Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,661 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best tv I ever bought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this tv is awesome the picture is super clear and with the sound bar it goes to another level

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound and picture quality are excellent. The size is perfect as well. A great choice for me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi buddy,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Got a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pictures is very good but the sound could be improved. 3d is virtually non existent

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Only thing better is a larger size screen. Do need sound system with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Giving 4 star just for missing Bluetooth profiles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is really good tv, I had Samsung before and was planning to replace it with another Samsung though I picked Sony due to being android tv and I am really happy with this tv. Only issue are Speakers. For some channel or app, it's not load enough so I wanted to use Bose speakers but it's Bluetooth only supports very few Bluetooth profiles and it does not include the one Bose uses.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    EXCELLENT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV set is magnificent. The video is superb even without the 4K equipment to play the movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great display with excellent dark contrast

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, what a great TV! We selected this Sony over other lower cost units due to the contrast levels with really good black levels. Minimal frame and thin profile keeps it looking good on the wall. The TV did need some firmware and O/S updates which took some time during initial power-up and config, however the performance and streaming capability is excellent. Seriously questioning cable with the 4k streams available.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is really good. Definitely needs a sound bar which I bought. A solid HDR option.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. Plenty of apps built in. Google interface works with cable box.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the picture is great. The size is bigger than we need, but awesome

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good so far image quality is good but get disconected from wifi from time to time

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    beautiful TV Picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the smart TVis very easy to use. Netflix is very popular and now it is so eazy. just turn it on

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first 4K tv so far and Sony once again is the best of the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new Sony replaces a 50 inch Panasonic Plasma TV purchased 11 years ago from Magnolia at Best Buy. This Sony is like "day and night" compared to the Panasonic. Great colors, easy to use, and connects to our Cox cable system to get Amazon Prime and other streaming channels. Good sale pricing from Best Buy and overall a great experience.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Perfect for our family

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great television. It replaces one we got about 7 years ago. The picture is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV. Superior picture.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture. With sound bar the whole experience is great. Included apps are terrific.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best buy I could find

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought an open box, excellent value under 1k. Fantastic 4k TV, more than anyone could want.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great 4K HDTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing picture quality.3D works great. Good size that fit on flat slim wall mount with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great television

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful picture but the speakers don't compare to the picture. Sony needs to work on this.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, l like my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the picture is as good as it was in the store.

    I would recommend this to a friend