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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1626 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the 6.2" - Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver, particularly highlighting its Apple CarPlay integration, sound quality, and ease of use. The inclusion of a volume knob and a responsive touch screen are also appreciated features. However, some customers have noted concerns regarding the absence of a rear USB port and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,626 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice car stereo

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a week, but so far so good. good sound, works well with Apple CarPlay. Would probably rate it higher once I get to figure all the function out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your early impressions, jazbro!

      We're so glad to hear that you're enjoying the XAV-AX1000 receiver and that you're having a good experience with Apple CarPlay. We designed this unit to provide a great listening experience and to integrate seamlessly with your smartphone, so it's rewarding to know we've succeeded right out of the box.

      As you spend more time with it, you'll discover more of its features, like the 10-band graphic equalizer for customizing your sound and the Dynamic Stage Organizer (DSO) which can create a more immersive soundstage.

      If you have any questions as you explore the functions, you can always refer to the user manual or our support site. We're here to help if you need it.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Cons mentioned:
    Usb

    Rated 3 out of 5 stars

    Good, but not great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this stereo to replace an older pioneer single din. The audio files will play via usb is great. For mp4 you need to convert the files to a 1280x720 resolution, and it will play them, unfortunately it is a little slow in terms of processing power. Your cellphone is much more powerful than this stereo is, They're still using a slower usb interface, usb c would be great, or even usb 3.0. The screen brightness is lacking, and adjusting the brightness doesn't do anything to view the screen when viewing in a bright enviroment. If they increase the resolution and screen brightness along this same price point, this would be a great unit. I cannot justify spending 1+k for a car stereo that would be close to the same functionality wise as an inexpensive one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your detailed review and honest feedback on the XAV-AX1000, l8zdog! We appreciate the time you took to share both what you like and where you see opportunities for us to improve this product.

      We’re glad to hear that playback of audio files via USB has been a positive experience. Regarding your feedback on MP4 video playback, it is correct that files need to be converted to a supported 1280x720 resolution for proper display on the unit. The processing speed and performance on in-car receivers like the XAV-AX1000 are optimized for reliability and safety but can be slower compared to modern smartphones—which are equipped with much more powerful processors designed for a range of demanding applications. We understand your wish for faster processing and appreciate you pointing this out for future consideration.

      About the USB interface: The current model uses a standard USB connection to ensure broad compatibility and reliable performance with a wide variety of devices. We agree that there is potential to enhance user experience further with newer USB standards or USB-C in future models, and we’ve shared your feedback with our product team.

      We’re sorry to hear that you found the screen brightness insufficient, especially in direct sunlight. The display on the XAV-AX1000 is designed to balance clarity and durability for automotive use, but we recognize that visibility in bright environments is a common concern. While adjusting the built-in brightness settings may help in some conditions, we understand your point and will pass this along as well.

      Thank you for also mentioning the price/functionality balance. We strive to offer features and reliability at competitive price points in the car audio market, and your perspective helps us assess where improvements can make a real difference for users. Your comments about wanting enhanced display resolution and brightness—while keeping it affordable—will be considered as we develop future products.

      If you have additional concerns, suggestions, or if you'd like support with setup or firmware updates, our support team is always here for you. Your detailed feedback will help us deliver better experiences, and we hope you continue to enjoy your audio system! Thank you for choosing Sony and for helping us improve with your input.

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Rated 4 out of 5 stars

    Great receiver for the money

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great receiver for the money, I added it to a 2013 Jetta to replace the factory radio, then added a backup camera and an amplifier with a subwoofer. Wish it also had Android Auto, but that's the only downside I can find.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 4 out of 5 stars

    Works well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I went with this one. My budget was $200-400 so I had several options. This one was priced good and is of good quality. CarPlay works fine and the display is plenty bright even on a sunny day with the windows down. The only reason I gave 4 star is because phone has to be plugged in for CarPlay to work. It has Bluetooth for music that does not require plug in but for maps and other features you have to plug your phone in. I’d recommend this to someone who doesn’t want to spend a lot of money and really just wants to upgrade there old CD player to something where they can have Apple Music and other basic features. Quality is good and it has worked very well so far.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Hard to beat features for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this on sale for $250 a few months ago. Honestly, when you couple it’s 6” touchscreen, usb input, CarPlay and Android Auto, and Bluetooth...you simply can’t touch another radio with the notoriety of the Sony name. Great (clean) amplifier output 50w x 4 maximum (something like 17x4 rms), PLUS 3 pairs of 2v preout RCAs, AND options for Sirius/XM hookup, aux, and a backup camera. Everything you could imagine you’d need in a car stereo. I bought a backup camera online and we’ve now got a feature packed stereo in the Jeep! Couldn’t be happier, sounds great!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Simple and Easy to Use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple CarPlay works perfectly on here. It cleaned up the sound of my speakers very much. It’s very easy to use, works very fast and looks attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 3 out of 5 stars

