Customer Ratings & Reviews

Hi Sonywireless,

Thank you so much for sharing your wonderful feedback and for choosing the Sony BRAVIA 2 II as part of your early birthday celebration! We're delighted to know you're enjoying the TV and its beautiful picture quality. Wishing you many more great viewing experiences—and a very happy early birthday!

Thank you for choosing Sony!

Best regards,
Dominick

Thank you for your fantastic review, DEBERAHJ! It is truly wonderful to know that you think the K65S20M2 is an "Awesome Tv over all."

We put a great deal of effort into creating a television that delivers stunning picture quality and an intuitive user experience, and it brings us immense satisfaction to hear that you love everything about it. Your willingness to recommend this TV to everyone is one of the highest compliments we can receive, and we are incredibly grateful for your support.

Thanks again for choosing Sony! We hope you continue to enjoy your viewing experience.

Best regards,
Gus Sony Social Media Team

Hello Phish83,

Thank you for choosing Sony!

We're pleased to learn that you're enjoying your K65S20M2 TV so far! It's great to hear that it's living up to your expectations. We understand your concern about the longevity of electronics, and we want to assure you that we stand by the quality and durability of our products. Should you ever need assistance or have any questions in the future, please don't hesitate to reach out to our support team.

Best regards,
-Fred

Hi LeonN,

It brings us great satisfaction to hear that your new BRAVIA 2 II is providing the reliable and high-quality experience you were looking for!

We understand how frustrating technical issues can be, so it is wonderful to know that our focus on stability and premium build quality has made such a difference in your home. The BRAVIA 2 II is engineered to offer not just a beautiful picture, but a consistent and user-friendly performance that you can count on day after day. Knowing that it has brought a smile to your wife's face is the ultimate validation of our design.

Thank you for choosing Sony to be a part of your household.

Regards,
Dominick

Hello RangeTop,

Thank you for choosing Sony!

We’re honored to hear that you found both the advice and the K65S20M2 65" Sony TV to be of high quality. We understand the value of experiencing a product in person before purchase, and we’re pleased that this contributed to your confidence in selecting the right TV.

Best regards,
-Fred

Thank you for the wonderful review, MarshallG!

We are so pleased to hear that your new K-65S20M2 television is exactly what you wanted and that you found the price to be fair.

We especially appreciate you highlighting the excellent service you received from the installation team! It's rewarding to know that their work was done "promptly and on timeline shared," and that the communication regarding their arrival was excellent. We strive to ensure our retail partners deliver a seamless experience.

Thank you again for choosing Sony!

Best regards, Gus, Sony Social Media Team

Thanks for that review, GeorgeD!

We're so happy to hear that our BRAVIA II delivers an excellent picture and that the size is perfect for you. As a loyal customer who has trusted Sony for 10 years, we're honored you chose a BRAVIA TV again. Your continued support is a true testament to the quality we strive to deliver.

Thank you for choosing Sony for your home entertainment once more!

Best regards,
Gus, Sony Social Media Team

Hi there!
Thank you for your feedback! We are immensely pleased to hear that you’re satisfied with the K-65S20M2 and found the picture quality and setup process to be great.

Thanks for choosing Sony!
Best regards,
Estefany

Hi SusanL!
We are really happy to hear that you had a smooth setup and are loving the picture quality on your new K-65S20M2.

Thanks for the recommendation and for choosing Sony!
Warm regards,
Estefany

Hi EarlA,

Thanks for the five-stars rating! We're thrilled to hear the setup went smoothly and now you're enjoying the best viewing experience on your new BRAVIA 2 II!

Thanks for choosing Sony!

Sincerely,
Jenn | Sony Social Media Team.

Hi Marty,

Thank you for the 5-star review! We're immensely pleased to hear that you're enjoying your Sony - BRAVIA 2 II TV. We put a lot of focus on creating a TV with a stunning picture that's also simple to set up and use, so it's wonderful to hear that we've succeeded. It's great that you're already enjoying the popular streaming apps right out of the box too. We appreciate your feedback!

Thank you for choosing Sony!

Best regards,
Dominick

Hello Recprofessor,

Thank you for choosing Sony!

We’re honored to hear that the K65S20M2 TV’s picture, size, and quality have brought such enjoyment to your space. It’s especially rewarding to know the sound perfectly complements your room, creating a well-rounded viewing experience you love. Your feedback truly motivates us to keep delivering products that enrich your home entertainment.

Best regards,
-Fred

Hi DanielW,

Thank you for your 5-star review of the BRAVIA 2 II TV. We are delighted to hear that you are impressed with the great picture quality and feel that it offers a good value for the price. This model features our 4K HDR Processor X1, which provides incredible detail and stunning picture quality by minimizing noise and boosting clarity, making sure you get the most out of every scene.

Thanks for choosing Sony, have a wonderful day!
DiegoV

Hi pinkzebrajp,

We are glad to hear you are enjoying the bright screen on your 65" BRAVIA 2 TV! It's great that the setup process was easy and that you found the price to be good value.

Thanks for choosing Sony. Best regards, Eliab

HI 194956,

We are pleased to hear that you are loving your new BRAVIA 2 and find the interface and remote easy to use. It is wonderful to know you would recommend it to others! Thanks for choosing Sony.

Best regards, Eliab

Hi DebraH, thank you for your amazing 5-star review! We're thrilled to hear you're enjoying the excellent picture quality and sound of your Sony - BRAVIA 2 II. With the 4K Processor X1 and the 4K X-Reality PRO technology, this TV is designed to deliver immersive visuals and rich, balanced sound. We hope it continues to provide you with an outstanding entertainment experience, and thank you for choosing Sony! Best regards, -Dominick

Thank you for the review, RobinW!

We’re so pleased to hear you had such a positive experience from start to finish. It’s great to know that you are enjoying your K-65S20M2 and that our sales team was able to provide the knowledgeable and pleasant service we strive for!

Thank you for choosing Sony!

Best regards,

Gus, Sony Social Media Team

Hi JM01!
Thank you for your feedback! We are delighted to hear that the K-65S20M2 TV is easy to operate and provides superb picture quality.

Thank you for becoming a Sony customer!
Best regards,
Estefany

Hi ChristineY!
It brings us great satisfaction to hear that the setup was a breeze and that the picture looks beautiful in your daughter's new apartment.

The K-65S20M2 features our 4K HDR Processor X1, which makes everything you watch feel lifelike and rich in color. It also includes Google TV with voice search, making it easy to find movies.

Thank you so much for choosing Sony for such a special gift!
Warm regards, and happy 2026!
Estefany

Hi DLee,

Thank you for your feedback! It's a true pleasure to hear that you're enjoying the Sony BRAVIA 2 II.

We designed this TV to deliver an outstanding picture and sound experience, and it's great to know that it's hitting the mark for you. We're especially proud of the features like the 4K Processor X1, which works to enhance every detail and color, and the Google TV platform, which makes it easy to find and enjoy all your favorite content.

We're always looking for ways to improve, and we appreciate your honest review!

Thank you for choosing Sony!

Regards,
Dominick