Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$249.99
Save $100
Comp. Value: $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1634 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 6.2" - Apple CarPlay - Built-in Bluetooth - In-Dash Digital Media Receiver is a great radio, especially praising its Apple CarPlay integration, sound quality, and ease of use. The inclusion of a volume knob and a responsive touch screen are also appreciated. However, some customers have noted the absence of a rear USB port and occasional connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,634 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Crisp screen and responsive

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breathe new life into your car or just get a better deck for what you already have. The touchscreen is responsive, and the screen quality is crisp. More importantly it has a physical volume knob which comes in really handy for when you need to keep your eyes on the road.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony head unit

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall was pretty much plug and play although you do need to connect the head wire harness to plug in harness. Great sound with factory speakers

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Myoungless!
      It is a great pleasure to hear that the XAV-AX1000 was pretty much plug and play for you. We love that you’re enjoying the great sound with your factory speakers.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Touch screen, Volume knob

    Rated 4 out of 5 stars

    Good deck.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: - single knob makes it easy to adjust volume while keeping eyes on the road - Good sized screen Cons: - Radio automatically scans for stations every time it is turned on. (There may be a way to turn this off, but I haven’t looked into it yet.) Overall, very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TWO Year Review!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this headunit for my 2014 Dodge Dart almost two years ago after my factory radio stopped working entirely. It was been absolutely perfect the whole time and I’ve had zero issues. Just as responsive as the day installed (done wonderfully by my local Geek Squad). Thank you Agent Omar!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Touch screen

    Rated 5 out of 5 stars

    Nice upgrade

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought and had it installed my best buy. Got a black friday deal on it. It was a nice upgrade to my 2011 prius. Now i can use apple carplay and have a decent size screen.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Extremely high quality for cost

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really can’t find anything bad to say about this product. It installed easy, boots quickly, switches between modes well, supports Car Play flawlessly, and is visible under every light condition. If you need basic audio with seamless integration with your iPhone this is your radio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Top quality, does-it-all head unit at fair price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome. It can multitask better than cinderella and is still twice as fast as my phone switching between apps or tasks. If you are looking for an easy-to-use radio with excellent sound quality that integrates seamlessly with your phone so that you can drive safely and with less distractions, then this is the one for you!

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob

    Rated 4 out of 5 stars

    It'll Do...

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is so-so. I wish I had gotten a larger screen that was more vivid. The resolution is pretty dull, but it still plays my music and connects quickly. The volume knob & price is honestly what persuaded me to get it. I mean heck it's better than the basic CD player I had at first, but there are definitely better options available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits 2017 Nissan Quest Van

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing! We love that it was able to be connected to the factory installed back up camera our van had already. We actually like the knob for the volume and the usb. The sceen is non-glare. Its elevated our trips to easier navigation with apple play. Great price point too! Beast buy geek squad Jacksonville Florida at the Avenues installed ours. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better Instructions

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had trouble getting some of the functions to work. I am not real literate in technology and the instructions could have been plainer and more in detail, but I really like the radio.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackJ,

      We are pleased to hear that you are enjoying your new radio! To help with the functions, we recommend visiting the Sony Support website to download the "Help Guide," which provides more detailed, step-by-step instructions than the printed manual. You can also ensure the best performance by checking that your smartphone's operating system is up to date for a seamless Apple CarPlay connection.

      Thanks for choosing Sony. 

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Touch screen, Volume knob

    Rated 5 out of 5 stars

    Excellent!!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this purchase. Bought to replace factory radio in 2017 Jeep Wrangler Unlimited. Love the touch screen and volume knob that allows for easy access to all functions and settings. Best Buy install was quick (45-60 minutes) and looks fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement radio

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is in my wife's Beetle. She wanted a a radio with a volume button. This one has one and one of the few left that does. It is her car.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DavidR!
      Thanks so much for taking the time to leave a review. It brings us great joy to hear that the XAV-AX1000 was the perfect fit for your wife's vehicle. We're glad we could provide that classic control she was looking for!

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Simple affordable and works great

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This relatively affordable head unit is simple and just works. It offers flawless Apple Car play capabilities for a car that would otherwise not have it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JojoA!
      Thank you for your feedback. We are delighted to hear that the Sony XAV-AX1000 head unit has enhanced your driving experience with its seamless Apple CarPlay integration.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Apple carplay, Touch screen

    Rated 5 out of 5 stars

    Sony head unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second one of this unit. Bought one years ago for our Suburban and just bought another vehicle with terrible factory unit. Because we liked this so much we put it in the new to us car.Apple CarPlay is the go to for our family. Touch screen isn’t finicky and easy to navigate. Good buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Quite pleased with this basic head unit!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good basic features, easy operation. I was even surprised that it interfaced with my backup camera, previously installed! Didn't need "bells and whistles", so this is QUITE the good deal!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 4 out of 5 stars

    Works great.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for the CarPlay feature. It’s works great and updates along with my phone. It’s easy to use and the navigation screen is awesome. The only issue I have with it is because I do not have a back up camera, if I put it my truck in reverse before it completely boots up I get and error message and I can’t use the radio until I turn my truck off and back on again.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 3 out of 5 stars

    Sony XAV1000

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent radio I like Apple CarPlay and that it has a volume knob. It was supposed to come with 4 months of Sirius XM but best buy did not follow through. Installation was easy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Touch screen

    Rated 4 out of 5 stars

    Perfect little touch screen stereo

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much better than the stock radio that came with my Wrangler! Such an easy quick modification! The instal so was so fast I was so impressed with the auto center techs. Noticeable improvement in sound as well :) so happy to have a touch screen with Apple play again! If you have a standard stock tuner this is the upgrade for you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Car radio

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales representatives was very helpful. The appointment was easy to schedule and the mechanic who installed was very knowledgeable and helpful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pete,

      We’re so glad to hear you had such a positive experience with the sales and installation team! It’s great to know your new Apple CarPlay receiver is up and running smoothly. We appreciate your feedback and hope you enjoy the upgraded features and sound in your vehicle.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Apple carplay, Volume knob

    Rated 5 out of 5 stars

    Awesome radio

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio is awesome. It works really well and was pretty simple to install. I love the Apple CarPlay feature and enjoy the tactile volume knob. A solid radio from Sony that is great to use. I do recommend

    I would recommend this to a friend