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Customer Ratings & Reviews

$699.99

Customer reviews

Rating 4.7 out of 5 stars with 146 reviews

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Rating by feature

  • Picture Quality

    Rating 4.8 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.8 out of 5 stars

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There aren't enough negative mentions yet.
95%would recommend to a friend

Customers are saying

Customers regard the 65" Class BRAVIA 2 II LED 4K UHD Smart Google TV (2025) favorably, especially noting the excellent picture quality. Some customers appreciate the size and how well it fits in their space, while others find the brightness to be perfect. Additionally, customers mention the easy setup process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-146 of 146 reviews
  • Rated 1 out of 5 stars

    we had the worst experience shopping at best buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would never shop at Best Buy again. This was just a terrible experience

    No, I would not recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been very happy with the product - Reliable and no issues with it not working

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Norwell09,

      We feel privileged to know that you are having such a positive and consistent experience with your television. Reliability is a cornerstone of the Sony name, and much of that seamless performance comes down to our 4K HDR Processor X1. This powerful technology is the "brain" of your TV, constantly analyzing and refining the picture in real-time to ensure everything you watch remains smooth, clear, and vibrant without any interruptions.

      Thank you for trusting Sony reliability and for making us a staple of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great Service- enjoy the TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, did research that said Sony was the brand to buy plus my other TVs are Sony. Had home delivery, driver was in touch via phone prior to delivery and arrived at the set time. Price match guarantee- saw the same model at BB about 2 weeks later for $100 less. BB refunded $100-no problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is totally great!! Love it. Great picture quality. The sound is great! Very satisfied.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichelleN!
      Thank you so much for your feedback! We are really happy to hear that you love your K-65S20M2 TV.

      This model is designed to deliver stunning picture quality with vibrant colors and sharp detail and its sound system brings clear, powerful audio right out of the box.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Tv Bravia 2

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ………..’.’>>>>>>>>>>>>>>>>>>>>>>>><<>>>>>>>><<

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ab032,

      It is truly wonderful to know that you consider the BRAVIA 2 II the best TV! We are thrilled that it has earned such a high spot in your home.

      The heart of that "Best TV" experience is our 4K Processor X1™. This advanced chip is what makes your favorite content look so lifelike; it uses sophisticated algorithms to cut down on noise and boost detail in real-time. Whether you are watching a classic film or the latest streaming hit, the X1 processor works alongside 4K X-Reality™ PRO to upscale everything to near-4K resolution, ensuring the colors are rich and the textures are incredibly sharp.

      Thank you for choosing Sony to be your window to world-class entertainment.

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Amazing Picture!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV! Cant believe the price for such an incredible picture! You wont be disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Matthew, we are incredibly grateful for your enthusiastic 5-star review of the Sony BRAVIA 2 II! It's fantastic to hear your excitement about the picture quality and the exceptional value you've experienced. We designed the BRAVIA 2 II to bring premium visual performance, and your feedback truly validates that effort. Thank you for choosing Sony! Best regards, -Dominick Sony_US