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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 415 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the excellent picture quality and ease of use as major positives of the 65" Class BRAVIA 3 LED 4K UHD Smart Google TV (2024). Color, price, and setup are also appreciated by users. However, some customers have reported issues with connectivity and the remote control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 415 reviews
  • Pros mentioned:
    Picture quality, Setup

    Rated 3 out of 5 stars

    Great Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great TV for picture quality and easy setup. I had to return this TV for another as there seemed to be an issue with it. It would startup randomly so had to unplug it when leaving the house. It would switch stations when in the middle of watching. I have had a previous Bravia for over 7 years and love it very much too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceB,
      Thank you for your time writing this review. While we are glad you like the great picture quality and easy setup of the BRAVIA 3 TV. We're sorry to hear that you returned the unit due to some issues that you encountered. We have troubleshooting options that you may perform that can resolved issues with the TV. We hope that you will shop again Sony in your future purchases. We appreciate your feedback and thanks again for shopping Sony! - Kris Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    sony 65" tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy set up, has a very good picture quality I would recomend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NormanA, we're glad you like the ease of setup and picture quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Is nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good-sized TV. Works well and looks good. WE are happy with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HI JustMe,

      That's fantastic! We are delighted that you are happy with the size and performance of your 65" BRAVIA 3 TV. Thanks for choosing Sony.

      Best regards, Eliab sony-global

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love most everything about the TV so far. The only real concern I’ve had is it did not want to connect to the Internet a couple times one day seems to be fine now hoping it was just an Internet issue, although the rest of the items in my house that connected to the Internet we’re having no issues

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimF,

      We’re glad you’re loving most of it! We're sorry to hear about the internet connection problems you experienced. It’s great that it seems to be working fine now, but since your other devices weren’t affected, it could’ve been a temporary issue with the TV’s Wi-Fi setup. If it happens again, try restarting the TV and make sure your TV’s software is fully up to date for optimum performance. You can check this by going to Settings System → About → System software update.

      We also encourage you to check out our troubleshooting steps that can help address various issues, particularly if your TV's Wi-Fi signal is dropping or experiencing intermittent disconnections. You can find these steps here: https://www.sony.com/electronics/support/articles/00184183

      If you need more information or technical assistance with your product, please feel free to contact us and we'll be more than happy to assist you. You may send us an email at [email protected] with the following:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We appreciate you and thanks for sharing your feedback!

      Regards,
      Jess Sony_US

  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great picture, issues with TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good TV but had concerns about a few things… Pros: Great picture, very clear, sharp images with perfect colors. Image has somewhat of a narrow viewing range, image less clear/bright when viewing at an angle. Sound was ok, not great but probably average for this price range of TV. Cons: 1) Biggest concern was occasionally TV would not turn on. Only way to resolve was to unplug and replug. Then the TV would work fine. 2) Trouble when using regular antenna TV input. Some stations would not come in correctly which was not an issue with prior TV. Also, picture on one channel froze (like a screenshot), when trying to change channel the sound/voices would change to other channels but image remained frozen on prior channel. 3) Lost all sound on one occasion using streaming. Only way to resolve was to close to the app and reopen. 4) Slow response times when navigating menus. I really wanted to keep this TV but was concerned about long term performance given the above issues so decided to return for a different TV.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hoss4, thanks for choosing and purchasing our product. We're glad you like the picture and sound quality of the BRAVIA 3. We're sorry to hear that you have issues with your Sony unit.
      Set the Bravia Sync to OFF or use a CEC-less HDMI cable or adapter to prevent the TV from rebooting or restarting. Please make sure your TV has the latest firmware installed:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/k-65s30/downloads

      Please isolate the issue by following this link:

      https://www.sony.com/electronics/support/articles/00159487?utm_source

      May we contact you to help? If so, please email the below information to [email protected] .
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony TV Model Number:
      Additional Information regarding your experience with the K65S30.

      We are sorry for the inconvenience and hope to speak to you to resolve this matter.
      We appreciate you and thanks again for shopping Sony!

      Sincerely,
      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Love this TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is the best! Love the crisp colors, the built in apps. Excellent for game play!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamanthaW,

      We are beyond pleased to hear that your BRAVIA 3 has earned the title of the best TV in your home! It is fantastic to know that the crisp, vibrant colors and the seamless integration of your favorite built-in apps are providing such an enjoyable experience. We are also thrilled that the TV is delivering the high-performance responsiveness you need for an excellent gaming session.

      Thank you for making Sony part of your home entertainment.

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Great tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces a 55 inch insignia which I have had for almost 10 years. It was time for an up grade, this tv is way better than my old one. I always wanted a Sony, back in the day we used to have a Sony Trinitron.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, HooptyGT!

