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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1661 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are positive about the picture quality, color reproduction, and ease of use of this 65" 4K Ultra HD TV. Many appreciate the 4K capabilities and upscaling features, while some find the design sleek and modern. However, customers are negative about the remote control, citing issues with its functionality and lack of backlighting, and some have expressed concerns regarding the product's price and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 1,661 reviews
  • Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The resolution is breathtaking and the color balance is precise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Tv, can't wait to try out the 3D! I definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this 65 inch Sony what picture clarity and super sharp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv i would recomend best buy guys where very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent television with first rate technical back-up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV very clear

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this Sony TV works great with no issue's at all.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Started out to be 5 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was awesome for 2 months, then died one morning,a big hassle to get a replacement ,was out a TV for three weeks during football playoffs, not sure if I would recommend ,depends if the new one lasts

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scifirish, we regret that the TV failed to meet your expectations and we thank you for taking the time in writing us an honest feedback. I can assure you that your feedback will be brought to the attention of a relevant department for further improvements, especially with the after sales support. Once again, thank you for your input. Best regards, -Mark sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is really nice. It has been a adjustment but quality good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one thing i don't like is the illumination light at the bottom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love everything about this television!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup, great functionality, with an incredible picture!!!

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Big letdown

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased end of January. Took 2 1/2 weeks to get delivered. Died without warning 6 weeks later. Geek Squad out twice over 3 weeks, still not working. Multiple parts ordered, did not solve problem. Had to take time off work for initial delivery and then repairs. I'm done. t.v. being returned. If you buy this t.v., get the extra guarantee/Geek Squad service deal, it's worth it not to have to shell out additional money to deal with repairs when the t.v. fails.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tass, we are very sorry for your bad experience. Please contact us at socialsupport@am.sony.com and include all information such as model/serial no, address and phone number so that we can assist you. Thank you. ~Erin sony_US

  • Rated 5 out of 5 stars

    Been a great TV Beautiful Picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been happy with the tv so far. The 4K streaming has been good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing tv! Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get this tv, you will not be disappointed. Worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent color and contrast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent color and contrast. Have no complaints about product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV in HD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesman was very helpful. Size and clarity are outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product, with quality picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went with the reviews, pleases to say I Have no buyer remorse

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Product failed after 20 months of use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Until the product failed I was happy with my purchase. The TV will not power up. Changed batteries in remotes, unplugged and plugged in again after letting rest for over 5 hours. No, help. Used the TV power button also with no help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited and I'm glad I did its the best TV I've ever had!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repeat Sony customer. Will not purchase another brand of TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional TV for its 4K HDR UHD with 4 7.5 watt speakers

    I would recommend this to a friend