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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,661 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV looks amazing!!!! Glad we did our homework and purchased this one. We love Sony and this has great picture.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Sony- Fantastic picture glad I spent the extra for this tv-started w/cheaper vizio which I returned.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Great screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color, very bright, rich blacks and contrast. Apps are easy to navigate and Netflix looks fantastic in 4K.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great T.V for the mancave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    T.V looks better than I expected I have not experienced the 4K yet but standard H.D. looks great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It offers everything that I wanted. True to size. Amazing quality. Beautiful picture with lots of features.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is Awesome.my family all love it. Sony always lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is awesome! Clear crisp picture. No distortion when sitting anywhere in the room. Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Nice 65in Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, Good colors and black - Speakers are not that good (need a separate sound system.)

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WacoJohn, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. We will pass this to the proper department. ~Ralph sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say there’s anything I don’t like about it it’s such an amazing tv

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. SONY did it again. Colors are brilliant especially when stations and movies are broadcast in HD.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good. Tv has come along way. No more easy turn on and turn off. I have to catch up with technology

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This is a great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing negative to say about this item. Picture is clear and beautiful, not to mention the screen is huge.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is amazing on this model tv. We chose the 65 inch and were very please. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great picture in both 1080 and HDR settings. Vivid with a fast refresh rate.

    I would recommend this to a friend
  • Cons mentioned:
    Motion blur

    Rated 3 out of 5 stars

    Motion Blur & Light ghosting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have hoped for no motion blur or ghosting in this price group. {Magnolia) My last HD Sony was 40" and was thirteen years old and rated 120Hz and did not have a false rating which is prevalent today on a lot of brands. I have an appointment w/Geek squad to calibrate the TV in early January if it does not clear up , it will be returned.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Overall great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has great colors and picture quality. The features are outstanding and the and 4K ultra HD is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    As advertised. Great picture, easy to use web.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, Netflix works effortlessly, occasionally lose Internet signal but that may be our router.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV great picture...seems like your right there.. The installers were excellent, clean and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality on this television is great. I love all the features available and am glad I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony 65" Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Use the internet all the time on it and it is easy to access and use. The only problem we had with it is that because we had bought it Open Box and somebody had already logged onto Netflix with it, we couldn't use Netflix. It was still trying to connect to their account even though we deleted it off the tv. Best Buy knows of this problem and said that the TV shouldn't have been put out to sell again. They made it all good with a new Tv.

    I would recommend this to a friend