      We are honored that you chose the K-65S30 to replace your long-standing TV. It’s a huge compliment to hear that you’ve wanted a Sony since the days of the Trinitron!

      We are thrilled that your new 65-inch display is delivering that "way better" experience you were looking for. Thank you for your loyalty and for making us a part of your home again after all these years.

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great value for what you pay, highly recommended.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a month and we couldn’t be happier with our purchase. The quality of our Sony vs the Samsung we had before is just way better. The Samsung only lasted a year and a half and the initial configuration was more difficult than the Sony Bravia we have now too. Planning to update our bedroom tv in the near future and will go with another Sony for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Aweseome, ER11! We're glad you like your new Sony TV. Enjoy and thank you for choosing Sony. -Craig Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Sony tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good TV. Good sound Very easy to use i love it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ottoniellopez,

      Great! We're thrilled that you are enjoying the sound, picture quality, and user-friendly functions of the TV. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 3 worth the money

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony LCD was purchased for the bedroom. You can't beat the price and picture quality for a television that will stay on for 50% of the night.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RussellH!
      We are truly wonderful to know that your new Sony BRAVIA 3 is a perfect fit for your bedroom. It's fantastic that you're experiencing such great picture quality and value, even during those extended nighttime viewing sessions.
      This model really shines with its vibrant colors and clear detail, making every scene a pleasure to watch.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture and features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off saying that I had a great customer service experience. The TV was an excellent choice. It has a fantastic picture and great features. So happy that my Best Buy representative introduce me to this TV, I'm so happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertL, we're glad you are happy with your new TV! Thanks for choosing Sony. ~Earl Sony_US

  • Pros mentioned:
    Picture quality, Setup

    Rated 5 out of 5 stars

    happy with purchase great price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    amazingly easy set up. picture is great, packaged very well

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SusanB, we're glad you like the ease of setup and picture quality of our product. Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the picture and sound I get from this television.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your review, KelliE!

      We are so pleased to hear that you love the picture and sound you're getting from your new K-65S30 television.

      It's rewarding to know that we are delivering the excellent home entertainment experience you expect from Sony!

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great TV, Great Price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony does it again! They come up with the best picture quality and user interface! You will love this Sony product!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Armando,

      Thank you for choosing Sony!

      It's truly rewarding to hear that you're enjoying the K65S30 TV! We're delighted that you appreciate its exceptional picture quality and user interface. Thank you for the wonderful feedback and for recommending our products.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony Bravia 3 is perfect for our home. We have enjoyed Sony tv for many years as they are built to last.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Sabrina,

      Thank you for choosing Sony!

      It makes us really happy to hear that your K65S30 TV is perfect for your home. We're glad to know that you've enjoyed our TVs for many years and appreciate their durability. Thank you for sharing your positive experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    My Sony TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a very good customer service at store and my TV has a very good screen/color and all

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FaridehK,

      Thank you for your 5-star review! We're immensely pleased to hear you're happy with your purchase and that you're enjoying the excellent screen and color quality of your new BRAVIA 3 TV. We're proud of the technology we've built into the BRAVIA 3, and it's great to hear that it's delivering the high-quality picture you expected. We hope you continue to enjoy a fantastic viewing experience for years to come!

      Thank you for being part of the Sony family!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy Rules the Sky

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Colors and Definition. Google browser with microphone is the best to get anything on Youtube and any other venue. So glad l went to Best Buy!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MichaelP, thank you so much for the amazing 5-star review! We're really happy to hear you're enjoying the stunning color and sharp definition of your Sony - BRAVIA 3. This TV is designed to bring every scene to life with rich detail and vibrant clarity. We're so glad the Google Assistant feature is making it easy and fun to access YouTube and all your favorite content with just your voice. We truly appreciate you choosing Sony to be part of your home entertainment experience! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Fantastic TV!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the TV so far. It has really natural color and sounds great with my home theater system. It is pretty intuitive to use and set up was quick and easy. I had a previous generation Bravia Sony TV and this one is just as great as the last one!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AldenG, Thanks for sharing your excitement! We're thrilled to hear you're loving your Sony BRAVIA 3 TV. It's fantastic that the natural color, intuitive interface, and easy setup made a great impression. Thank you once again for choosing Sony! Enjoy! -Maria Sony_US

  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Happy with it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up with two people. Good picture quality. Easy to use apps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeC, we're glad you like the picture quality of your new TV! Thanks for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 3

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65” Sony Bravia 3 is the most beautiful tv ever! The color, contrast, is perfect! It stands out among every other brand side by side. This is my third Bravia. I have the original, the second version and. Is the 3. The best tv in my home. Samsung cannot compare.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi StephanieG, Thanks for the 5-star rating! We're glad you like your new TV. Enjoy and thanks for choosing Sony. -Craig Sony_US

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