Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $989.99
Clearance
The comparable value price is $2,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,661 reviews
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good for movies

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is awesome for movies(HD). For regular Dish TV it is ok. could be just the SAT. provider. Difficult to setup the settings and connect Bluray, SAT. Box, Netflix, Surround sound and internet.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello janko77, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. -Oscar. sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great UHD TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After much research this was the TV that we selected, purchase it on sale at a very competitive price. Great picture Some difficulty finding dak that functioned well between the TV and my analog receiver.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Wonderful TV -

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great television. Beautiful picture quality. Sometimes the online apps don't work quite perfectly requiring the reboot of the tv. Otherwise, I'm very happy with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought about switching from Sony to another manufacturer for this purchase , but we're glad we stayed with Sony. Vivid colors , dark blacks and easy set up make this a quality TV.

    I would recommend this to a friend
  • Cons mentioned:
    Software

    Rated 4 out of 5 stars

    Decent TV but needs software work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is good. but software was not as good as similar samsung or LG. Wifi is iffy sometimes and for a BRAVIA it should not have similar issues.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    Awesome tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have rated this a 5 star if android ran a little smoother. Still not sure why Sony has not mastered the remote control yet, not very responsive and no sleep timer on the keypad

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CPDET, Thank you very much for taking the time in writing us your honest review regarding the device. Suggestions are very much welcome for further improvements of our products and we are more than happy to take a look on this matter. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always reliable..got great price on sale..fantastic picture..also Best Buy sale person was very knowledgeable about TVS, DVD player etc. & what I needed to buy to hookup everything I bought.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast google interface... can watch Netflix, amazon, and kodi without the need of a separate app box like roku. HD and 4K content look beautiful on this tv. The best tv I have ever bought. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We spent considerable time researching online and viewing at the stores. This was the best of the 4ks. Now that it is installed at home, we are completely satisfied and would highly recommend this TV.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV, more than worth the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Skeptical with any large purchase, this TV has the clearest picture, accommodates all my gaming, sound bar, and other add ons easily. Easy set up-it's like watching a movie at the movie theater:)!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well pleased

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Debated on size & brand, but well pleased so far with choosing this Sony. The lifelike picture is spoiling us from watching anything else of less quality. Much better than our 2 year old Vizio 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a loyal Sony customer but I looked at all when brands while shopping for this TV. I came back to Sony because the picture quality and features are excellent. Great for sports and movies!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    HDMI Problems

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since the first day we unboxed this TV we had problems with the HDMI connection, the TV would lose the connection and we'd have to do a hard reboot every morning. Currently the HDMI card has been replaced. Also, not enough room between HDMI slots on the back to plug in 3 standard size HDMI cords AND the Chromecast HDMI. Picture and sound are good, but in retrospect, I wish we had selected a more inexpensive TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ANF2,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    A+ Picture, C- Functionality, & F- Dependability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture, average functionality, horrid remote (don't try using w/o looking), and LCD started malfunctioning after 15 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Had a few bad apples

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take the tv off the wall twice to exchange for another set. Once you get a good one, the picture is amazing. Only thing better is the LG oled, but this is half the price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great smart tv, image is top quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, looks impressive with the glass front. Easy to mount, with the flush mount system that sony sells. Looks like a painting. Lastly, the images are crystal clear, great tv for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best TV I have ever purchased. The picture is astounding. The only drawback is the installation manual is not very easy to follow as with all Sony products and I have owned many.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 Class 4K Ultra HD

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to install and get the same picture resolution and clarity as in Best Buy. Usually the resolution is not as clear as in the store, but I am more than impress with this television.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my new Sony 4K tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a Great tv! I feel like I'm at the theatre Picture is clear, sharp & perfect! The only trouble I have experienced is all I want to do now is watch movies Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    SONY 65 IN 4K TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT - THE SONY product lives up to it's name - the picture quality is very REAL and not so 'sharp' as to be 'fake', and it';s features readily compatible with our SONOS and other systems.

    I would recommend this to a friend