Customer Ratings & Reviews

Hi Sonywireless,

Thank you so much for sharing your wonderful feedback and for choosing the Sony BRAVIA 2 II as part of your early birthday celebration! We're delighted to know you're enjoying the TV and its beautiful picture quality. Wishing you many more great viewing experiences—and a very happy early birthday!

Thank you for choosing Sony!

Best regards,
Dominick

Hi pinkzebrajp,

We are glad to hear you are enjoying the bright screen on your 65" BRAVIA 2 TV! It's great that the setup process was easy and that you found the price to be good value.

Thanks for choosing Sony. Best regards, Eliab

Hello Crystal,

We're immensely pleased to hear your mother was impressed with the BRAVIA 2 II and that it was a hit as a birthday gift. Knowing that it was "worth the buy" is the best feedback we could hope for.

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hello Phish83,

Thank you for choosing Sony!

We're pleased to learn that you're enjoying your K65S20M2 TV so far! It's great to hear that it's living up to your expectations. We understand your concern about the longevity of electronics, and we want to assure you that we stand by the quality and durability of our products. Should you ever need assistance or have any questions in the future, please don't hesitate to reach out to our support team.

Best regards,
-Fred

Thank you for your fantastic review, DEBERAHJ! It is truly wonderful to know that you think the K65S20M2 is an "Awesome Tv over all."

We put a great deal of effort into creating a television that delivers stunning picture quality and an intuitive user experience, and it brings us immense satisfaction to hear that you love everything about it. Your willingness to recommend this TV to everyone is one of the highest compliments we can receive, and we are incredibly grateful for your support.

Thanks again for choosing Sony! We hope you continue to enjoy your viewing experience.

Best regards,
Gus Sony Social Media Team

Hi DLee,

Thank you for your feedback! It's a true pleasure to hear that you're enjoying the Sony BRAVIA 2 II.

We designed this TV to deliver an outstanding picture and sound experience, and it's great to know that it's hitting the mark for you. We're especially proud of the features like the 4K Processor X1, which works to enhance every detail and color, and the Google TV platform, which makes it easy to find and enjoy all your favorite content.

We're always looking for ways to improve, and we appreciate your honest review!

Thank you for choosing Sony!

Regards,
Dominick

Hi bigdogdad,
Thank you for your honest feedback. We are very glad to hear that the K-65S20M2 is working well for you. We understand how frustrating it can be to manage separate volume controls between devices.

If you need any assistance or tips to optimize the setup and make things easier, please don’t hesitate to contact our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

Thank you for choosing Sony. We appreciate your feedback.
Warm regards,
Estefany

Thanks for that review, GeorgeD!

We're so happy to hear that our BRAVIA II delivers an excellent picture and that the size is perfect for you. As a loyal customer who has trusted Sony for 10 years, we're honored you chose a BRAVIA TV again. Your continued support is a true testament to the quality we strive to deliver.

Thank you for choosing Sony for your home entertainment once more!

Best regards,
Gus, Sony Social Media Team

Hi EarlA,

Thanks for the five-stars rating! We're thrilled to hear the setup went smoothly and now you're enjoying the best viewing experience on your new BRAVIA 2 II!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Marty,

Thank you for the 5-star review! We're immensely pleased to hear that you're enjoying your Sony - BRAVIA 2 II TV. We put a lot of focus on creating a TV with a stunning picture that's also simple to set up and use, so it's wonderful to hear that we've succeeded. It's great that you're already enjoying the popular streaming apps right out of the box too. We appreciate your feedback!

Thank you for choosing Sony!

Best regards,
Dominick

Hi DanielW,

Thank you for your 5-star review of the BRAVIA 2 II TV. We are delighted to hear that you are impressed with the great picture quality and feel that it offers a good value for the price. This model features our 4K HDR Processor X1, which provides incredible detail and stunning picture quality by minimizing noise and boosting clarity, making sure you get the most out of every scene.

Thanks for choosing Sony, have a wonderful day!
DiegoV

Hi David,

That's excellent feedback! We are delighted that you are enjoying the amazing picture quality, great sound, and the snappy user interface of your 65" BRAVIA 2 II LED 4K UHD Smart Google TV. We agree that it offers fantastic value for the cost!

Thanks for choosing Sony.

Best regards, Eliab

Hi FritzJ,

We're pleased to learn that you really like your Sony BRAVIA TV and appreciate its sound, picture, and overall quality—thank you so much for sharing your positive 4-star review! Delivering great audio and vibrant visuals are true hallmarks of your TV, and it's wonderful to know these features have made an impression.

Thank you for choosing Sony—wishing you an enjoyable day!
DiegoV.

Hi DebraH, thank you for your amazing 5-star review! We're thrilled to hear you're enjoying the excellent picture quality and sound of your Sony - BRAVIA 2 II. With the 4K Processor X1 and the 4K X-Reality PRO technology, this TV is designed to deliver immersive visuals and rich, balanced sound. We hope it continues to provide you with an outstanding entertainment experience, and thank you for choosing Sony! Best regards, -Dominick

Hi DarleneG,

We're absolutely thrilled to hear how much you're enjoying your new BRAVIA 2 TV! It's fantastic that the great color reproduction is making your favorite content pop, and that you found the size to be perfect for your space. We also love hearing that the setup was easy, making for a smooth transition to enjoying your new TV.

Thanks for choosing Sony, have a good day!
DiegoV

Hi Kenn,

We're so glad you're happy with the picture and size of your new BRAVIA 2 TV! It's true that not all channels broadcast in 4K, but your TV's processor will upscale lower-resolution content to near-4K quality for an enhanced viewing experience. We hope you continue to enjoy it!

Thanks for choosing Sony.

Best regards,
Eliab

Hello Rick,

Thank you for choosing Sony!

We're excited to hear that you found the K65S20M2 TV to be a fantastic product and an excellent value during our 4th of July sale! Your positive feedback means a lot to us, and we appreciate you taking the time to share your experience. We hope you enjoy your new TV for many years to come!

Best regards,
-Fred

HI Jeffrey,

Thanks for the excellent feedback! We're so glad to hear you're enjoying the picture quality, easy navigation, and great sound of your new BRAVIA 2 II TV. We work hard to make sure our products deliver a fantastic and user-friendly experience, and it's wonderful to know we've succeeded. Thanks for choosing Sony. -Eliab

Hi SonyBraviaII,

Thank you for sharing your feedback on the Sony BRAVIA 2 II! We are glad to hear the picture quality is decent, and we apologize that the sound has not been to your liking.

We want to help you achieve the best possible audio experience. We encourage you to customize the sound settings to better suit your preference, as this often makes a significant difference.

Please navigate to the following menu: Settings > Display and sound > Sound > Sound customization > Equalizer

For more details on how to adjust the sound quality on your TV, you can visit: https://www.sony.com/electronics/support/articles/00302857?utm_source=glean

Thanks for considering Sony products!

Regards,
Dominick

Hi Cooley!
We are truly wonderful to know that you're having such a positive experience with your new BRAVIA 2 II!
We designed it with a beautiful, bright screen and incredible picture quality, making setup a breeze so you can enjoy stunning visuals right away.

Thanks for choosing Sony!
Best regards,
Estefany