Customers find value in the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver's sound quality, Apple CarPlay functionality, and ease of use. The backup camera integration, included installation, available features, and affordable price point are also appreciated. However, some customers have expressed concerns regarding the screen brightness and USB port functionality. Additionally, a few customers reported issues with connectivity.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,120 reviews
Pros mentioned:
Apple carplay
Rated 5 out of 5 stars
Great installer and radio!
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'd like to thank the installer at Best Buy on Cortez Rd in Bradenton. He did an amazing job. I believe his name was Kip. I would take a picture but my car is getting more work done on it.
The radio is really nice. I love that it has Apple Carplay, which is something that I really need, as I often drive on the interstate.
Works really well with my sound system too.
Touch screen is nice but I also like how it has buttons, especially with the volume and home button.
Overall, it's a great radio.
Was installed on 12/6/2023 Wednesday at 4:15pm.
Thanks again for the installation.
I would recommend this to a friend
Cons mentioned:
Screen brightness
Rated 3 out of 5 stars
I expected more from Sony
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very disappointed in this radio so far. I have been wanting to add CarPlay to my vehicle for a long time so this was a big plus. While I was excited in the beginning I started to have quite a few issues that have been really frustrating.
1. In the morning, if the weather has been below 50 degrees I find the radio is is extreme slow and unresponsive. When I plug in my phone many times the CarPlay icon won’t come up or when it does I will tap and it will beep but never load. Many times I have to disconnect and reconnect to get it to load. Once it is loaded it is extremely slow to change apps.
2. The included microphone is terrible. Everyone I talk to remarks how poor the audio quality is compared to my previous mic. I have tried moving it different places and it still seems to pickup alot of road noise.
3. In direct sunlight the screen is almost completely useless.
4. Touch sensitivity is not very high. Many times I have to tap the screen two or three times before it will register a tap, especially in CarPlay mode.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
I like it
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The installation process was an easy appointment. They showed me the basics and soon after I was enjoying this Media Receiver on a long trip with more capabilities than I have enjoyed before. Very satisfied.
I would recommend this to a friend
Pros mentioned:
Apple carplay, Sound quality
Rated 4 out of 5 stars
Good stereo
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Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound. Fairly stable using apple CarPlay. After exactly one year, the USB cable is failing and now I am attempting a repair on my own.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Screen brightness
Rated 5 out of 5 stars
Love it so far
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great sound got it to replace a kenwood significant improvement on sound quality and has weblink feature that doea screen mirror. Screen could be better but it is not bad
I would recommend this to a friend
Pros mentioned:
Apple carplay, Ease of use
Rated 5 out of 5 stars
Great Investment
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new radio I had installed by Best Buy. I love the car play function makes everything so much easier with maps and utilizing mirroring from phone to display on the dash. The price was excellent. Looks good, easy to use.
I would recommend this to a friend
Pros mentioned:
Apple carplay
Rated 5 out of 5 stars
great radio, bad install experience
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Radio is great, install was mostly great. Love the Android auto, made my old truck feel much more modern.
They sent a message a few days before my install that the radio was unavailable. I drove to the store as it was listed in stock and they assured me they'd have it by install day. When I got there on install I had to wait around for half an hour while they tracked one down. Finally they called someone else who ordered the same unit and asked if they could install theirs in my truck and offered them a 10% back.
Would have been nice if I could be compensated since I was the one running back and forth across town for their dumbness.
Installer ran a few hours behind and he didn't connect my headlight cable so the unit was blindingly bright at night. I took it apart myself and made that connection.
I would recommend this to a friend
Pros mentioned:
Backup camera, Ease of use
Rated 5 out of 5 stars
Modernized my truck
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This radio install made me love my truck again. Installed a backup camera that was plug and play. Super easy install.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Good Stereo
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a good radio for a base model. I thought I could live with base model features. I was wrong. When you connect a flash drive with 37 gig of music, it is painful to find the songs you want. The unit does what should be expected. If I was to do it again, I would spend an extra 150 bucks and get a more capable unit. This one excel's very well. Great sound. The Best Buy installer was great. Just be aware, this is a basic unit.
I would recommend this to a friend
Rated 5 out of 5 stars
Best Deal on the site for sure!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
so far so good. Item was just as described in listing. No issues at all.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Thank you for sharing your feedback, BlaineM!
