Customer Ratings & Reviews
- Model:
- KD55X85J
- |
- SKU:
- 6454108
Customer reviews
Rating 4.7 out of 5 stars with 698 reviews
(698 customer reviews)Rating by feature
- Picture Quality4.8
Rating 4.8 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers frequently mention the exceptional picture quality of the 55" Class X85J Series LED 4K UHD Smart Google TV, describing it as "absolutely perfect" and "amazing." The TV's user-friendly setup process is also widely praised, with users calling it "intuitive" and "easy." Gamers appreciate the TV's compatibility with next-generation consoles, allowing for immersive gaming experiences. While some customers express a desire for a backlit remote control, the overall sentiment towards this TV is overwhelmingly positive.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Rated 4 out of 5 stars
Worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic television. The 4KUHD looks great on YT TV and Apple TV. I really like the remote. Picture quality is amazing. Smart feature are working well, and with just a bit of lag as I'm pushing the eARC on my Onkyo receiver. Playstation 4 gaming is great as well. I totally notice the difference in response time now vs my previous purple blob stricken 50" 4k tv I replaced with the Bravia. All set up functions including the ones for more experienced techies are great, but the auto sound and picture functions are great as well. Tons of features to meet your viewing needs. I feel really happy about spending the money and going with Sony and the trust I have this TV will last longer the my previous purple blob infected model from South Korea.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Gregoncamera, Thank you for taking the time to review the BRAVIA X85J 4K HDR LED TV. We recommend authorized Premium High Speed HDMI™ Cable(s) bearing the HDMI logo. Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC” or “eARC/ARC”. Refer to this link for more details: https://helpguide.sony.net/tv/iusltn1/v1/en-003/04-04_02.html
Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! Jay
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has met all my needs, picture quality ease of use. Best Buy consultant reviewed all my needs and helped me make the best right choice.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Pickleballman,
Awesome! We're glad our customer service representative were able to help you out with your decision. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price quality of picture and the best part is that the tv remote it can be configured to the cable box no more multy remotes
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonytv,
We appreciate the 5-star rating and we're glad you like the picture quality and smart features of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony is best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality at a great price. Wanted to upgrade my Sony Bravia 55in with something that was newer and better. This is a very impressive tv at a great value. 4k is crisp. Higher hz frequency and motion rate is super smooth. The newer OS is much quicker and intuitive than the older android OS. Very easy to connect my LG meridian soundbar to it and set up through the ARC port. Sports quality is good. Have not tested gaming on it yet, but other reviews say gaming is high quality on this TV.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JayJay,
We appreciate the positive feedback and we're glad you like the 4K picture quality and user interface of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Rated 5 out of 5 stars
Best tv ever
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best tv I ever bought from Best Buy thanks you for the fast delivery
I would recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
great tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love our new tv! it has crystal clear and vivid picture. My husband uses ot for gaming and its so vivid and colorful!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi jessicaann1982,
Very nice! We're glad you like the picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Watcher
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ran from the "Sam" and loving my Sony great everything & ease of use is wonderful. Picture is astounding.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi HappyCamper,
Very nice! We're glad you like the picture quality and ease of use of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for supporting Sony!
Regards,
David
- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Very happy with picture quality
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Color. Love how thin the new Sony TV’s are. Retains picture quality nicely even in my room that has natural daylight present.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi CGam,
We are glad you like the color and picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Just what I was looking for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great! Very easy to set up. The picture is so clear and sharp. So far we love everything about this tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TVforMe, we're glad you like the picture quality of product. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony! ~Earl
- Pros mentioned:Picture quality, Tv quality
Rated 3 out of 5 stars
Great but
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall great TV and the Google smart functions are excellent give me great pictures however are used mostly de fire stick 4K Max back either are comparable. However I cannot compare this to an OLED. On top of that I did buy this is an open box and in perfect condition still the colors are washed out and just didn’t compare sound even to what I have with the LG oh led then again it is an OLED. Still I would go ahead splurge pay extra for one oh that because they areis a standard in the future or
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wallen, Thank you for purchasing the Sony KD55X85J! We're glad you like the overall great performance, excellent picture quality, and smart TV features of your new TV. And we regret to hear you're having an issue connecting your firestick. This is usually not the case for our TVs nor the experience we want you to have. Are you getting an error message? Is the firestick not able to connect to the internet? Are you having trouble accessing the apps on the firestick? We would like to know more about this issue so we can better assist you. May we contact you to help and get more information? If so, please email the below information to socialsupport@am.sony.com. Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony Model Number:
Additional Information regarding your experience with the KD55X85J:
And we're sorry to hear about the washed out picture quality and sound-related issues that you've experienced. There are various settings that you can configure in [Picture] settings to improve the viewing experience on your Google TV. You may refer to the link below for more information about the picture adjustment settings of the TV:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_01.html
For audio quality adjustments, please refer to the link below:
https://helpguide.sony.net/tv/iusltn1/v1/en-003/01-03-09_02.html
We are sorry for the inconvenience and hope to speak to you to resolve this matter.
