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Customer Ratings & Reviews

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Comp. Value: $699.99

Customer reviews

Rating 4.7 out of 5 stars with 146 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 65" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) favorably, especially noting the excellent picture quality. Some customers appreciate the size and how well it fits in their space, while others find the brightness to be perfect. Additionally, customers mention the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 146 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, SONY has excellent picture clarity, strong colors, and good sound. I replaced my older Sony with this new one, and I continue to be very pleased with the quality of SONY. Worth the cost.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HeidiS,

      We are thrilled to hear that you continue to trust Sony for your home entertainment! It is great to know that the picture clarity, color, and sound of your new BRAVIA 2 are meeting the high standards set by your previous model.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Very happy!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very fast and responsive great colors and very bright

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Toerez1991,

      That's fantastic to hear! We're thrilled that you are enjoying the Sony BRAVIA 2 II and its performance, particularly the speed, responsiveness, and vibrant, bright colors. We designed the BRAVIA 2 II to be a significant upgrade in both picture quality and user experience, and your feedback confirms we hit the mark—thank you for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fascinating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high quality image, an extraordinary design, a purchase I do not regret.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AlexanderL!

      We are absolutely delighted to hear that you are so happy with your K-65S20M2 television and that you have no regrets about your purchase! It's rewarding to know that you are enjoying the high-quality image and the extraordinary design.

      Thank you again for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    65 inch Sony Bravia

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this TV. The picture is far better than our other TVs. Sony has the best picture in my opinion. I woold highly recommend this TV for the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleJ!
      Thanks so much for the recommendation and for sharing your opinion with us.
      We are really happy to hear that your K-65S20M2 is standing out as the best picture in your home! It’s awesome to know that the quality really shines through for you.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    The sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Sony TV! The picture quality is excellent, but what really stands out is the sound — it’s rich, clear, and fills the room without needing a soundbar. Movies and music both sound amazing, and it makes watching shows feel more immersive. Definitely worth it if you want great sound and picture in one package.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JorgeR,

      Thank you for choosing Sony!

      We couldn't be happier to hear that you're enjoying your Sony K65S20M2 TV! It's wonderful to know that the rich, clear sound enhances your viewing experience without the need for a soundbar. The immersive audio and excellent picture quality truly make it a standout choice for home entertainment. Thank you for sharing your positive feedback!

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Bravia 2 II LED TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the money. Bought this to replace the TV in my woodworking shop. Nice picture. TV Sound not sure, I have it hooked up to my surround sound which is super nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ThomasD,

      We are thrilled to hear that the BRAVIA 2 II is a great addition to your woodworking shop! We’re glad the 4K picture quality is hitting the mark, and it sounds like a fantastic setup paired with your surround sound system.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony impressed!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of Sony televisions is beyond doubt. The sound, picture, various customization options, and the user-friendly menu are all excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, ArsenS!

      We’re so glad to hear that the K-65S20M2 is delivering the high-quality experience you expect from Sony. From the picture and sound to the user-friendly menu, we design our TVs to be as intuitive as they are beautiful.

      We appreciate you sharing your experience and choosing Sony for your home!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Christmas present

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new tv immensely. The color definition is beyond our expectations. The screen size allows for easier reading of print. It definitely was a good deal from Best Buy.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MariusD,

      We are thrilled to hear that the BRAVIA 2 II is exceeding your expectations with its color definition! It is wonderful to know that the 65" screen is providing the clarity you need for easier reading and that you’re enjoying the overall value of your new television.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Class Bravia 2 II

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my new Sony 65" TV. The images are clear and the colors are beautiful. The sound is also great. The salesman Eric S. at Best Buy was wonderful.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ErmitaJ,

      It is wonderful to hear that you are enjoying the clear images, beautiful colors, and great sound quality of your new 65" BRAVIA 2 II. We are also glad to hear you had such a positive experience with Eric S. at Best Buy, and we appreciate you sharing that feedback!

      Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65” TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve received a great consultation from the store to buy a tv for my home. The quality of the television is amazing and the price is reasonable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, Salman!

      We are so pleased to hear that you had a great consultation and found the perfect TV for your home! We take pride in ensuring our customers find that balance of amazing quality and great value. We’re thrilled that you are enjoying your new Bravia!

      Thank you for choosing Sony, and enjoy the new view!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Picture quality is great- tv wifi connection poor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with tv picture quality. However, wifi connection keeps dropping so watching apps like Netflix via the tv is problematic. Fortunately, we have a fire cube connected to the tv and the wifi connection is strong so we watch Netflix through the fire cube.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjjhawaii,

      We are very glad to hear that you are satisfied with the picture quality of your new BRAVIA 2 II. Regarding the Wi-Fi connectivity, we recommend keeping the TV within 25 feet of your router for optimal performance. You may also want to try power cycling both the TV and your router to refresh the connection and improve the stability for your apps.