We are absolutely thrilled to hear that your XAV-AX3250 arrived exactly as described and that everything is running smoothly so far. There is nothing we love more than a seamless installation and "no issues at all." We hope the improved connectivity and clear display make every drive a little more enjoyable for you.
Thank you for choosing Sony for your car audio!
Best regards, Gus, Sony Social Media Team
Pros mentioned:
Apple carplay
Cons mentioned:
Screen brightness
Rated 5 out of 5 stars
Big upgrade!
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, so good. Love the addition of carplay to my 2013 Wrangler that had the crappy screenless UConnect system
I would recommend this to a friend
Pros mentioned:
Installation
Rated 5 out of 5 stars
Stereo
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great price for this product. Stereo tech was awesome and made installation faster than i thought
I would recommend this to a friend
Rated 4 out of 5 stars
CAR PLAY
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Sony head unit works well with both Android Auto and Apple CarPlay, making it easy to connect your phone and access navigation, music, and calls while driving. The interface is responsive, and switching between apps is smooth.
I would recommend this to a friend
Brand response from SonyListens
Posted .
Hi HectorC,
Thank you for your review! We are elated to hear that the Sony XAV-AX3250 is working so well with both Android Auto and Apple CarPlay. We specifically designed it for a seamless connected experience, so we're happy you're finding the interface responsive and switching between your music, navigation, and calls to be smooth.
We really appreciate you choosing Sony!
Best regards, Dominick
Pros mentioned:
Apple carplay, Sound quality
Rated 5 out of 5 stars
Good stereo at good price
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Good replacement for stock stereo. Best Buy provides complete package - stereo kit, cables for the installation. Sony Stereo makes the old car modern. Apple car play is seamless. All feature are as described.
I would recommend this to a friend
Pros mentioned:
Ease of use, Installation
Rated 5 out of 5 stars
SONY
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great choice easy to install, simple to use and updated to current standards. Simple to connect my android.
I would recommend this to a friend
Pros mentioned:
Apple carplay, Ease of use
Rated 5 out of 5 stars
Great CarPlay radio
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great stereo with CarPlay, easy to navigate through the OS, and has physical buttons for any manual changes.
I would recommend this to a friend
Pros mentioned:
Ease of use, Sound quality
Rated 5 out of 5 stars
I Love It!!!
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy installation and it sounds great… fit perfectly in my car. I would definitely buy this again.
I would recommend this to a friend
Cons mentioned:
Screen brightness
Rated 3 out of 5 stars
Good unit but too many issues
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this last week and had it installed. The price was right and I liked the clean look and interface as well as the sound. However, I returned it the next day because I found it just wasn't bright enough. When sunny out I could see the screen but it was washed out a bit but with sunglasses on I could barely see it at all. There is no way to increase the brightness and when I was using Android Auto for navigation I had to keep taking my sunglasses off to just see the screen. Speaking of AA I also found that there was no separate volume for navigation. I had a Ioneer before this and the screen got cracked which is why I was looking for a new head unit. On that when AA was going and using Navigation if I adjusted the volume it gave me the option of music or nav. This has only one volume control so navigation was blasting which was very annoying. The final downfall was the touch screen. I found it to be very finicky most times. Touching certain functions would only work intermittently. I did see there was a touch screen adjustment but I didn't try that as I was already going to return it.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Works Impeccably, Best Buy Management Sucks
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Ordered and had it installed on my 2010 Toyota. I scheduled an installation for this as well as a backup camera I purchased in-store. I put it all on my installation invoice online and when it was time for the installation, the manager who checked my car in told me that they won't do the backup camera installation, even though I paid for and scheduled the service. The regular workers who actually did the service were happy to do so. They deserve a raise, please the fire the manager who wouldn't do squat.
I would recommend this to a friend
Pros mentioned:
Sound quality
Cons mentioned:
Screen brightness
Rated 3 out of 5 stars
Screen is the problem.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My main problem with my new receiver is that the screen is TOO SMALL, and the image is too dark and contrast too something for clear view. The sound is great.
No, I would not recommend this to a friend
Brand response from SonyListens
Posted .
Hi LongshotLER, Thank you for the feedback. While we're glad you like the sound quality, we're sad to hear that you have concerns with the screen and picture quality. There are settings you can check in the device menu to improve the contrast and brightness of the screen. https://helpguide.sony.net/ev/xav-ax32/v1/en/contents/TP1000428679.html