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Customer Ratings & Reviews

$669.99
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Comp. Value: $699.99

Customer reviews

Rating 4.7 out of 5 stars with 148 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers regard the 65" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) favorably, especially noting the excellent picture quality. Some customers appreciate the size and how well it fits in their space, while others find the brightness to be perfect. Additionally, customers mention the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 148 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    It’s a Sony what more needs to be said

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say? Well, I’ve owned Sony TV since I was a teenager and this is just another great TV. The colors are bright. The TV speakers are loud enough so you don’t have to turn the volume all the way up. The 4K picture looks amazing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello AndrewS,

      Thank you for choosing Sony!

      It brings us great joy to hear that the K65S20M2 TV upholds the high standards you have come to expect from Sony throughout your years of loyalty. We are pleased that the vibrant colors, impressive 4K picture quality, and robust speaker performance contribute to an exceptional viewing experience. Thank you for your continued trust and valued support.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Well done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is exactly what I wanted at a fair price. Your team that came did their job promptly and on timeline shared. The communication was excellent about arrival.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the wonderful review, MarshallG!

      We are so pleased to hear that your new K-65S20M2 television is exactly what you wanted and that you found the price to be fair.

      We especially appreciate you highlighting the excellent service you received from the installation team! It's rewarding to know that their work was done "promptly and on timeline shared," and that the communication regarding their arrival was excellent. We strive to ensure our retail partners deliver a seamless experience.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy Wife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Hisense tv and had all kinds of problems! But this tv has been great! Wife is happy!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeonN,

      It brings us great satisfaction to hear that your new BRAVIA 2 II is providing the reliable and high-quality experience you were looking for!

      We understand how frustrating technical issues can be, so it is wonderful to know that our focus on stability and premium build quality has made such a difference in your home. The BRAVIA 2 II is engineered to offer not just a beautiful picture, but a consistent and user-friendly performance that you can count on day after day. Knowing that it has brought a smile to your wife's face is the ultimate validation of our design.

      Thank you for choosing Sony to be a part of your household.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Review of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture quality, easy setup and just overall satisfied with this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there!
      Thank you for your feedback! We are immensely pleased to hear that you’re satisfied with the K-65S20M2 and found the picture quality and setup process to be great.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup and a has beautiful picture. I would highly recommend this TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanL!
      We are really happy to hear that you had a smooth setup and are loving the picture quality on your new K-65S20M2.

      Thanks for the recommendation and for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Nice screen size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV, has nice keys that are easy to use, would recommend to all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI 194956,

      We are pleased to hear that you are loving your new BRAVIA 2 and find the interface and remote easy to use. It is wonderful to know you would recommend it to others! Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV with perfect sound and picture. This is our second Sony TV and have found it simply good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaneshM,

      It’s rewarding to hear that your second Sony TV is providing the perfect sound and picture quality you were looking for. We are so happy to know that you are finding the BRAVIA 2 II simply good for your home.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia TV and Sony Soundbar

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and a good experience. Sales team knowledgeable and pleasant.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the review, RobinW!

      We’re so pleased to hear you had such a positive experience from start to finish. It’s great to know that you are enjoying your K-65S20M2 and that our sales team was able to provide the knowledgeable and pleasant service we strive for!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, great tv we love the size and would buy the exact same one again

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Madison!

      We are absolutely thrilled to hear that you love your new K-65S20M2 TV and are so pleased with the size that you would buy it again.

      Thank you for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    SONY BRAVIA Smart Television

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. I've always liked Sony. this is the third I've bought and the other two lasted for years.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BigJohn,

      We are honored to hear that you've always liked Sony and that your previous televisions provided years of enjoyment! It is wonderful to know that you are pleased with your third purchase, the Sony BRAVIA 2 II.

      Thank you for choosing Sony.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Setup ease

    Rated 5 out of 5 stars

    Go Sony, no baloney

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV. Easy set-up. My 2nd Sony big screen. Thx

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryJ,

      We are beyond pleased to hear that your experience with your second Sony big screen has been so positive!

