Customer Ratings & Reviews

Thank you for the fantastic review, BigCR12!

We are absolutely thrilled to hear that you consider the K-65S20M2 a "best in class" product and that the results are "super great"! Your loyalty and confidence in Sony's continued delivery of high-quality products mean a lot to us.

Thank you again for choosing Sony!

Best regards,
Gus,
Sony Social Media Team

Thank you for your fantastic review, KevinB!

We are so pleased to hear that you love your new K-65S20M2 television and that the installation was easy. It is wonderful to know that everything was perfect, from the in-store pickup to the final setup.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thank you for your fantastic review, TreyP!

We are so pleased to hear that your new BRAVIA 2 is such a great fit for your space and that you're happy with it. We designed this TV with a sleek, minimalist style that blends seamlessly into any room, and it's wonderful to know that we've succeeded.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hello Sonymastertv,

Thank you for choosing Sony!

We're elated to hear that you are impressed with the K65S20M2 TV’s excellent picture quality, dynamic performance, and affordable price. Thank you for your positive feedback.

Best regards,
-Fred

Thank you so much for sharing your feedback, DLBs! We’re delighted to hear you’re enjoying the beautiful picture quality and finding the wide range of available streaming apps meeting your entertainment needs. Sony TVs are designed to offer a stunning visual experience, and we strive to make setup as simple as possible so you can get up and running quickly.

If you ever want to explore more streaming app options, your Sony TV allows you to browse and install compatible apps directly from the Apps tab or by using voice search and the on-screen keyboard. An internet connection and Google account are all you need to get started, making it straightforward to personalize your viewing experience. If you have any questions about using additional features or getting the most out of your TV, feel free to ask.

Thank you for choosing Sony!

Best regards,
Gus
Sony Social Media Team

Thank you for the wonderful review, JesusB! We are absolutely delighted to hear that you love the beautiful quality and picture of your K-65S20M2 television and that you feel it was worth every penny! It’s fantastic that you enhanced your home theater by adding a Sony soundbar for even better audio. We design our products to pair perfectly, and we’re thrilled you’re getting the full, immersive experience! Thank you again for choosing Sony! Best regards, Gus, Sony Social Media Team

Hi Great,

Thanks for these wonderful five stars! We can't be happier to hear you're enjoying your BRAVIA 2 II and you feel it was a good deal—while we know it's tough when a price changes, we're happy that you're pleased with the quality of your TV.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Sarah,

We're delighted to hear that your Sony BRAVIA TV has impressed you so much! Thank you for the wonderful 5-star rating and for sharing how much you appreciate its outstanding picture quality. The vivid visuals are truly one of the standout features of this model, and it's great knowing they've made your viewing experience so enjoyable.

Thank you for choosing Sony—wishing you a brilliant day!
DiegoV.

Hi DanielP, thank you for your review! It's most rewarding to hear that you're enjoying the picture clarity and easy setup of your Sony - BRAVIA 2 II, as well as the wide selection of channels and movies. We understand your feedback regarding the price, and we appreciate you recognizing the value that comes with the features and quality we build into our products. We're confident that you'll continue to have a great viewing experience. Thank you for choosing Sony! Best regards, -Dominick

Hi LeonN,

It brings us great satisfaction to hear that your new BRAVIA 2 II is providing the reliable and high-quality experience you were looking for!

We understand how frustrating technical issues can be, so it is wonderful to know that our focus on stability and premium build quality has made such a difference in your home. The BRAVIA 2 II is engineered to offer not just a beautiful picture, but a consistent and user-friendly performance that you can count on day after day. Knowing that it has brought a smile to your wife's face is the ultimate validation of our design.

Thank you for choosing Sony to be a part of your household.

Regards,
Dominick

Hi Oreilly,

Thank you for your wonderful 5-star review of the Sony - BRAVIA 2 II! It's great to hear you're enjoying the stunning picture quality of your new TV. A soundbar will be a perfect addition to complete your home entertainment setup, bringing even more immersive audio to match the visuals.

We appreciate you choosing Sony and hope you continue to enjoy your viewing experience!

Regards,
Dominick

Hi Luis,

Thanks for sharing your feedback!

We're so glad to hear you're enjoying your new BRAVIA 2 II television. It's fantastic that you're happy with the picture quality, found it easy to use, and appreciate the convenience of the Google TV platform.

Enjoy your new TV! Thanks for choosing Sony!

Sincerely,
Jenn | Sony North America.

Hi Sonywireless,

Thank you so much for sharing your wonderful feedback and for choosing the Sony BRAVIA 2 II as part of your early birthday celebration! We're delighted to know you're enjoying the TV and its beautiful picture quality. Wishing you many more great viewing experiences—and a very happy early birthday!

Thank you for choosing Sony!

Best regards,
Dominick

Hello Recprofessor,

Thank you for choosing Sony!

We’re honored to hear that the K65S20M2 TV’s picture, size, and quality have brought such enjoyment to your space. It’s especially rewarding to know the sound perfectly complements your room, creating a well-rounded viewing experience you love. Your feedback truly motivates us to keep delivering products that enrich your home entertainment.

Best regards,
-Fred

Hello Crystal,

We're immensely pleased to hear your mother was impressed with the BRAVIA 2 II and that it was a hit as a birthday gift. Knowing that it was "worth the buy" is the best feedback we could hope for.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Thank you for the wonderful review, MarshallG!

We are so pleased to hear that your new K-65S20M2 television is exactly what you wanted and that you found the price to be fair.

We especially appreciate you highlighting the excellent service you received from the installation team! It's rewarding to know that their work was done "promptly and on timeline shared," and that the communication regarding their arrival was excellent. We strive to ensure our retail partners deliver a seamless experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Hello Phish83,

Thank you for choosing Sony!

We're pleased to learn that you're enjoying your K65S20M2 TV so far! It's great to hear that it's living up to your expectations. We understand your concern about the longevity of electronics, and we want to assure you that we stand by the quality and durability of our products. Should you ever need assistance or have any questions in the future, please don't hesitate to reach out to our support team.

Best regards,
-Fred

Thank you for your fantastic review, DEBERAHJ! It is truly wonderful to know that you think the K65S20M2 is an "Awesome Tv over all."

We put a great deal of effort into creating a television that delivers stunning picture quality and an intuitive user experience, and it brings us immense satisfaction to hear that you love everything about it. Your willingness to recommend this TV to everyone is one of the highest compliments we can receive, and we are incredibly grateful for your support.

Thanks again for choosing Sony! We hope you continue to enjoy your viewing experience.

Best regards,
Gus Sony Social Media Team

HI 194956,

We are pleased to hear that you are loving your new BRAVIA 2 and find the interface and remote easy to use. It is wonderful to know you would recommend it to others! Thanks for choosing Sony.

Best regards, Eliab

Thanks for that review, GeorgeD!

We're so happy to hear that our BRAVIA II delivers an excellent picture and that the size is perfect for you. As a loyal customer who has trusted Sony for 10 years, we're honored you chose a BRAVIA TV again. Your continued support is a true testament to the quality we strive to deliver.

Thank you for choosing Sony for your home entertainment once more!

Best regards,
Gus, Sony Social Media Team