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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 1,661 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been very pleased with the picture quality of our new Sony TV. Also, although high tech, it is very easy to operate which is great for seniors like us.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi gaga43,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had tried two other brands and ended up getting the Sony 65# TV. It was more money but definitely worth it. Such a great picture. We are totally satisfied...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV!!! First time using a sound bar and it just puts the icing on the cake! Picture on TV is SOOOOO good! Just love watching it! Would buy the same one again.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lucas on 74th and Dodge was very helpful and knowledgeable. His insight and expertise with the TV's directly led to our decision to purchase this model/brand.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture quality. Colors are amazing. Wish it was a bit easier to navigate the interface. Didn't realize we would have to reboot it from time to time.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture, access to many apps and interfaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture, access to many apps and interfaces. Although the screen glass was streaked when it was unpackaged Best Buy immediately scheduled a replacement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sharp picture, easy remote, great online access to Netflix, Amazon Prime and others. Easy to hang with picture mount. Another great Sony TV at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome Picture Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new Sony is simply awesome, great picture and audio quality. What a difference the back-lit feature adds to picture sharpness. Great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this for the famiy for christmas. Love the picture and the ability to do you tube/netflix/etc all on the tv. Great buy and excellent customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV for living room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older projector lamp light Sony and replaced it with this one. Great picture quality and includes up to date technology. So far very happy with product

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    One of the best TV's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and especially great operating system. Make sure you get Geek squad as there are known clouding issues and light bleed risks

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful picture and well priced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many good things about it. Picture is great, hooking it up was great and so many more things to learn. Buying it from Best Buy is always my first choice.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The tv is perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love ❤️ it! Can't believe the quality of the picture and the sound bar. Worth every penny we paid for it and the installation crew did an outstanding job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a choice between the LG OLED and the Sony 930XD. This is our 3rd XBR Sony TV. Set-up was easy. Picture is fantastic! Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is superb. The prime reason I purchased this TV. The dragons on "Games of Thrones" look spectacular. Set up was easy. Shop for price.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    EXCELLENT SONY TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SONY's 930D delivers quality in every aspect desired! Image, colors, sharpness, smart TV... everything! Glad to see SONY continues to lead the industry!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    many, many, excellent features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is incredible Tv and still finding all of the features it has; but,the obvious ones are the picture and sound effects.....can't wait for the playoffs

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture, disappointing sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a great picture, however the sound was very disappointing. If you don't mind buying a sound bar then would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LDF1, Thank you very much for taking the time in writing us your honest review regarding the device. Suggestions are very much welcome for further improvements of our products and we are more than happy to take a look on this matter. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    True cinema

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony’s picture quality for cinema is second to none hands down and this model is no exception.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased tv 2 months ago. No problems excellent colors Sound not bad Happy with purchase was on sale! Best Buy employees were knowledgeable no hassles

    I would recommend this to a friend