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Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,615 reviews
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Best Stereo I’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision I made for my car. It’s got everything I could want, mainly Apple Car play which is the main reason I purchased it. The build quality is excellent and Just works. Super easy to operate. Apple Car play is my favorite and most used feature. Pretty much turns my stereo into a mini iPad so I can access my maps, music and make calls. It’s worth the $300 price tag. I strongly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits 2017 Nissan Quest Van

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing! We love that it was able to be connected to the factory installed back up camera our van had already. We actually like the knob for the volume and the usb. The sceen is non-glare. Its elevated our trips to easier navigation with apple play. Great price point too! Beast buy geek squad Jacksonville Florida at the Avenues installed ours. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Extremely high quality for cost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t find anything bad to say about this product. It installed easy, boots quickly, switches between modes well, supports Car Play flawlessly, and is visible under every light condition. If you need basic audio with seamless integration with your iPhone this is your radio.

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 4 out of 5 stars

    It'll Do...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is so-so. I wish I had gotten a larger screen that was more vivid. The resolution is pretty dull, but it still plays my music and connects quickly. The volume knob & price is honestly what persuaded me to get it. I mean heck it's better than the basic CD player I had at first, but there are definitely better options available!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quite pleased with this basic head unit!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good basic features, easy operation. I was even surprised that it interfaced with my backup camera, previously installed! Didn't need "bells and whistles", so this is QUITE the good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 3 out of 5 stars

    Sony XAV1000

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio I like Apple CarPlay and that it has a volume knob. It was supposed to come with 4 months of Sirius XM but best buy did not follow through. Installation was easy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good radio

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good radio, easy to use and intuitive. Apple Car with cable, the only criticism of the radio, but for the year of the radio, it's fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DIEGO! Thank you for taking the time to share your thoughts about the XAV-AX1000. It brings us great joy to hear that you find the radio easy to use and intuitive. We designed this model with user-friendliness in mind, ensuring that features like the responsive touchscreen and seamless Bluetooth connectivity elevate your listening experience.

      If you have any questions or need assistance with the Apple CarPlay feature using a cable, please don't hesitate to reach out to our technical support team. We're here to help! https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Top quality, does-it-all head unit at fair price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. It can multitask better than cinderella and is still twice as fast as my phone switching between apps or tasks. If you are looking for an easy-to-use radio with excellent sound quality that integrates seamlessly with your phone so that you can drive safely and with less distractions, then this is the one for you!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen, Volume knob

    Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Bought to replace factory radio in 2017 Jeep Wrangler Unlimited. Love the touch screen and volume knob that allows for easy access to all functions and settings. Best Buy install was quick (45-60 minutes) and looks fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Touch screen

    Rated 5 out of 5 stars

    Sony head unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one of this unit. Bought one years ago for our Suburban and just bought another vehicle with terrible factory unit. Because we liked this so much we put it in the new to us car.Apple CarPlay is the go to for our family. Touch screen isn’t finicky and easy to navigate. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I LOVE my car again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks like a factory installed radio. Looks Good , Sounds good. My only complaint is that Why did I not buy this sooner. Dealing with my old radio that was so ugly, outdated and the volume buttom was broken. This for sure was a HUGE upgrade. Such a small investment for such a big return. So, now I do not need to buy a new car. Updating the radio gave my car a HUGE boost. Now, I love my car again!,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CynthiaG, that's awesome! We're extremely pleased it suits your needs and expectations. Thank you so much for sharing your excellent experience with your new XAVAX1000 6.2-inch Apple CarPlay Media Receiver and for choosing the best brand, Sony! Sony_US

  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Usb

    Rated 5 out of 5 stars

    Great Unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I had purchased this sooner. Just wish it would display album through USB.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi abqgar, Thank you for your fantastic 5-star review! We're thrilled to hear that you love your XAV-AX1000 and wish you had purchased it sooner. We greatly appreciate your feedback about displaying album information through USB. Enjoy your new audio experience and thanks for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the CarPlay feature. It’s works great and updates along with my phone. It’s easy to use and the navigation screen is awesome. The only issue I have with it is because I do not have a back up camera, if I put it my truck in reverse before it completely boots up I get and error message and I can’t use the radio until I turn my truck off and back on again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Touch screen

    Rated 4 out of 5 stars

    Perfect little touch screen stereo

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the stock radio that came with my Wrangler! Such an easy quick modification! The instal so was so fast I was so impressed with the auto center techs. Noticeable improvement in sound as well :) so happy to have a touch screen with Apple play again! If you have a standard stock tuner this is the upgrade for you!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 5 out of 5 stars

    My new ride

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great inexpensive unit to upgrade my 2007 Jeep to apple CarPlay plus has the power to drive speakers. Love the volume knob instead of a bottom

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my truck the music and the touchscreen is really perfect. I love it, well everything is good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Dvd12,

      Thank you for choosing Sony!

      It's rewarding to hear how perfect the music and touchscreen are on your new XAV-AX1000! We're excited that you're loving everything about it in your truck. Thanks for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 5 out of 5 stars

    Awesome radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is awesome. It works really well and was pretty simple to install. I love the Apple CarPlay feature and enjoy the tactile volume knob. A solid radio from Sony that is great to use. I do recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great radio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the radio. Easy to use and great quality. Best Buy installed it and making an appointment was easy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChadS, This is great! We're pleased to hear that you like the ease of use and quality. Your feedback is greatly appreciated. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Ease of use, Touch screen

    Rated 4 out of 5 stars

    Nice sounds

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this item to others who are looking for a radio for their vehicle. Nice size, user friendly, and budget friendly. My son is happy with his choice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Volume knob

    Rated 5 out of 5 stars

    Sony Radio

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the Sony stereo…the dial button to the left of the touch display is perfect for a quick navigation of the unit and volume adjustments w/o taking my eyes off the road. It’s intuitive and works the way you’d expect. It fit the budget and works well!

    I would recommend this to a friend