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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,661 reviews
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Good tv for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great picture! Love that all the apps I use is on the smart tv!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome picture, sports looks great, wonderful color and contrast, and easy to hide cables.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it all. Brandon & Michael are excellent techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really appreciate the patience that Brandon and Michael have in explaining everything to me. I called Brandon many times and he always takes my call and is very patient with me!! Brandon Even stops by my house to go over issues and troubleshoot. Could not ask for more professional and excellent technical back up! I enjoy the TV and sound bar and appreciate the help I got inside the store & after my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this TV! Not only is the picture sharp but the TV itself looks great on the wall.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Glad I Paid Extra for Sony

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Sony TV fan (and buyer) for many years and I almost decided to try an equivalent LG. But after watching this Sony for over a month, I am really glad I bought it despite the price. You will often hear you pay a premium for brands like Sony but equally you often hear you get what you paid - I am really happy with this TV and have already recommended it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has great picture and is very sleek, the geek squad done a wonderful job setting it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sharp picture, sound not to good, easy controls, great viewing angel

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Unbelievable picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of features. Excellent picture. Incredibly bright. I really like the realistic color.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    This tv is definitely a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Sony fan for a long time but normally went with Samsung for the price difference. This tv on the other hand out performs the Samsung 9500 series everyday of the week. The Sony has a more neutral color vs a more red and blue on Samsung. The only reason I'm giving it a 4 star is because of the external brick power supply and it's not quite as detailed as an oled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions were difficult for experienced person. Had to call sony in order to get the tv working to the cable box. We love the tv and external soundbar.

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 4 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice feature set, good colors, nice 4K, good price, but not for gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This T.V. is amazing. Outstanding picture, would highly recommend this Television to anyone looking for a great picture. Also highly recommend the Geek squad who came and installed the sound bar, built the BDI cabinet and set up the sound bar with the T.V. and subwoofer. Very pleased with the Best Buy Magnolia department at the Gaithersburg location. Use the Geek Squad, you won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Excellant T.V.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was very easy to set up, and dial in for room conditions. Picture quality is great

    I would recommend this to a friend
  • Pros mentioned:
    4k, Picture quality

    Rated 5 out of 5 stars

    great tv, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been one of the best purchases I've made in years. I love my 65 inch 4k tv.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good 4K HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have been impressed with the picture quality. After comparing to OLED picture, the blacks on the Sony are almost there and definitely not worth the extra 2K for OLED, especially with the problems with clarity on motion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Amazing TV for the Money (Soundbar not Included)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a bit of a cinemaphile, the picture quality of a TV is the utmost important feature for me. And, being that this was my first 4K purchase, I sat on the decision on which model to buy for quite some time. But, finally, the prices began to drop, and I found the right TV at the right price. The Picture: Aside from getting an LG OLED, the Sony XBR-930D is the closest you can get their black contrasts. This heightens the color and shadow depths of your picture, and gave me a 4K experience that I've been wanting for the past 3 years. The motion flow of the set is amazing, and you don't lose pixelation between the frames. This action on your screen a smooth finish that can only met rivaled by the movie screen. And, although I haven't had the chance to check out the 3D feature on the set, I have read many reviews about its "ghosting" image. Once I get my 3D glasses, I'll update my review. The Sound: Back mounted speakers leaves for little sound. I at first figured that this wouldn't be an issue in the small space that I have the set in, but I was wrong. So, I purchased Sony's 390 2.1 soundbar to alleviate that issue. Now, I don't have much to complain about. The Pros: Great picture, Android OS, sleek Design, and Price. The Cons: Poor sound, and a questionable 3D feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi THATtvGuy, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Very sharp picture.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we a very happy with this purchase. Not only is the color perfect, but the remote is able to control the tv, cable box and receiver. The only thing I don't like is the TV guide that it substitutes for the cable guide. We still use the cable guide for things we DVR, etc. But the TV remote does control the channel, pause, fast forward, etc. We are still exploring everything the TV offers us.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV with good picture quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great picture poor sound, beautiful design. A lot of imputs and outputs.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome tv, color is great and it is perfect for watching tv or playing video games

    I would recommend this to a friend
  • Pros mentioned:
    Color, Picture quality

    Rated 5 out of 5 stars

    Easy set up, great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv looks great. The blacks are deep, and the refresh rate is awesome. No trails.

    I would recommend this to a friend
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