      Thank you for making Sony part of your daily viewing.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    A Mini Movie Theater

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony TV is really good because it has clear sound and super bright, realistic colors that make whatever you're watching look amazing. the picture quality is sharp and smooth, which is great for gaming since everything moves fast and doesn't look blurry. When you pair with surround sound system, it makes the whole experience even better because sound is clearer and louder. and feels like it's coming from all around you. This setup is perfect for movies, video gaames or streaming shows, honestly feels like having a mini movie theater at home,

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bjpicou!
      Thank you so much for sharing your thoughts. We are really happy to hear how much you’re enjoying your BRAVIA 2 II TV and the immersive experience it brings.

      We appreciate you choosing Sony!
      Kind regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Sony tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and easy setup. Only draw back was no spectrum app. Had to buy a Roku stick

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KevF!
      We are very glad to hear your thoughts on the BRAVIA 2 II!
      You’ve pointed out two things the TV does really well, great picture quality and an easy setup, which is just what we aimed for. The colors really stand out and everything’s ready to go in just a few steps.

      It is correct, the Spectrum app isn’t available for download directly on the TV. Many customers, like you, use streaming devices such as a Roku stick as a workaround.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good value and average performer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good TV, but since I owned the next tier up (but at 50 inches) I did noticed the image wasnt as sharp or as rich as on that higher model. It wasnt noticeable enough that I returned the TV, but it will probably bug me over time that I didn't spend a few hundred more for the next model up. Overall though, its a solid TV with a good image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DanielA,

      We are really happy to hear that you find the Sony BRAVIA 2 II to be a solid TV with a good overall image! We appreciate your honest comparison to a previous higher-tier model.

      To help you get the absolute best image quality from your new TV, please know that the Picture Settings allow you to customize a wide array of color, contrast, motion, clarity, and brightness changes. Adjusting these can significantly enhance the content you view.

      You may find this guide helpful for optimizing your TV's picture to your personal preference:

      https://www.sony.com/electronics/support/articles/00190409?utm_source=glean

      Thanks for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great experience

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be honest with you haven’t dealt with Best Buy much but my previous purchased was great. The staff was cool. The gentleman that helped me pick the TV out had a lot of knowledge very respectful very happy with my purchase and the help that I received Mr. Miller the gentleman that helped me at the elgin location Knew everything I was asking it made the purchase easy great job Best Buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your experience, JackB!

      We are so pleased to hear that you had such a great experience with Mr. Miller at the Best Buy in Elgin. It's rewarding for us to know that our retail partners are well-equipped with the knowledge to help our customers find the perfect TV.

      We are delighted that you are very happy with your new BRAVIA 2 and the help you received.

      Thank you again for choosing Sony and for sharing your feedback.

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Brightness, Picture quality

    Rated 5 out of 5 stars

    Sony 65in

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality and sound. Brightness is perfect! Excellent quality overall

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tracie,

      Thank you for choosing Sony!

      It's truly wonderful to hear that the K65S20M2 TV offers great picture quality and sound, with the brightness being perfect. Your positive comments about the overall quality of the product are very much appreciated, and we're delighted to know it enhances your viewing experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    I like my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the picture quality and the T.V. speakers are pretty good, overall, this is a great T.V.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerroldS!
      Thank you for sharing your experience with the Sony K-65S20M2 TV. We are thrilled to hear that you appreciate its picture quality and the performance of the built-in speakers.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Excellent TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has been awesome for me! I really enjoy the graphic quality on this television and the sound quality as well. It’s a great TV overall!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello YubarajS,

      Thank you for choosing Sony!

      It brings us great joy to hear that your K65S20M2 TV has been awesome for you, with excellent graphic and sound quality. Knowing it enhances your viewing experience means a lot to us, and we’re grateful for your kind words about the overall performance.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and sound easy to set up looks great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertaK,

      We're really happy to hear that your Sony BRAVIA TV delivers great picture and sound, was easy to set up, and looks fantastic in your space. Thank you so much for the wonderful 5-star rating—your appreciation for its vibrant visuals and seamless installation truly means a lot to us. The blend of impressive performance and elegant design makes this unit a standout choice for any room.

      Thank you for choosing Sony—wishing you a fantastic day!
      DiegoV. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Awesome TV!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent TV! Our old tv finally broke down and we needed something that was colorful, loud, and runs apps smoothly. This TV hit all the boxes and more, since it runs so well with a PS5! Our old mount even worked with it flawlessly! Would highly recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BaltazarB!
      It is great to hear such a fantastic update on your new BRAVIA 2 II TV! We're genuinely grateful you chose Sony to replace your old set, and it brings us great satisfaction to hear that it has exceeded your expectations. Thank you for sharing your high recommendation!

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

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