the absolutely baffling decision (as noted by other reviewers) to cover the screen in a highly reflective, matte covering that refracts every. single. source. of. illumination. in. the. room. EVERY. SINGLE. ONE. Any light you have in the room is going to reflect back at you. I have no idea what they were thinking with this decision. The many goods outweighs this one GLARINGLY OUTSTANDING bad and if you can pick this up for under $1k - it's probably still worth it - especially if you are looking for a good, quality set that is ready for future formats and will last you a good few years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mantoothnation,

      Thank you for the honest review and we are glad you like the smart features of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Regarding the screen of the television, please be assured we take this feedback very seriously and continuously strive to improve our products. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV, great resolution and image quality, totally recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    A great tv!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is really good! The setup is easy with google. The picture is great. The tv stand legs are wide so make sure you have a wide surface to put it on. Be extremely careful when moving the tv. Don't press on the screen or you will damage it. It has 4k 130hz vrr gaming which is great for PS5. I recommend this tv for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Christian,

      Thank you for the 5-star rating! We're glad you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We appreciate the recommendation and thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome picture quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv use it all the time best picture quality I’ve every had

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    perfect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I like the sound and the screen is perfect seen.

    I would recommend this to a friend
  • Pros mentioned:
    Tv quality

    Rated 5 out of 5 stars

    SONY!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony tv's are simply the best over hamsung I meant samsung any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No cons. This is a great mid-price TV. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Fantastic picture. Color is outstanding, almost like it is live not on a tv. Sound could be a little better from the factory but I intend to add a sound bar and subwoofer at a later date. Having trouble pairing my DVR and Blue Ray to the remote. Directions aren't all that specific so I just keep different remotes at the ready.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SonyBravia,

      We are glad you like the color quality of the television and with regards with the remote control function. Please be assured we take this feedback very seriously and continuously strive to improve our products. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Money well spent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is great. Still playing around with the HDR settings, but I see limited value in that at the moment. Definitely better contrast and depth with the direct lit display. Love the built-In Google TV. The sound is sub-par in comparison with an older Samsung 55” LED, but the Sony has an HDMI arc input. Will soon buy a compatible sound bar and take full advantage of the arc. Overall, $750 well spent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ADKey,

      Very nice! We're glad you like the picture quality and user interface of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Sony TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is amazing. I also have a Sony Sound system with this and the Surround Sound and Base is excellent now. I had been missing a lot of sound effects until I got this Sony 55 inch X85J series. The pre-loaded Apps are very handy, and set up is very easy. I always go with Sony !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave204, Awesome! We're glad that you are happy with the picture and sound quality of this TV.
      Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for giving the product a perfect rating! Jay Sony_US

  • Pros mentioned:
    Picture quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Love the TV

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    Best Buy Employee
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture excellent quality could not be happier

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony 55" Class X85J

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most affordable model of the Sony series. I would have loved this years model, but it was beyond my purchasing ability. The picture is superb, and all functions are easy to use and understand. It works very well with Apple TV accessory. I am quite satisfied with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Judi,

      We're glad you like the picture quality and smart features of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Sony great value in 55” television.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t look any further this television fits all the needs if you are looking at a 55” television. Great color and sound Sony is a Best Buy by far. Great value for the size. Have other brands in the house but Sony is by far the best picture and value in televisions.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tbone, we're glad you like the picture and sound quality of our product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went shopping, planning on buying a completely other TV, and when I saw this one, I decided to go with it, and I have not been disappointed. It was so easy to set up! In fact, I'm not sure how some things got set up without doing anything. Amazing. Great picture. Love it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Doris,

      That's very nice to hear! We are glad you love the picture quality of the television. With the BRAVIA XR X90J, Full-Array LED TV everything you watch becomes more detailed and immersive with true-to-life 4K HDR, powered by the all-new Cognitive Processor XR™. With outstanding picture and sound quality, as well as a sleek flush bezel design, be prepared to level up your favorite movies, TV shows, and games. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    A tradition of GREAT Sony TV's...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I bought the floor model from my local Best Buy. It had no remote and no stand / feet. I made due and got it connected / hooked up pretty fast. My previous TV was a Sony KDS 55a2000 SXRD so this was a big leap but I have always been a Sony fan - I have a wega Kv- 32fs120 in my bedroom. Yes a 2005 CRT. But back to this X85J series - the picture quality is amazing. I am a Laseardisc afficiando so having a side port where I can plug in my Laserdisc player is very hard to find in the 50"+ size of TV - that sold me and the ease of hooking up a LaserDisc player was a bonus. My Blu Rays, broadcast TV, PC, and LaserDisc player all look great as does my PS3. Overall this is continuing the tradition of good Sony Electronics in my home. I just need to track down a remote since this was the store model and didn't have one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Careycat,

      Thank you for the 5-star rating and we're glad you like the picture quality and smart features of your new Sony television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. We appreciate your loyalty and thank you again for supporting Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony beats them all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony has the best picture of all the 55’s I compared. Built in one touch buttons on the remote for Prime & Netflix is so convenient. The Korean TV manufacturers are still playing catch up to Sony for the picture! Why else do you even want a TV?

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Inwallpower,

      We appreciate the positive feedback regarding the picture quality of the TV. The smart, powerful, and beautiful BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Audio Buff

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great looks good! Better than competitor TVs

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, great color, good viewing angles. Not quite as good as the larger version but was perfect for my need. Never buy a flat TV without going into the store and comparing brands and models, then spend more than you wanted to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sidtheunwise,

      Very nice! We're glad you appreciate the picture and color quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!

      Regards,
      David Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, extremely well packaged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The nicest TV ive ever bought. Extremely well packaged including a separate sheet of dense cardboard over the screen. Easiest setup ever Picture is great, Sound is a little tinny but that why I have a sound bar. Would buy this TV again in a heartbeat!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello DVA6471,

      We appreciate the 5-star rating and we're glad you like picture quality and easy set up function of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!

      Regards,
      David Sony_US