Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $279.99
The comparable value price is $349.99

Customer reviews

Rating 4.5 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers express satisfaction with the Apple CarPlay integration, sound quality, and ease of use of this 6.2" in-dash digital media receiver. Many also appreciate the inclusion of a volume knob and the functionality of the touchscreen. Positive feedback was also given for the backup camera and the fit of the unit. A common complaint, however, concerned the limited placement of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,615 reviews
  • Pros mentioned:
    Ease of use, Volume knob

    Rated 5 out of 5 stars

    Simple double din with all the basic needs

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the knob for volume instead of the button options to control volume, easy to set up, great price for the item.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality, Touch screen

    Rated 5 out of 5 stars

    Great Stereo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XAV-AX1000 is a great stereo. It looks neat and clean and gave my car a fresh look. The interface is simple and the touch screen worked great. The sound was amazing and the Car Play feature was why I bought this stereo. Definitely would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen

    Rated 5 out of 5 stars

    GREAT CHOICE

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommend. I don't usually go for fancy gadgets in my car. My car is old enough that it came stock with a CD player. I bought this stereo so that I could use apple car play. This unit is a bargain, considering it's from a reputable brand. This product is easy to use. The touch screen is responsive. It's easy to clean and I like that it includes some physical buttons and a volume knob. This makes it easy to turn off quickly. The install was fast and the customer service was outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    Great stereo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Sony AX100 that I have purchased. The CarPlay functionality, especially for the price, is fantastic. The first one, that I bought six months prior, was slightly better in my opinion, because of the ability to import a custom photo on the background (vehicle manufacturer logo really makes it look stock) and the newer model only has USB access on the front vs. only on the back (I prefer to conceal my cables). That said, the ability to have CarPlay or Android Auto functionality for such a low price is worth it. The unit looks good and easy to operate. My speakers never sounded so good.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Touch screen

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing stereo! I installed it myself and it was really simple. Works fantastic with Apple CarPlay and the mic that comes with it works great. I cannot express how convenient it is to have maps and music all in the same display. 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Touch screen, Volume knob

    Rated 5 out of 5 stars

    Sony has never disappointed me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this radio!! It’s user friendly. I love that it has a knob for the volume. The screen size is good and Apple CarPlay is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Upgrade for our 2006 Ford E-350

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for the outdated radio on our 2006 Ford E-350. Now we have ApplePlay, Navigation and Backup camera on one screen. It fits perfectly into the dashboard and looks like OEM

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StefanB,

      You made the right choice upgrading to the XAVAX1000! We're glad that you like the design, rear camera function, and Apple CarPlay feature of the car stereo. Thank you for choosing Sony!

      -Ralph Sony_US

  • Rated 5 out of 5 stars

    Car Stereo replacement Sony. Apple Play

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Was a little more than I wanted to spend but installation is included and that is awesome. It only took them about 25 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Needed update

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I am very pleased with this product! I wanted to update my 2005 Camry and this was the solution. Music and phone calls are loud and clear, easy to use CarPlay, and decent graphics. The free installation from the Geek Squad was a nice bonus and only took about an hour for my car. Next step will be the backup camera.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use, Sound quality

    Rated 5 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds amazing, easy to navigate menus. Bluetooth connects fast. Also has a remote for when you’re tailgating lol

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Great upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice upgrade for vehicles with out a navigation system. One small issue with phone connection; sometimes, when first connecting it needs to be unplugged and plugged back in to make the connection. Once it’s made there is no issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesH,

      Thank you for your feedback! We're glad to hear you're enjoying the upgrade. We're sorry to hear about the intermittent connection issue. This can sometimes be resolved by using a high-quality, Apple-certified USB cable or by checking for a firmware update for the receiver.

      To find the latest firmware for your XAV-AX1000 Digital Media Receiver, please visit our support website here: https://www.sony.com/electronics/support/mobile-receivers-xav-series/xav-ax1000/downloads.

