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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,661 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great colors. Brightxolors are very bright and darks are very dark.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The television has worked as expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The television has worked as expected, however, I have had problems with the installation. First, we lost the picture - that was supposedly due to the fact that there were software updates that were missing. Once that was corrected, it worked great. Now, we have lost audio to the system and have been unable to get it back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grumpy,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto the proper department. Thank you for choosing Sony.
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    awesome television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the set is working to my satisfaction and so far have not experinced any problems.I cant believe the quality of the picture as it seems to jump out at you.The color and the picsalls of the set is simply outstanding and any one purchasing this unit will be greatly satisfied.Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent picture very good quality it is what you expect from SONY

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Speedracer, I'm glad to hear that this unit meet your expectations. Thanks for your feedback! Dave sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything we wanted in our upgrade. great depth, great overall tv

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this 4k tv! Tv shows and movies that U stream are awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. No issues. Great picture. Built in wifi. Great picture.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great TV..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, state of the art. Will last for years into the future.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great for games

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony has great detail ! Great for sports watching and movies.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great TV and affordable. Sony quality and technical advancement.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a 4K TV best at showroom, love it! Well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Best 4K TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a Sony 4K TV. Of course it's amazing! DUH. Proud of my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear picture, enjoyable to watch we really like it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    just Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Non 4K content is average at best. Not as good picture quality than on my older HD TV. 4K content is OK, but not that much better than HD content on old HD TV. But, on this TV, 4K is outstanding to non 4K on this TV. Bottom line... probably not worth the money.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don't Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my Sony Xbr930xd after the best buy sales guy convinced me it was a better TV than the Samsung of a similar price. I should have listened to my gut and bought the Samsung. The Sony has stopped working after less than 4 months of use. Sony is now sending a repair tech to fix the TV. I still have my previous Samsung and have had no issues in 7 years. The Sony also constantly restarts for no reason. the only positive is the picture is great when it is working

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Dude, We are sorry to hear this. Hopefully, the issue of the TV will be fixed by the technician. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We will forward your information to the proper department. Thank you for your feedback.-Vincent sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV worth every penny! I would recommend it in a heartbeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Forget IMAX Theaters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Placed this in our family room got the 65 inch! WOW never have I had an experience watching TV like this. Crystal clear picture hooked up Samsung soundbar with woofer, my TV viewing experience has changed, Love watching 4K shows from Amazon and Netflix. Geeksquad installed it hiding all wires, setting up soundbar and remote. Best purchase ever!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the extra few hundred bucks to upgrade to this model

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I really like this tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has a very good quality picture. I was really impressed.

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    Sony 930D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 930D a excellent choice that handles 3D and 4K well.

    I would recommend this to a friend