Customer Ratings & Reviews
- Model:
- XBR65A8H
- SKU:
- 6401203
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the exceptional picture quality and vibrant colors of the 65" Class A8H Series OLED 4K UHD Smart Android TV. Many users also appreciate the reasonable price point and easy setup process. While some users express disappointment in the lack of HDMI 2.1 ports and the occasional issue with the remote control, the overall sentiment towards this TV remains positive.
This summary was generated by AI based on customer reviews.
Tv
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast delivery. I am not a fan of the stand. Seems very cheap. Overall good tv with good quality
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Katie, We appreciate your feedback on the Stand of the TV. We apologize for the inconvenience. This TV has a soundbar-ready flexible metal blade stand. The direction of this versatile stand can be adjusted so your TV display won’t disturb your viewing, even when used with a soundbar. The TV is powered by the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! Jay
- Pros mentioned:Picture quality
A top of the line TV... missing modern features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You may think one star is harsh, but it isn’t. What was Sony thinking?! Sony makes the PS5 and someone decided to make a top of the line, flagship television with HDMI 2.0 instead of 2.1 knowing full well the ps5 was coming out and it wouldn’t be able to take advantage of its most important features. This leaves gamers who are huge Sony fans with the dilemma of waiting for the new A8 model coming out on 4/5/21 or just buying an LG that may not quite be on or with a high end Sony, but is close enough and can actual take advantage of the output power of modern console games. So yes, I have to give this tv 1 star because at the end of the day it was a poorly thought out release that’s very expensive and despite a great picture isn’t capable of taking advantage of the HD media most people are trying to get into it via hdmi cables!
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Whydidileavemynicetv,
Thank you for choosing and purchasing Sony A8H Bravia OLED Ultra HD TV.
We are sorry to hear about your experience. There is much confusion about the HDMI versions and concerns about compatibility. For this reason, we do not promote the HDMI versions incorporated on many of our products. Instead, we advertise the features of a product that are associated with a particular HDMI version. The A8H supports eARC, which is one of the features that are specified in the HDMI 2.1 standard. Our X900H/90CH supports more features that are specified in the HDMI 2.1 standard. You may check this link for more details: https://www.sony.com/electronics/support/articles/00246472. We value your input and appreciate your feedback.
Should you need further assistance, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
BUZU
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Impossible to turn off the voice assistant, makes TV feel like George Orwell designed it for surveillance.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi IbrahimBuzuSarkinNoma, We appreciate your feedback. We are glad that you like your new Sony Bravia OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. We also hope you will notice the upgraded responsiveness of the smart Android TV platform that allows apps to open up to 3x faster. The voice search feature is a feature of the supplied remote control, not the TV itself. We value your input and appreciate your feedback. Thank you for choosing Sony! Vincent
- Pros mentioned:Picture quality
Very upset with this purchase.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture on this TV is amazing. The responsiveness of the TV is amazing. The problem is the sound. When the sound works, it too is amazing. I love the front firing speakers. The sound stops working randomly and consistently since the day I bought it. I had Geek Squad come out and they know of this problem. There is apparently a compatibility issue between the Android operating system and Hulu. The real problem lies in the fact that everyone involved with this TV and it's features is too busy pointing the finger at each other. I would love to keep this TV, but no matter who I ask the only option I have been given is to return the TV back to Best Buy. I guess I just need to stop complaining and pack up my TV and go get a working one. It can't be a TV with the Android operating system and it probably won't be a Sony.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Tdog,
Thank you for choosing and purchasing Sony A8H Bravia OLED Ultra HD TV.
We are sorry to hear that you are having a sound issue with your Sony TV. This is usually not the case with our premium TVs. If the TV is still with you, please ensure your TV has the latest firmware by performing a software update. The software update includes key features, applications, bug fixes, and feature improvements. If the sound issue only occurs when using the Hulu app, please update reinstall or update the app. Verify if it resolves the issue.
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pictures not as crisp as the store and yes I have top grade ip. Over all I’m very happy with the tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Goodbuy, We are glad that you are very happy with your TV. We always strive to deliver the best picture and sound quality with our TVs. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Thank you for trusting Sony! Vincent
Too dark
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was too dark compared to the lgc1 series.I had to return it.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Ace2979, We are sorry to hear about your experience and we regret to hear that the A8H had to be returned. The picture quality of this TV, especially the brightness can always be adjusted from its settings: https://helpguide.sony.net/tv/husltn1/v1/en-003/01-03-09_01.html. The picture quality will also depend on its source, that's way we always suggest playing high-quality content with our TVs. Thank you for sharing your experience and we hope you will consider Sony again in a future purchase. If you have other concerns, you can email us at socialsupport@am.sony.com. Thank you.
- Cons mentioned:Price
Eh
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Get the LG OLED 65 you’ll thank me later. Not worth the price tag.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Itstanner,
Thank you for choosing and purchasing Sony A8H Bravia OLED Ultra HD TV.
We are sorry to hear about your experience. The picture quality of what you are watching will also depend on content or source, as well as the connection used. We suggest displaying 4K contents to see the difference. Make sure your unit also has the updated firmware. The updates include key features, applications, bug fixes, and feature improvements.
