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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,661 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv has a great picture and a lot of extras!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Premium build...Decent Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After eye balling it inside of my local bestbuy I decided to either go with the 930D or one of Samsung's new KS series 4k tvs. I flipped a coin and went Sony seeing as how they swayed my vote with their "from the lens to the screen" campaign. We're I believe Sony shines is their processing and build quality. But for the money... $2900...I'm not so thrilled. HDR (hdr10 no dolby vision included) looked as awesome as its supposed to. My main gripe was the blooming that comes along with these edge lit tv's...as visual drugged it irks my nerves, but for average Joe shmoe it should be a great TV. I would probably still recommend the Samsung KS series line of tvs if not for the sheer brightness than the better os. Really didn't like android tv, it's just so annoying random...play with the tv before you buy and you'll understand.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Picture is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Colors are vibrant and love how thin the screen is

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, great appkications. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clear, nice picure with nice settings for video...

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Super Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love are new TV picture quality is awesome!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture and motion for movies and gaming

    I would recommend this to a friend
  • Pros mentioned:
    4k

    Rated 5 out of 5 stars

    The best Sony TV EVER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall one of the greatest TVs EVER BUILT 10 STARS.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    excellent tv, beats my old tv's picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This picture is amazing and the clarity is superb.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Should be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the Android OS you can access many apps from the play store and play games and get additional streaming options. The Sync is neat to control the A/V system without too much effort but it is a bit tricky to set up. If you use White subtitles it washes out the image behind it.

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Remote control

    Rated 5 out of 5 stars

    Stunning design and picture, but no 3D glasses

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After going through 3 other televisions, I can honestly say the 65x930d is the best tv I have ever seen. The design is perfect in every way from the seamless bezel to the cable management in the rear. The new grid backlight technology is by far the best I have seen allowing it to be the brightest TV on the market. This really helps when using active 3D. I had the new LG UH7700 and the display quality doesn't even come close to this Sony. Pros: Superior colors, brightness, and black levels Cable management hides all wires Faster processor loads Android TV better Simple and sturdy stand Cons: Does NOT come with 3D glasses :( Remote is plain. Definitely not as cool as the LG magic remote. This is the best 65" TV you can buy at the moment.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent picture quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad we decided to upgrade to this TV very satisif

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It has a mind of its own

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still deciding about this one. Love the picture quality. But the TV has a mind of its own. It turns on all during the day and night all by itself. And who has time to call the Geek Squad? Hopefully we can get it cleared up soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony 65 /2160p

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great graphics, 1st tv in about 12 years. Technology is out of this world. No issues yet, online reviews give a thumb down on some of the preset applications so if you really use, look into reviews. Other than that, pricey but hands down quality all around. Sony, the best as always.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a smart TV it takes more skill to set up. The online help is virtually useless and the prompts for various settings not very intuitive. Finally have it the way I want but not without long calls/chats with customer care.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Grayfox, We're sorry to hear about what happened. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph sony_US

  • Rated 4 out of 5 stars

    Overall, seems good! But....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I like the tv. The but part is that at times when we adjust the volume, the screen appears to buffer and/or stutter. This only happens when using apps, not when using cable. The tv remote, seems to program ok, but doesn't control the cable box on/off function after that....

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Justin, thank you for your message. SONY takes into consideration all good or bad feedback to improve the performance and quality of our products. However, for any issue related the functionality of the unit performing a factory reset is recommended. Steps are available in the following link: https://us.en.kb.sony.com/app/answers/detail/a_id/75705. Oscar. sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if it's worth the money! I get a bit of glare in the daytime. Also I get a bit of ghosting in dark scenes in the corners. Speakers are atrocious. Probably the worst I've ever heard. Picture looks great sometimes.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rmj10301976, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. You can refer to the link below for some adjustments that could improve picture quality:
      https://us.en.kb.sony.com/app/answers/detail/a_id/41819/p/61659,95543,96010,96063/c/65,66/kw/cloudy%20
      ~Ralph sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my TV. I am happy with the 3D for a home TV and have not experienced the problems of other reviews. Bought the Sony sound bar and am also happy with it. Expensive but worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi. Ralph, I'm so glad to hear that this unit meet your expectations. Thank you for choosing Sony. Dave sony_US

  • Rated 5 out of 5 stars

    This is a very nice big resolution TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, so far, so good. I dropped cable and went with over the air reception which turned out to be even better than cable. So while I was on a roll I decided to god ahead with a complete upgrade and bought the Sony. It's the best I've ever had in my house. Built-in Netflix and YouTube is handy also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent and what I needed. I do want to give extra credit to the salesperson who helped me choose this product. He was extremely knowledgeable, easy to talk to, and gave me exactly the direction I needed to make my choice. Kudos to him, and please look him up and give him my comments!

    I would recommend this to a friend