      If the issue persists, please contact our support team directly for more detailed troubleshooting. You can find our contact information here: https://us.esupport.sony.com/support/s/support-contact?language=en_US.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Apple carplay, Sound quality, Touch screen

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great value. Bluetooth works great. Adding the back up camera is a recommended add. Touch screen is a plus. All around great product. In-line with Sony quality

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice car stereo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had it a week, but so far so good. good sound, works well with Apple CarPlay. Would probably rate it higher once I get to figure all the function out.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your early impressions, jazbro!

      We're so glad to hear that you're enjoying the XAV-AX1000 receiver and that you're having a good experience with Apple CarPlay. We designed this unit to provide a great listening experience and to integrate seamlessly with your smartphone, so it's rewarding to know we've succeeded right out of the box.

      As you spend more time with it, you'll discover more of its features, like the 10-band graphic equalizer for customizing your sound and the Dynamic Stage Organizer (DSO) which can create a more immersive soundstage.

      If you have any questions as you explore the functions, you can always refer to the user manual or our support site. We're here to help if you need it.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    New Stereo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new radio and Apple Car Play. Overnight my 2012 RAV4 came into the 2020's! If I were to do anything differently I would have done wireless. "Just one more thing" to plug in. Sometimes I have to plug in/unplug/ plug back in... connection isn't always perfect- so it doesn't always initiate on the first plug-in.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi user740914, thank you so much for taking the time to share your thoughts about the XAV-AX1000! We are truly delighted to know that your car feels like a modern vehicle with this upgrade.
      We appreciate your feedback regarding the wired connection. Your insights are invaluable as we strive to improve our products.

      We recommend trying a new or different cable to see if it resolves the issue.
      If you require any assistance or have further questions, please do not hesitate to reach out to our technical support team https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=car

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Good low cost radio. Easy controls, great sound.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The radio was installed at my local Best Buy. It went into a 2003 F150. Installation was fast and the finished product looks great. Be aware of some of the short comings of this unit. ! bluetooth device at a time. Older Ipods, those with the control wheel, will NOT operate through the USB connection. The only way to use them is through the AUX connection. With that being said, the sound has been great. EQ settings are easy to access, even one you can adjust. I have a small sub woofer working and it does great. The readout is large and clear, but lack of info on the AUX input is disappointing. With an appropriately newer IPhone, all this will propably be addressed. Overall, a very good system with great sound.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sony Xavax1000

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a single issue with this radio. I own 2 of them now for both of my cars and they are extremely easy to hook up especially for subwoofer systems. Really good for the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AndrewAshlin, We're glad that you are enjoying your car stereo. Thank you for choosing Sony. Erin Sony_US

  • Pros mentioned:
    Apple carplay, Volume knob
    Cons mentioned:
    Usb

    Rated 3 out of 5 stars

    Could be better

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works goo, but sometimes freezes. Apple carplay is very useful. Physical volume wheel is huge plus Pretty unfortunate placement of the USB output. Hard t reach to the volume if USB is plugged in . There is NO rear USB port!!! phone quality is really bad. Microphone pick us a lot of internal / extraneous noise.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Aftermarket Sony Stereo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the CarPlay and equalizer customization on this, pairs great with a subwoofer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI NicF,

      That is awesome to hear! We're glad you are fully utilizing the Apple CarPlay, equalizer customization, and excellent subwoofer pairing capability of the In-Dash Digital Media Receiver. Enjoy the drive! Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Back to the Future

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an upgrade added to my old pickup, which my son now has. We’re both working on 30 year old GM pickups, and the only downside is not the fault of the head unit. On this series of pickups, the factory head unit is way oddly shaped, and the upgrade has to mount in the center of the dash, where the cassette deck was. Despite being a bit of a reach, it’s easy to control, Apple CarPlay works a treat, and it brings a much-loved truck’s infotainment system up by 30 years.

    I would recommend this to a friend
  • Pros mentioned:
    Volume knob
    Cons mentioned:
    Usb

    Rated 4 out of 5 stars

    Great apple Carplay radio

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony radio is prefect for CarPlay, android auto, or just using Bluetooth. After installing the unit, the audio produced by my vehicles speakers was noticeably clearer and louder. I do wish the unit had an option for a USB port on the rear, instead of the front. Other Sony radios do, but this one has the very necessary volume knob. So this is what we got.

    I would recommend this to a friend