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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

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Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 1,661 reviews
  • Rated 5 out of 5 stars

    Great Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google TV app! My kids are amazed that I am talking to TV!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clarity is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Sony products and this television is awesome. Extremely thin!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Easy install by professionals, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with purchase. Great 4K & 3D quality. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased so far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, very pleased!! Installation crew were spot on, excellent...

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A Monitor. Not a Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is fantastic. But, if you have any interest in using this as a smart tv, don't waste the effort. The Android system is bugging and very slow. More importantly, the tv continuously drops the wifi signal and the picture and sound constantly stutter when you try to watch something on Netflix, Amazon, etc. This does not have anything to do with my wifi signal as I consistently get between 60 and 100 Mbps at the tv from the router. I have also reset the tv to factory default settings, as recommended by Sony, and retried. It still has the same problem. I had to resort to using an Amazon Fire and Apple tv, wirelessly, instead. Naturally, I researched the issue and found this to be a common problem. Very disappointing.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello MikeP! Thank you for bringing this issue to our attention, we would like to suggest trying the steps available through the following link to improve the network connectivity with your unit: https://us.en.kb.sony.com/app/answers/detail/a_id/34310 ~Jeannette sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I waited and did my research, I am very pleased with this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Good product. Does what it was suppose to do and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with the purchase of this model! Very good picture

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy will always be my go to place for home theater equipment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is absolutely amazing 65" almost like being in the theatre

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great TV that even my wife is impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything you could wish for and more and android tv is awesome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with the choice we made. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Purchase Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new Sony Tv. It is everything that I expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Product, price, & service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Sony TV!Would recommend to all my friendsand associates

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    SO far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great tv and picture, little quirkls here and there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV ,picture everything totally awesome,can't be more happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top shelf!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best of the best in my opinion you can't go wrong with sony!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart TV and Sound Bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great . Some learning curve though for older folks

    I would recommend this to a friend