Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 1,661 reviews
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great TV and buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is great. Color is fantastic. It is a good tv for the price. The remote could be better but it is growing on me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi sonyguy, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. Thank you for choosing SONY! ~Ralph sony_US

  • Pros mentioned:
    4k

    Rated 4 out of 5 stars

    Great Purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But was not aware that in order to to get a 4K reception the cable company have to offer the 4K services

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great television!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this TV in my livingroom for a month now. The picture is incredible! Very clear and the color is very bright.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great picture, annoying menu system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, first and foremost, this TV has great picture quality, which is what you really want from your TV. I find the menu system to be really slow and annoying though. I have to mash the remote buttons to get the input to change and you have to cycle through the inputs one by one. I use other devices for streaming, so I've never used the TV for apps. So, if all you are looking for is a TV with great picture quality, this is a solid option.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Excellent picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. My wife was concerned with the motion quality on a larger screen. Sony did it right.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Crisp, clean picture with natural colors, built in apps work great and voice search capability on the remote.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The picture is magnificent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was concerned that I wouldn't get the same caliber of picture as the store, but this beautiful picture is addictive.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic picture with a great software that is easy to navigate. easy to adjust to with very simple modifications.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Hard to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a hard time setting up this TV. We were told we have excellent color but that was the store model

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing 4K HDR

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV to enjoy 4K HDR movies and boy is this a beast!! XBox One S plays magic on this screen. Amazing TV!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television has an awesome picture! Watched Moana with the grandkids and the animation details were wonderful!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally recommend this tv the pictures look very vivid. Best Buy install it above my fireplace and it looks amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Good TV with a couple issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV specifically because of the 3D capabilities. The picture quality is great but the 3D function has massive crosstalk issues, where the stuff out of focus in 3D mode will have double images. There are also some clouding issues in dark scenes. There's supposed to be a system update soon that I hope will fix the crosstalk issues, but we will see.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch t.v

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a new t.v, and this one had excellent picture quality, and all the features I wanted. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    GREAT TELEVISION!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 years later and STILL a GREAT PICTURE! Love this television!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    We love this TV. It has a great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. We are very happy with the picture and the sound. We received the best service at our Beavercreek Store.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deasue,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is definitely a very good tv with several features and great picture. Got it on sale which definitely helped.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Outstanding picture and functionality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pic. Much better than the 850, in color rendition, motion flow, and color levels. Worth the price difference.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best 4K tv for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you absolutely, positively. Have to have the best picture for 2k or less, this is it, accept no substitutes.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks like everything is happening right in front of you. Amazing picture! Amazing how far technology has come.

    I would recommend this to a friend