    There are better radios out there

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio when on sale, at full price buy something better. I specifically bought this radio because it was on sale and it advertised as compatible with steering wheel controls. What they don't tell you unless you go deep into the Q&A or the manual before purchasing is that you need a separate optional adapter. This is a bit deceptive to describe something as compatible but in reality you need to buy an additional adapter for it. If you're only looking for a basic radio with back up camera capabilities, XM radio and Apple car play, this is a decent radio but only if it is on sale. If not, spend a bit more or keep browsing to find something better.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters has an 04 Honda Civic and this system makes it like a new car ..it works great bluetooth is clear as a bell ..and connecting my iphone is soo user friendly ..just an extension of my phone..gps ..music ..vcard and all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello WilliamM,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the XAVAX1000 system has transformed your daughter's 2004 Honda Civic, making it feel like a new car. It’s great to know that the clear Bluetooth connection and user-friendly iPhone integration are enhancing your experience with GPS, music, and more. Your feedback motivates us to keep creating technology that truly connects and simplifies.

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony no bologna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can i say , its a sony. Fit is good, looks good, sounds good even running through 20 year old factory kia speakers. Had several sony products and always last long time.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 5 out of 5 stars

    The SONY gave my 1999 Lexus a new life

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know why I waited so long to install this, it has made my drives more enjoyable. I can now use my phone to control music, and a lot more. There are some thing that could improve, but you can upgrade to the next level and get wireless apple car play, and more options. For my purposes this was the best. It also has a volume knob which makes a huge difference especially when you do not have steering wheel controls.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 4 out of 5 stars

    Nice deck for the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve owned this stereo for about six months now and it hasn’t let me down. Typical Sony quality which I expect it to last for a while. Sound quality is good if you tinker with the equalizer and other bass settings. FM radio reception seems a bit weak compared to my old stock stereo, but I finally have Apple CarPlay, which is the main reason why I bought this. It’s pretty snappy and very visible during the day. For the money, you’re getting a great receiver. I’d buy again.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Solid radio, sleek design

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the overall design of this radio. It has a pretty interface that functions easy. Only thing I haven't figured out is how to turn it off while vehicle is running. Not something I need very often, but it is perplexing considering I've never had an aftermarket radio that you can't turn off. Anyways, I have no other complaints. I mainly use it for the Apple Play. That part works well barring the occasional times when the radio won't connect, which is part of the reason why I wish I could manually turn off the radio to restart it. This doesn't happen enough to give me a negative feel for the stereo, so this is one I recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Aftermarket Sony Stereo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the CarPlay and equalizer customization on this, pairs great with a subwoofer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI NicF,

      That is awesome to hear! We're glad you are fully utilizing the Apple CarPlay, equalizer customization, and excellent subwoofer pairing capability of the In-Dash Digital Media Receiver. Enjoy the drive! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Rated 4 out of 5 stars

    Better Instructions

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble getting some of the functions to work. I am not real literate in technology and the instructions could have been plainer and more in detail, but I really like the radio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackJ,

      We are pleased to hear that you are enjoying your new radio! To help with the functions, we recommend visiting the Sony Support website to download the "Help Guide," which provides more detailed, step-by-step instructions than the printed manual. You can also ensure the best performance by checking that your smartphone's operating system is up to date for a seamless Apple CarPlay connection.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves his gift! He loves the Apple car play feature. I like that it can be hooked up to a backup camera.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tabitha,

      Great! We're thrilled that your son is enjoying the Apple CarPlay function and rear camera feature of the car stereo. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 5 out of 5 stars

    Value stereo

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is super worth it it never lags the screen is responsive it connects to Apple CarPlay and Android auto super quick and best part of all it has a volume knob for fast volume up and down!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Sony stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Relatively simple to install, wiring harness makes the job easier for sure. Good interface and audio customization options. Touch screen is a little laggy but it’s an excellent device with Apple CarPlay for the price

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Sony radio

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony radio sounds great Bluetooth amazing she loves that u can play songs off iPhone , installing a couple scathing it’s is noticeable but great Sony radio I would highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 5 out of 5 stars

    Love this unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fairly affordable head unit. Was everything I wanted (touch screen, volume knob, apple carplay). Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 5 out of 5 stars

    Volume knob is best feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Sony car stereo unit. It has Apple Play which is great, but sometimes you will find some quirky behavior when going from different I phone sources like Apple Music to Sirius/XM Good power Spend some time reading the instruction pages and learning how to use it. Best feature is having a volume knob instead of having to take your eyers off road to adjust volume. My hand rests on shifter and lines up nicely with the know.

    I would recommend this to a friend
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