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Customer Ratings & Reviews

Your price for this item is $313.75
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The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1321 reviews

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Rating by feature

  • Value

    Rating 2.2 out of 5 stars

  • Quality

    Rating 2.1 out of 5 stars

  • Ease of Use

    Rating 3.0 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers praise the 65" Class LED 4K Ultra HD TV's picture quality, ease of use, and smart TV features. Many also appreciate the price and the TV's relatively light weight, making it easy to handle and mount. However, some users have reported issues with the remote control's functionality and the reliability of the television itself. A few also mentioned concerns about the operating system and sound volume.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 1,321 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for about a month. Really good picture. Use it to watch Netflex, or TV program over the open air, all great picture qualities. The upscale feature is great. Bought a sound bar to go with it to improve the sound.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV works well. It has a super clear picture, and is definitely a step up from my 12 year old plasma that I have loved so much. I love the built in software that allows me to directly stream Netflix, and amazon video. I no longer have to use a separate box. I was at first worried about the light bleeding problems that Sony has had in the past, but my understanding is that, that is on the ultra thin models, and not on this TV. We have had it a little over a month, and we have seen no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Gorgeous

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though the SAs tried to talk us into buying the more expensive models, we didn't think that the extra money was worth it for the more expensive models. After unboxing this baby, we were right, it is gorgeous in every way and we don't even notice that it's the "entry model".

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a nice 4K tv if you have a small budget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like I said in my summary, I think this is a very nice 4K TV for those not wanting to spend too much money to get into 4K tv's and don't care about 3D. The picture is very nice, the tv itself looks really sharp and has nice style. I mounted mine to the wall and it looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Really happy with this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first started to look at new TV's, I was only looking at Samsung based on past prior experiences. A friend said I had better look at Sony and I am so glad I did. The colors on this TV are really detailed and the picture is excellent. Signed, A very happy new Sony customer

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has done it again, great picture and color. One thing wrong, the stand is not that great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love of my life!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reluctantly had to buy a new TV when my dream 72" TV made by Sharp sputtered and died after a year of owning it! Luckily it was the one and only time I ever bought insurance for a purchase, so I gladly used it! This TV is awesome, seriously the love of my life and worth every dollar! The included apps are decent, the navigation is simple, and of course the remote has a handy Netflix button right in the middle. I was really happy to get 4 HDMI ports, easy audio connection for surround sound, and a VGA connector too which can be rare to find. The picture quality is phenomenal. It has a mode that digitally upcycles lower res video, that surprisingly makes a difference. The viewing angle is also great, important to us in a house with a bunch of kids vying for couch space. Definitely recommend. It's been going strong for over a year!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    awesome TV cell phone compatible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture and sound are great my favorite thing is everything that I rent or buy on my phone I can also watch on my TV. I can search YouTube videos on my phone and play them on my TV and my son can't even play his favorite movies straight from his tablet

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    TV With Nice, Balanced Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crisp color without looking over the top fake like some we've seen. Good size for a medium sized room. Considering a sound bar since the sound comes out the back of the TV & my husband has hearing aids. He doesn't find it to be as clear as our other TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a Sony fan when it comes to TVs. This did not disappoint! It is extremely clear and colorful and I love the size. Definitely would recommend and I got it on sale which was even better!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I am pleased with my purchase.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture - Excellent in HD and amazing in 4K Sound - Could be better. EQ is a good idea but a bit weak. Smart TV - Works well with Android OS Stand - Simple but pleasing. I like the ON light when powered on. It is a soft white light underneath the center of the TV. Remote control - Sufficient. Inputs - plenty of inputs for my 2 game systems, satellite and computer. All in all I am very pleased with the set. When watching movies I use a surround sound system instead of the internal speakers. So my one gripe would be the sound quality of the speakers.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Not sure I like the Android Operating System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has more options than SEN, and it is 4K, but really needs more 4K options as well as a 4K Blu Ray player. Picture is good, no light bleeding, nice television, but on reflection I would have waited for the price to come down and 4K to come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing the quality of the 4k picture with other models and brands, this was the clear choice for us. Picture is extremely sharp, even on old black & white shows. The base is really what attracted us to this brand initially so we didn't have to buy a new TV stand. The only thing not quality about ANY flat screen is the sound quality, as the sound comes from the bottom of the screen. Sony sells another model which has speakers on the side of the screen, but it was outside our price range. This model is well worth the extra money of other brands!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased a Sony TV and has great picture!! Excellent for watching football and all other sports

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Pleased with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, all Sony components worked fine with TV. Screen is great, internet access is easy as is bluetooth setup.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV and it's capabilities. Always had a Sony TV and was going with a Sony again when I decided to upgrade to this 4K TV. The clarity is fantastic. I hope it last as long as my last Sony TV that was 13 years old and still working.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture and Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new TV that we bought from Best Buy. The picture is crystal clear and it comes with many features and apps. No Complaints thus far and we have had it now for about a month. We bought a sound bar with it and the sound is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good motion clarity, not the best picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I needed to give this a try. I am a big sports fan and I also enjoy watching some Netflix shows. On the sports side I found this TV to perform great! Picture was smooth and there was no motion blur at all. When it came to Netflix, the 4K content was so so and the picture just couldn't get to where it gave me the wow factor. I understand that this may not be the case for other sizes as the 65" version uses a different LCD display as the others. Viewing angle is a little better but color is compromised. I ended up taking this back and switching it out for the Samsung 65JU7100 and it was exactly what I was looking for. It definitely gave me the wow factor.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Makes a world of difference!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible improvement in sound performance. Amazing bass from a lightweight sub woofer. The speakers paired instantly and there is no static; something I've experienced with other sound bars. After listening with this system, then turning it off and listening with just the TV speakers, I realize what an incredible upgrade this product delivers. On the negative side, I would have liked the display on the sound bar to be a little more descriptive with the voice options so I wouldn't have to refer to the manual. That's rather annoying. Also, while it pairs to Pandora on my phone, the sound isn't great for music. I only bring this up because dual use was one of the selling points of this item. As a budget Sony sound bar used with a Sony TV it truly enhances the viewing experience. Just be sure to keep the manual handy!

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv, I wish the volume was higher. I have to raise the volume pretty high to be heard in my very open living room. Planning on getting a sound bar to help with the volume.

    I would recommend this to a friend