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Customer Ratings & Reviews

Your price for this item is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1107 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers consistently note the good sound quality and ease of use of the 6.95" Android Auto and Apple CarPlay Bluetooth Digital Media Receiver. Many appreciate the Apple CarPlay functionality and how well it works with a backup camera. However, some customers have expressed concerns about the inability to adjust the screen brightness, and a few have reported issues with the USB port and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,107 reviews
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    AMAZING!!! High end at low end price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical because of the $299 price tag, but OMG this radio is AMAZING. Apple CarPlay works amazing , sound quality is top notch, UI is fast and responsive and WebLink works as expected. I recommend this car stereo fully.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing radio, Weblink depends on car

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio works great. Quick and easy install into my 2015 Wrangler Sport. The weblink feature (Cast phone screen to radio) only works for certain car brands and models. Despite my jeep recognizing the parking brake on the dash, The radio claims its not in use and is unable to launch weblink. Other than that, paired with an amp, sub and new speakers, top down summers never sounded so good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Impeccably, Best Buy Management Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and had it installed on my 2010 Toyota. I scheduled an installation for this as well as a backup camera I purchased in-store. I put it all on my installation invoice online and when it was time for the installation, the manager who checked my car in told me that they won't do the backup camera installation, even though I paid for and scheduled the service. The regular workers who actually did the service were happy to do so. They deserve a raise, please the fire the manager who wouldn't do squat.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great sounds even better Camera makes it easy to hook up trailer

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LandonT,
      Thank you for sharing your feedback with us! It is truly wonderful to know that your new XAV-AX3250 is working so well for you and making it much easier to hook up your trailer.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    Great installer and radio!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd like to thank the installer at Best Buy on Cortez Rd in Bradenton. He did an amazing job. I believe his name was Kip. I would take a picture but my car is getting more work done on it. The radio is really nice. I love that it has Apple Carplay, which is something that I really need, as I often drive on the interstate. Works really well with my sound system too. Touch screen is nice but I also like how it has buttons, especially with the volume and home button. Overall, it's a great radio. Was installed on 12/6/2023 Wednesday at 4:15pm. Thanks again for the installation.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Highly recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great, menu easy to navigate through. Only reason I did not give it 5 stars is because the screen is hard to see if direct sunlight hits it. Luckily my windows are tented so I can deal with it most of the time unless I am wearing sunglasses. I picked this model because it has Volume buttons. Most model are touch screen only.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 5 out of 5 stars

    nice sony bluetooth apple carplay stereo!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great stereo to turn an older vehicle into a bluetooth vehicle. Good technology and sound.. modern features. Once I switched to this stereo I didn't want a new car anymore..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good choice for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still exploring all the features provided by this unit. Portable phone connection and sound quality excellent, external audio input excellent, operation of unit is intuitive/easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Brightness

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Apple CarPlay works perfect! The only slight issue that the display is pretty bright and there’s only two brightness settings.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 4 out of 5 stars

    Nice upgrade!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice upgrade from the stock head unit in my 2014 Subaru Forester. I’m generally pleased with the features and performance at the price point this unit is sold at. The only thing that I could consider a drawback is the screen could stand to be brighter. It washes out considerably if direct sunlight hits it. Not the end of the world, but a small annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Sound quality

    Rated 4 out of 5 stars

    Good stereo

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Fairly stable using apple CarPlay. After exactly one year, the USB cable is failing and now I am attempting a repair on my own.

    I would recommend this to a friend
  • Cons mentioned:
    Screen brightness

    Rated 3 out of 5 stars

    I expected more from Sony

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this radio so far. I have been wanting to add CarPlay to my vehicle for a long time so this was a big plus. While I was excited in the beginning I started to have quite a few issues that have been really frustrating. 1. In the morning, if the weather has been below 50 degrees I find the radio is is extreme slow and unresponsive. When I plug in my phone many times the CarPlay icon won’t come up or when it does I will tap and it will beep but never load. Many times I have to disconnect and reconnect to get it to load. Once it is loaded it is extremely slow to change apps. 2. The included microphone is terrible. Everyone I talk to remarks how poor the audio quality is compared to my previous mic. I have tried moving it different places and it still seems to pickup alot of road noise. 3. In direct sunlight the screen is almost completely useless. 4. Touch sensitivity is not very high. Many times I have to tap the screen two or three times before it will register a tap, especially in CarPlay mode.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Stereo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good radio for a base model. I thought I could live with base model features. I was wrong. When you connect a flash drive with 37 gig of music, it is painful to find the songs you want. The unit does what should be expected. If I was to do it again, I would spend an extra 150 bucks and get a more capable unit. This one excel's very well. Great sound. The Best Buy installer was great. Just be aware, this is a basic unit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Love it so far

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound got it to replace a kenwood significant improvement on sound quality and has weblink feature that doea screen mirror. Screen could be better but it is not bad

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Train Wreck Installation, but it plays am/fm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m partially satisfied with this receiver. The representative I purchased with told me the installers would integrate it with my steering wheel controls, backup camera and existing usb port on my car. The receiver has the capability, but the installation team did not connect those interfaces. Upon completion, as they were showcasing the new receiver, I was made aware nothing was integrated. When I ordered initially, they told me I was purchasing all of the hardware in a few kits, then I was asked to buy all the interface parts again after the installation to integrate the devices again. Individually, it was supposed to cost me about $250 in parts. They said a kit would be cheaper, but ended up being more expensive. A manager changed the kit price, but lo and behold, I was charged another $50 in parts and my rear view camera is still not integrated. Ives been to the install center twice now. The first time, then back again, and hoping the technician has the skills to connect the rear view camera tomorrow during my third visit. Hoping I don’t get nickeled and dined again or I’m done-zo with Best Buy. $300 receiver with free installation has cost me almost $650 now and it’s still not right. #buyatacarsterostore.com

    No, I would not recommend this to a friend
  • Pros mentioned:
    Apple carplay
    Cons mentioned:
    Screen brightness

    Rated 5 out of 5 stars

    Big upgrade!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. Love the addition of carplay to my 2013 Wrangler that had the crappy screenless UConnect system

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Stereo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this product. Stereo tech was awesome and made installation faster than i thought

    I would recommend this to a friend
  • Pros mentioned:
    Backup camera, Ease of use

    Rated 5 out of 5 stars

    Modernized my truck

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This radio install made me love my truck again. Installed a backup camera that was plug and play. Super easy install.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay, Ease of use

    Rated 5 out of 5 stars

    Great Investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new radio I had installed by Best Buy. I love the car play function makes everything so much easier with maps and utilizing mirroring from phone to display on the dash. The price was excellent. Looks good, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Apple carplay

    Rated 5 out of 5 stars

    great radio, bad install experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Radio is great, install was mostly great. Love the Android auto, made my old truck feel much more modern. They sent a message a few days before my install that the radio was unavailable. I drove to the store as it was listed in stock and they assured me they'd have it by install day. When I got there on install I had to wait around for half an hour while they tracked one down. Finally they called someone else who ordered the same unit and asked if they could install theirs in my truck and offered them a 10% back. Would have been nice if I could be compensated since I was the one running back and forth across town for their dumbness. Installer ran a few hours behind and he didn't connect my headlight cable so the unit was blindingly bright at night. I took it apart myself and made that connection.

    I would recommend this to a friend
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