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45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 10 am
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Customer Ratings & Reviews

Your price for this item is $989.99
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The comparable value price is $2,199.99

Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,661 reviews
  • Rated 3 out of 5 stars

    Difficult to set up, drops link with Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very pleasant tv to look at. The documentation is awful, inadequate and poorly written. It appears that there is no way to surf the web. I purchased a Sony Sound Bar that was bundled with the TV for a discount of $200. On several occasions the link between the TV and sound bar has bee lost and the set up is difficult and time consuming. I am really disappointed and will return the tv . I will purchase a Samsung which has a far superior documentation.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had purchased the 850D version 65" and before delivery I upgraded to the 930D and the difference is remarkable. Well worth the extra investment in a World=Class TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had first purchased a Vizio with smart cast but ended up returning it and getting this tv. The only I don't like is that it loses internet connection sometimes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this along with fully articulated wall mount and Geek Squad did the install. It was a great job and greatly enhanced the experience of getting the new TV

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great TV except for 3D crosstalk on 65" model

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original rating for this TV (65" model) was a 5, as I hadn't tested the 3D support at the time. If you don't care about the 3D support, then I still rate this a 5, if you care about the 3D support, then I rate this TV a 1 (hence the 3 average). I've tested various movies, and the crosstalk for 3D is simply unacceptable, making most 3D movies unwatchable. Other owners of the 65" model are reporting the same poor 3D performance (55" may not have the 3D issues).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi WhateverEd,
      We always appreciate customers who take the time to give us their feedback. I’ll pass what you've said onto proper department. Thank you.
      >Joffrey

  • Rated 4 out of 5 stars

    Great TV. Would have been better if

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Would have been better if the sales guy told me that there weren't a lot of channels that supported 4K. Overall satisfied with the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharpest picture quality ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned over 5 Sony TV's over the years, the picture quality of this Back-lit system is simply awesome, you can see every detail with exceptional quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    absolutely wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jean luc( bee caves texas store) helped me pick out a television based on my needs and wants. it is just perfect. i waited until he was in the store to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful picture with colors that pop. Very pleased with the purchase looking forward to watching Planet Earth 2 when it releases on 4K blue ray on March 28

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Spokes99,
      Good to know that you are happy with your purchase!
      Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 4 out of 5 stars

    difficult setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    first tv was a dud had too return. tv setup is slow and menus are poor compared to other newer tvs

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dave, it is unfortunate that the unit had to be returned. Sony takes into consideration all feedback to improve the performance and quality of our products. We appreciate your time sharing this feedback. Thanks! ~Erin sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best TV I have ever owned! The Best Buy Tech Guy set it up perfectly and showed me how to work it! I am Thrilled! They even hauled away my old tv.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Sony tv I've had it for a year now and everything was great. I came home from work today to find the tv with now power!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv pic was lovely just could get over the big block power cord and the design was way too thin for my taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV clear smooth picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for the main living room area and it does the job well. Clear crisp picture. Definitely need a sound bar for good sound

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this new tv after a 17 year old Sony tv finally broke. Picture quaility on this 4K high def tv is beautiful! Very pleased with this purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before purchasing this TV I did a lot of searching. But this TV hands down had the best value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    deep color and good refresh rate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this tv openbox with the best buy credit card. well worth the 2500$ spent including warranty. If I had the cash and had to pay full price i would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upsold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    went into store to purchase a TV I had researched and your CSR upsold me due to his enthusiasm. Great Job.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Nice tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just as good or better than the Samsung unks 9000 series and several hundred dollars cheaper.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great 4K video, poor sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 4K video, poor sound. Would have expected a better audio, and audio control. Plan on buying a sound bar for everyday viewing.

    I would recommend this to a friend
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