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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1606 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 1,606 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my truck the music and the touchscreen is really perfect. I love it, well everything is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dvd12,

      Thank you for choosing Sony!

      It's rewarding to hear how perfect the music and touchscreen are on your new XAV-AX1000! We're excited that you're loving everything about it in your truck. Thanks for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Sound quality, Volume knob

    Rated 5 out of 5 stars

    Sony is GREAT with the knob Volume Control

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sony double din head unit. I originally purchased a BOSS unit and it was horrible. I’m very happy with the Sony now especially when using the knob for volume control. Have touch screen volume control is THE WORST.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Touch screen

    Rated 5 out of 5 stars

    Nice upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and had it installed my best buy. Got a black friday deal on it. It was a nice upgrade to my 2011 prius. Now i can use apple carplay and have a decent size screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TWO Year Review!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headunit for my 2014 Dodge Dart almost two years ago after my factory radio stopped working entirely. It was been absolutely perfect the whole time and I’ve had zero issues. Just as responsive as the day installed (done wonderfully by my local Geek Squad). Thank you Agent Omar!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Love this Sony Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy installed this unit in my 2006 F-150 double cab 4 x4. Unit sounds fantastic with the factory speakers. Having hands free phone makes the truck a joy to drive again. Bluetooth technology allows me to stream music from my phone seamlessly. The Apple Car play is awesome! The Sony receiver doubles as a Navigation unit utilizing Apple Car Play. The unit looks great in the truck. Would highly recommend this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Best car stereo I’ve ever owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blue tooth capability and back up camera both work flawlessly. Great sound quality with my speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Seems to work fine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Apple CarPlay and this has it. Looks good in the truck and is east to use. Was pretty easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This deck is perfect for my daughter. She wanted something simple that had Apple Car Play so she could see her navigation on a separate screen. She also really likes being able to plug her phone to a USB cable right in the front of the unit. The sound quality is great as well. I have always preferred Sony for car Audio head units for their great sound quality. Lots of great features as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    One less reason to buy a new car…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 2007 VW just had a radio and CD player, but this SONY made my car more like a car in 2010s or 2020s. Easy to use and inexpensive price! I just own for less than a month but cannot imagine the days without it. The only thing is that I should have bought it earlier!! Also, installing it was just a breeze. I just brought my car to Geeksquad and within an hour, they installed it.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for two months now and it works perfect. I was warned by the installer that it has had problems with the front usb not working which would make CarPlay unusable. That has not happened to me so far. Love CarPlay. Listening to my music and using the phones gps is mostly why I bought it. I also love the handsfree although it doesn’t sound the best but where I live you have to be hands free so it’s still better than the speaker on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits 2017 Nissan Quest Van

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing! We love that it was able to be connected to the factory installed back up camera our van had already. We actually like the knob for the volume and the usb. The sceen is non-glare. Its elevated our trips to easier navigation with apple play. Great price point too! Beast buy geek squad Jacksonville Florida at the Avenues installed ours. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceeded Customer Expectations!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product exceeded my expectations! The free installation was icing on the cake. It was completed in only a few hours and that included a back up camera. The entire project, which included extra dash trim, custom wire connector, etc. came in at half the cost of an Audio Car Installation Shop. My second stereo from BB and I couldn't be happier.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Volume knob

    Rated 4 out of 5 stars

    Good deck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - single knob makes it easy to adjust volume while keeping eyes on the road - Good sized screen Cons: - Radio automatically scans for stations every time it is turned on. (There may be a way to turn this off, but I haven’t looked into it yet.) Overall, very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased this sooner. Just wish it would display album through USB.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi abqgar, Thank you for your fantastic 5-star review! We're thrilled to hear that you love your XAV-AX1000 and wish you had purchased it sooner. We greatly appreciate your feedback about displaying album information through USB. Enjoy your new audio experience and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LOVE my car again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a factory installed radio. Looks Good , Sounds good. My only complaint is that Why did I not buy this sooner. Dealing with my old radio that was so ugly, outdated and the volume buttom was broken. This for sure was a HUGE upgrade. Such a small investment for such a big return. So, now I do not need to buy a new car. Updating the radio gave my car a HUGE boost. Now, I love my car again!,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaG, that's awesome! We're extremely pleased it suits your needs and expectations. Thank you so much for sharing your excellent experience with your new XAVAX1000 6.2-inch Apple CarPlay Media Receiver and for choosing the best brand, Sony! Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quite pleased with this basic head unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good basic features, easy operation. I was even surprised that it interfaced with my backup camera, previously installed! Didn't need "bells and whistles", so this is QUITE the good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Extremely high quality for cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t find anything bad to say about this product. It installed easy, boots quickly, switches between modes well, supports Car Play flawlessly, and is visible under every light condition. If you need basic audio with seamless integration with your iPhone this is your radio.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Best Stereo I’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made for my car. It’s got everything I could want, mainly Apple Car play which is the main reason I purchased it. The build quality is excellent and Just works. Super easy to operate. Apple Car play is my favorite and most used feature. Pretty much turns my stereo into a mini iPad so I can access my maps, music and make calls. It’s worth the $300 price tag. I strongly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great stereo, but with glitches

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Great function. Loved the stereo, but the sound would intermittently go away. Sometimes within the first 2 weeks there would be no sound but all other functions would operate normally. This seemed to happen immediately after system booted up or after ending a phone conversation over the stereo. Sometimes you could shut down the power and restart and it would work fine. Other times the vehicle would have to sit for an extended period of time for it to operate normally again. Searched and found similar complaints. I checked online for available software updates as I believe that is most likely the issue. No updates were available from Sony. This will be an amazing stereo at a great price point when this issue is resolved. I returned this stereo and purchased it’s big brother the XAV-AX5000. I have had zero issues with it. The screen is clearer and more responsive. It has an extra USB port that I don’t use. Again, if Sony works out the glitch in this stereo, it will be a great buy and a great stereo!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 3 out of 5 stars

    Sony XAV1000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio I like Apple CarPlay and that it has a volume knob. It was supposed to come with 4 months of Sirius XM but best buy did not follow through. Installation was easy

    I would recommend this to a friend
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