If you are still having the same issue, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Sony Oleo tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality appears to be typical Sony. I have owned a 47&55” sony tv.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Sonyoledtv, We're very grateful for this positive feedback! We're glad you like the overall quality of your new Sony TV. The TV is powered by our best processor to date, the X1 Ultimate, for an unbelievable 4K HDR picture quality with absolute black levels that can only be delivered by an OLED TV. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thanks for choosing Sony! -Sam
Sony
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice TV. Set up was easy, and mounting it to the wall was no trouble either.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Eric, We are thrilled to hear that you are enjoying the quality and easy setup for your new Bravia OLED 4K TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for your purchase. Vincent
Great tv, needs some knowledge to get the best.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bit complicated to setup but great TV once you get it setup. The instructions are difficult.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi drkoalz, We are glad that you like your new Sony Bravia TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. We value your input and appreciate your feedback when setting up the TV. Sony takes into consideration all feedback to improve the performance and quality of our products and services. Thank you for choosing Sony!
Great bright screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, yet, we've noticed that at times the TV turns back on once we've turned it off.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Anonymous1231, We are happy that you like the bright screen of your new Sony TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. To isolate and hopefully resolve any possible software-related with the TV, please make sure to update the fomrware of the unit. The update improves the general performance of the TV with key features, applications and bug fixes. Thank you for choosing Sony! -Vincent
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Directions for taller mounting feet were not clear. Beautiful tv, screen setup was easy
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Great, We are happy that you like your new Sony OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. You may check out our online setup guide to help you with your concern: https://www.sony.com/electronics/support/res/manuals/5014/67be14417fc6b33a2527de348b5ecf12/50147791M.pdf.
Should you need further assistance, you can email us at [email protected] with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Vincent
Good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hi, I purchased this Sony oled screen TV last to last year!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Dijm, We are happy that you like your brand new Sony Bravia OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for trusting Sony! Vincent
Laptop purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. Very thorough information provided on your laptop purchase!
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Customer, We are glad to hear about your experience. Thank you for the feedback. -Vincent
Hammah
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hammah tv. Mayjah picture. Small kine good sound. Buy um
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Booga, We are glad that you like your Sony TV espcially its sound quality. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. Using our Pixel Contrast Booster technology, you will experience real-world colors, and discover the detail in deep shadow and bright highlights, just the way the creator intended. Thank you for choosing Sony! Vincent
Audi A4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will like to say the overall performance of this product is consider good.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Phoenix, We are happy to hear that. Thank you for the feedback. -Vincent
- Pros mentioned:Picture quality
Somewhat disappointing, given the cost
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality on the TV is excellent, but the Sony interface/user experience is terrible. And my apps frequently freeze and require me to restart the TV in order to function properly. For the cost, this TV should work much more smoothly.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Cdp10294,
Thank you for choosing and purchasing Sony A8H Bravia OLED Ultra HD TV.
We regret to hear that your Sony TV freezes frequently. This usually is not the case with our premium TVs. Please make sure the firmware of your TV is updated to date by performing a software update. The software update includes key features, applications, bug fixes, and feature improvements. Your apps should be updated as well to make sure they will run smoothly. Please visit the links below for more details:
https://www.sony.com/electronics/support/articles/00119543
https://www.sony.com/electronics/support/articles/00198696
We want to make sure you’re taken care of and help check on your TV.
May we contact you directly to assist you? If so, please email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent
Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is amazing, would rate it a 5 but it doesn't have the 2.1 hdmi
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Dustin, We are glad that you like the picture quality of your new Sony Bravia OLED TV. The A8H features the X1 Ultimate picture processor, the same processor we use in our flagship 8K HDR TVs, giving the TV an impressive boost to sharpness, contrast, and color enhancement. The A8H supports eARC, which is one of the HDMI 2.1 standard features: https://www.sony.com/electronics/support/articles/00246472. Thank you for choosing Sony! -Vincent
Happy so far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sales person very knowledgeable helped to make decisions based son my want
I would recommend this to a friend- Pros mentioned:Picture quality
Great picture, Constant Sound Issues With Sound
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have always been a Sony fan, but not any more I purchased this TV and have to say the picture is solid. However, I have had nothing but issues with the sound through the paired Sony Ht-z9f Sound Bar I purchased. When watching any streaming content from Netflix, Prime Video, Disney Plus, HULU, erc the sound will randomly drop out. I contacted Sony and they basically told me to turn off all of the functionality of the TV to eliminate the issue. My question why did I pay the Sony premium for Dolby Atmos to have to disable the very features I paid for? Best Buy has been helpful, bit not Sony. I would strongly consider other options before buying this TV again.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi ElectronicsGuy,
Thank you for choosing and purchasing Sony A8H Bravia OLED Ultra HD TV.
We regret to hear that you are having an audio issue when watching steaming content with your Sony TV. This is usually not the case with our premium TVs. We can perform a power reset to isolate the issue: https://www.sony.com/electronics/support/articles/00114591. Please ensure that your streaming apps are updated. You can also set the Google Play Store Auto update app to ON to make sure you are using the updated version.
May we contact you directly to assist you? If so, please email the below information to [email protected].
Apologies if you disclosed some of this information in your review and to customer service, we want to ensure that we have your accurate details at the time of communication.
Case Number (if available):
Full Name:
Best Buy Username:
Telephone Number:
Sony TV Model Number:
Additional Information regarding your experience with the A8H:
We value you being a Sony customer. Sorry for the inconvenience and hope to speak directly to try to resolve this matter.
Thank you for letting us help assist you.
Sincerely,
Vincent