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    • Brand Response

      SonyListens 

      September 2, 2016

      Hello cid31! We appreciate taking the time to share your feedback with us regarding this model, we will make sure to pass this information to the proper department for future reference to improve our products. Thank you ~Jeannette sony_US

    • Brand Response

      SonyListens 

      October 6, 2016

      Hello Eddie! We apologize for the inconvenience you have gone through and would like to suggest trying the steps available through the following link to improve the network connectivity of this unit: https://us.en.kb.sony.com/app/answers/detail/a_id/34310 ~Jeannette sony_US