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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,661 reviews
  • Rated 5 out of 5 stars

    Great HD TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and great definition! Plus, it's one of the very slim tv's I saw when shopping and comparing to the other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek, flawless, and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad had wallmount installed it. All features are functioning perfectly. I have not used the 3D functionality though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give it a 5 but sound could be better. Company needs to figure out how to upgrade speaker system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi notechy, Your feedback is highly appreciated, it will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph sony_US

  • Rated 5 out of 5 stars

    Excellent (and hopefully future-proof) TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As I haven't bought a new T.V. in several years I did the research, expected this Sony to perform well and so far it has...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this TV until it went out 11 months later. Just glad i always buy the bestbuy warranty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little disappointed with response time from consultant for installation. Does not answer e-mails timely

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Picture, True Color, Sleek TV. Very much comfortable to operate with new functionality of watching Netflix, etc.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony Bravia TV is the one I had always loved. Owning it is a great experience. The Delivary came late.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE THIS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought another model at Wal-Mart (Viseo) and hated it. Returned it and took a chance on this Sony and LOVE IT. Great buy!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    okay while it lasted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This television had a beautiful picture. Unfortunately it didn't last as long as I had hoped for the price. Perhaps electronics just aren't made like they once were. This television went dark and no longer works after three years:(

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Sony tv's. After buying this tv, the only complaint is that I should have bought a larger sizes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Powe Supply Issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having our TV for only a few days, the volume would randomly go up really loud and we'd have to go on and change it in the settings to fix the issue. After only 3 months, one day te TV would not turn on any longer and we had to wait 2 weeks to get it fixed. Luckily we bought the Geek Squad protection plan, however, this SHOULD NOT have happened so soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I moved into my new house I decided to purchase a new tv. I decided to go with this tv and I'm happy I went with it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rich blacks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is super slim the blacks are as close to oled as a none oled tv will get Sony processors are flawless

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't have it any other way. Best TV by far. I'm a long time fan of Sony XBR TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 4K t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally awesome tv and the sales help was incredible. Our sales rep seems to know everything and gave us great advice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    gorgeous and flawless picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    expectations exceeded on this product. ultra hd content - gorgeous and flawless, and lower resolution - still beautiful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great picture without OLED price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked carefully at OLED tv's from LG and balked at the high price. The Sony picture is excellent and for half the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 3D 4K HDR for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received this tv as an exchange for my defective 65" Sony 850B and it is definitely a great TV and worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv. Just wish there were more 4K channels out there. The 3D part is great, but you can't go smaller than 65in.

    I would recommend this to a friend