      There is no better compliment than a returning customer, and we are glad the BRAVIA 2 II made such a great impression. We aim to make the transition to a new television as smooth as possible, so knowing that the setup was easy for you is fantastic. By combining our intuitive interface with high-quality picture processing, the BRAVIA 2 II is designed to get you straight to the content you love with vibrant colors and sharp detail.

      We really appreciate you being part of the Sony family.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Get sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is always the best. Anthing sound or video related. Just spend the extra money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BBLluver4life,

      We are so glad to hear that you continue to have such a great experience with our products, and we appreciate your confidence in Sony for anything sound or video related! Thank you for the high recommendation for the 65" Class BRAVIA 2 II TV.

      Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Decent TV, Sound Bar Blows!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well but the Sound Bar I bought with it Suks! Between the two you are always messing with two different volume controls that neve stay the same! UGGHHH!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi bigdogdad,
      Thank you for your honest feedback. We are very glad to hear that the K-65S20M2 is working well for you. We understand how frustrating it can be to manage separate volume controls between devices.

      If you need any assistance or tips to optimize the setup and make things easier, please don’t hesitate to contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony. We appreciate your feedback.
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" Bravia

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony 65" Bravia 4k UHD Smart Google TV has performed as expected. The picture is clear and sharp whether it's day or night. The audio is sufficient, but a sound bar would be desired by the purists.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LindaW!
      It is truly wonderful to know the Sony BRAVIA 2 II TV is performing so well for you! We're thrilled that you're experiencing such a clear and sharp picture, day or night, thanks to its advanced XR Processor and vibrant TRILUMINOS PRO display. We appreciate your feedback regarding the audio, too.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new TV for my bedroom, usually purchase Samsung TVs but wanted to try Sony, with the sale price thought I would go for it. Picture is so clear and the sound is great. Im very happy with this purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Bree,

      Thank you for choosing Sony!

      We’re thrilled to hear that you're enjoying your new Sony K65S20M2 TV! We appreciate you giving us the opportunity, even though you typically prefer another brand. It’s fantastic to know that the K65S20M2 has surpassed your expectations with its exceptional picture clarity and outstanding sound quality. Your feedback is incredibly important to us, and we’re excited to welcome you to the Sony family. Enjoy your viewing experience!

      Best regards,
      -Fred Sony_US

  • Rated 5 out of 5 stars

    Sony TV

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a Sony. Not the top of the line but I like the features of this tv. It has good sound and picture quality. Also has lots of features for different inputs which is great. Love the 4 hdmi as well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CoCreator,

      Thank you for choosing Sony!

      We're excited to hear that the K65S20M2 TV is delivering good sound and picture quality along with versatile input options. Having multiple HDMI ports and useful features can truly enhance how you connect and enjoy your devices, and it's great to know these aspects are working well for you. Your appreciation encourages us to keep providing quality and convenience in our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65" TV Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and at the pricepoint, hard to pass up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello CIAWReviewer,

      Thank you for choosing Sony!

      We couldn't be happier to hear that the K65S20M2 TV is performing well and offers great value. It's wonderful to know that the combination of quality and price has made this choice an easy one for you.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture and Great price on this tv. I would recommend this product to anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic recommendation, WilliamG!

      We are so pleased to hear that you are enjoying the great picture quality and that you feel you received a great price on your K-65S20M2 television. Providing excellent value alongside top-tier performance is always our goal.

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony 65 inch 2025 TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautiful and awesome tv. You’ll enjoy watching anything on this tv. This is my second Sony tv and it doesn’t disappoint me.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ArchimedesT,

      Thank you so much for the 5-star review! We are honored to be your brand of choice for a second time. It makes us really happy to hear that the BRAVIA 2 II provides such a stunning visual experience that enhances everything you watch.

      Thank you for trusting Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fascinating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A high quality image, an extraordinary design, a purchase I do not regret.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your fantastic review, AlexanderL!

      We are absolutely delighted to hear that you are so happy with your K-65S20M2 television and that you have no regrets about your purchase! It's rewarding to know that you are enjoying the high-quality image and the extraordinary design.

      Thank you again for choosing Sony!

      Best regards,
      Gus,
      Sony Social Media Team Sony_US

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