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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,661 reviews
  • Rated 5 out of 5 stars

    Color is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv shows dark scenes clearly and has amazing clarity over all. Easily connects to other Sony products. Great value in my opinion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased Sony 65 inch Ulstra HD TV and the clarity is awesome. It is unbelievable! We love it. Sony is my one and only TV from now on!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better 3D, Better HD Upscaling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flawless pictures. Very easy to set up. Watching movies online is easy. Neflix is just a button away. Love the voice command and search.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KC85225,
      We're really glad to hear that you're having a good time with your TV! Thank you for choosing Sony!
      >Joffrey sony_US

  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a plasma which gave out. This tv has surpassed my expectations and I would buy it all over again. Great picture great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great UHD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The complete experience of buying the TV in the store all the way through to delivery set up and viewing could not be better. Great TV

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was between this TV and LG oled , went with Sony . pros- ease of use and google. cons- not all viewing angles are good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. 4K is great. Perfect size for my home media room. Great smart TV features. Great Geek squad assurance in installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luv it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the TV for the living room and partnered it with a killer 4k sound system, so far so good the quality and images are very nice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony TV 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best TV so far great screen...would be 5 stars but for so many android updates that shut it down for an hour

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome oven. Great performance and a great looking stove. I would recommend this to anyone who is looking to buy a stove.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony UHD 65"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of three candidates, my wife chose the Sony over comparable Samsung and LG models. I got my UHD. Worked out for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Dead @ 4 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, great picture, design, interface. Now if it would only turn on! This is the first Sony I have bought with the external power block. I've bought a LOT of tv's. Samsung, Sony, LG only. TV won't turn on with remote or tv button. Called Sony support. Very nice, helpful. Scheduled someone to come out to repair it. They said it would only be a couple days. They ordered the parts. Still don't know how they decided what parts to order. So, hopefully this repair place they contracted is competent and doesn't send out some quarter wit. To be continued.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Ihaveeyes, We apologize for any inconvenience. We appreciate your time sharing your feedback. In case you need further assistance, you may contact us at [email protected] and include all
      information such as model/serial no, address, phone and your Event ID number. We will review the case. Regards, Vincent sony_US

  • Rated 5 out of 5 stars

    great Sony Smart TV !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with the salesman and managers at Best Buy, the Sony Smart TV 4K Ultra HDTV is the best of its class!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv would be better if my cable provider streamed the 4K then I could enjoy the 4K my tv is capable of.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV! Sony is the best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65" TV has a sharp image. The screen size makes you feel like you're in a movie theater. I highly recommend this TV.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Picture quality decent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality isn't as sharp as I would have hoped, probably should've gone Samsung. Adjustments only got me so far.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased and a great product so far, but need a kid to teach me how to use all of the SMART features. LOL,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service ...Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my 65" TV and wall mount. They were very professional. I have no complaints about the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second Time Around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my TV, however, the first one I bought was defective but there was no problem returning it for a new one

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi patsco,
      TWe can guarantee that your television is one of the most improved products of Sony. We appreciate the time you have taken to share your feedback with us. Thank you.-Jay sony_US

  • Rated 4 out of 5 stars

    Good but expensive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV and the android TV is a big improvement over past Sony app store. So far best feature is voice search.

    I would recommend this to a friend