Sincerely,
Sam
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Fantastic TV!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the picture on this TV is amazing!! The sound is wonderful without a sound bar and setting it up was very easy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lori,
Thank you for the 5-star rating! We're glad you like the picture and sound quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
55 inch tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv . Picture is awesome, refresh rate is good . Great picture in dark and great picture in light .
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Samsung85,
Thank you for the positive feedback. We're glad to hear you like the picture quality and refresh rate of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far I like it. The picture is fantastic. It was easy to set up to Google and load in a couple apps. Xbox series X looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi djg1965,
We are glad you like the picture quality of the television. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Sony 55" Class X85J 4K UHD Smart Google TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this TV and don’t understand all the negative reviews. The picture is bright and clear, and the interface is intuitive. I will say the sound is a little thin compared to my last TV. However, that TV was three times as deep as the Sony so there was more room for larger speakers. The sound is quite adequate for news programs and sitcoms. When I watch a movie or concert, I just use the Bluetooth feature and connect to a beefier speaker system.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SaltCreek,
That's very nice to hear! We're glad you like the smart features of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Great TV for low price!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome TV, 120 mhz refresh rate makes sports watching great. Picture quality is perfect, best tv I’ve owned.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MjsRoselle, We are glad that your new BRAVIA 4K TV is the best you have owned with a perfect picture quality. Your X85J is powered by our 4K HDR PROCESSOR X1, a powerful TV processing that delivers a smooth and clear picture full of rich colors and detailed contrast. With 4K X-REALITY PRO, our unique 4K database upscales all the HD content you love to near-4K resolution bringing back real-world detail and texture. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome TV. The colors are sharp and bright. The remote is easy to use. It mounted nicely above our fireplace.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Mrwo,
Awesome! It's good to hear you like the color quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony and enjoy your TV!
Regards,
David
- Pros mentioned:Picture quality, Refresh rate
Rated 5 out of 5 stars
Great TV
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for 4K movies and playing XBOX Series X. 120fps in games looks great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ChrisDragon,
We appreciate the 5-star rating and we are glad you like the 4K picture quality of the television for your games and movies. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Awesome TV
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this TV for several months now and I love it! Super easy connectivity with my phone for things like streaming Spotify and YouTube. All the apps you need like Netflix, Hulu, Disney +, Amazon, etc are easy to navigate to. But I think my favorite thing of all is that the picture quality is superb. I think this TV is the sweet spot between being more affordable but amazing quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BrewGuy32,
Thank you for the 5-star rating! We're glad you like the smart features and picture quality of the TV. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David
Rated 4 out of 5 stars
Super great picture and easy to navigate interface
|Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT TV WITH GOOD FEATURES, PLENTY OF DIFFERENT PICTURE SETTINGS AS WELL AS GOOD SOUND SETTINGS THAT GIVE OPPORTUNITY TO HAVE SOUND SYSTEM QUALITY WITH NO SOUNDBAR OR SURROUND SPEAKERS
I would recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
Gaming TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this as a gaming TV for my son. The picture quality is amazing! The games look live!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi TDCS,
Very nice! We're glad you like the picture quality of the TV for your son gaming experience. Smart, powerful, and beautiful, the BRAVIA X85J 4K HDR LED TV is designed for all your favorite content. Powered by the 4K HDR Processor X1 and TRILUMINOS PRO, picture quality comes to life with vivid color and realistic contrast. With enhanced Motionflow refresh rate technology and Google TV, your favorite content just found a new home. Thank you for choosing Sony!
Regards,
David















