Customer Ratings & Reviews
- Model:
- K65XR50
- SKU:
- 6623848
Rating by feature
- Picture Quality
Rating 4.8 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.8 out of 5 stars
Customers are saying
Customers express satisfaction with the 65" Class BRAVIA 5 Mini LED 4K UHD Smart Google TV (2025)'s picture quality, describing it as superb. The TV's brightness is also a positive point for some users. Additionally, some customers feel the size of the TV is ideal for their living space.
This summary was generated by AI based on customer reviews.
Great product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is great and I am extremely happy with its performance and ease of use.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, ClintonT!
We are so pleased to hear that you are extremely happy with your new K-65XR50! Delivering both great performance and ease of use is what we aim for with our Bravia lineup, so it’s rewarding to know we hit the mark for you.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
Great tv!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this tv so far, got it cause my old Sony Bravia died after 8 years. This one is way more up to date way less laggy, and actually has apple integration!? Crazy!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jessup,
We're excited to hear that your new Sony BRAVIA TV is living up to your expectations—especially after 8 years with your previous model! Thank you so much for your fantastic 5-star rating. It's wonderful knowing the latest updates and smooth performance are making a difference for you, and we're glad that Apple integration is bringing new convenience to your viewing experience.
Thank you for choosing Sony—wishing you a bright day!
DiegoV.
Purchase & installation of Sony Bravia 65" TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very satisfied with the purchase and installation of our new Sony Bravia 65" TV. It goes perfect with our Bose Smart Soundbar. Geek Squad was very helpful in explaining the remote & TV features. They were well mannered and neat & tidy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Torio,
Thank you for sharing such a wonderful review of your new Sony Bravia 65" TV! We're absolutely delighted to hear that you are "very satisfied" with both your purchase and the installation.
We're also pleased to hear that the Geek Squad provided such helpful service, explaining the remote and TV features. It sounds like you had a truly excellent end-to-end experience!
Thanks for choosing Sony!
Sincerely,
Jenn | Sony Social Media Team.
Great TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and also got an excellent price on it during a sale.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Whickz71,
Thank you so much for your 5-star review! We're elated to hear that you're enjoying your Sony - BRAVIA 5 and that you were able to take advantage of a great deal during the sale.
The BRAVIA 5 is designed to deliver exceptional viewing experience thanks to its XR Processor, which intelligently enhances color, contrast, and clarity for lifelike picture quality. It also features acoustic multi-audio technology for immersive sound and supports popular streaming app through Google TV, making it easy to access all your favorite content in one place.
We truly appreciate you choosing Sony.
Regards,
Dominick
TV is great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has been wonderful! Was worried about the contrast but it’s been great.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Cycosis,
Thank you for taking the time to share your positive experience with the Sony Bravia K-65XR50! We are pleased to learn that your concerns about contrast were misplaced and that the TV has exceeded your expectations.
One of the standout features of the BRAVIA 5 is its XR Contrast Booster 15, which dynamically adjusts the contrast to optimize the picture quality. This technology, combined with the XR Triluminos Pro, ensures that you experience a wider, more natural color palette and enhanced contrast, even in bright environments.
Thank you for selecting Sony!
Warm regards,
Estefany
Great Smart TVs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony makes some of the best Smart TV's available. This makes my 4th Sony I own.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for the fantastic review, Neckbone!
We are absolutely thrilled to hear that you consider Sony to make some of the best Smart TVs available! It is incredibly rewarding to know that this is your fourth Sony TV and that you continue to trust us for your home entertainment needs. Your loyalty means a great deal to us.
Thank you again for being a valued Sony customer and for sharing your experience.
Best regards, Gus, Sony Social Media Team
Sony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV it self is good. But the remote is very cheap. My son has a Sony and his remote lights up. Mind does do anything.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Lynette,
We're so glad to hear your Sony K65XR50 TV fulfills your expectations. Thank you for sharing your fantastic five-star review—it means a lot to know you're enjoying the product. Regarding the concern about the remote control, it is likely, that the remote that your son's TV comes with, is a backlit remote, which varies depending on the model, but the only main difference its that backlit function, as the remote should be operating just perfectly fine, although, if you encounter any issues with it, please feel free to reach out to our technical support team; We'd be always glad to help!
Thanks for choosing Sony—wishing you a vibrant day!
DiegoV.
Tv swivel
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good, would be nice to have function to swivel tv
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your review and for sharing your thoughts about the K65XR50, Alarm. We're glad to hear you're enjoying the TV overall. We appreciate your suggestion regarding a swivel function—customer feedback like yours plays an important role in helping us enhance our products and design features that best meet users' needs. While the K65XR50 does not currently include this function, please know your input will be shared with our product team for future consideration.
Thank you again for choosing Sony!
Best regards,
Gus
Sony Social Media Team
TV purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I found the TV I wanted but could not find a sales person to help me. I had to go to the front of the store and beg for help.
I would recommend this to a friendNew 4K Sony
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the picture on the tv and sound. The pixels make the color pop
I would recommend this to a friendLove Sony!!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great TV!! Replaced an old Bravia and feel like we didn't even get a new TV!!!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi RachelW,
We're glad to hear you're loving your new BRAVIA 5 TV! It's fantastic to know that it provides the same incredible, high-quality experience you've come to expect from Sony.
Thanks for choosing Sony.
Best regards,
Eliab
Sony 65” Bravia 5 XR50
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item arrived as scheduled with plenty of notification. Sony Bravia 5 was well packaged and easy to assemble. Instructions were provided to help setup program apps.
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you so much for sharing your experience with the Sony Bravia 5, Roomba3. We're delighted to hear that your TV arrived on schedule with ample notifications, and that you found the packaging secure and assembly straightforward. We’re glad the included instructions made it easy to set up your TV and start enjoying your favorite apps. Your feedback is truly appreciated and helps us continue delivering a top-tier experience to our customers.
Thank you for choosing Sony!
Best regards,
Gus
Sony Social Media Team
Great tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These Sony Bravia TV’s are incredible in quality and long lasting
I would recommend this to a friendBrand response from SonyListens
Posted .Hi LaurenS,
We truly appreciate you sharing your positive feedback and are glad to know you're enjoying a long-lasting and incredible viewing experience.
Thanks for choosing Sony.
Best regards,
Eliab
Expected Better Functionality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More disappointed than impressed. Primary complaint is the volume control. There is a major delay between button press and volume level it is very annoying like a super slow computer. Also takes very long to display broadcast digital channel descriptions. My 10 year old Sony TV is much more responsive than this one.
No, I would not recommend this to a friendNew Sony TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had for week now and everything is as expected still learning the google part
I would recommend this to a friendBrand response from SonyListens
Posted .Hello there,
Thank you for choosing Sony!
We're honored to hear that your K65XR50 TV is performing well after a week of use. Exploring new features like Google integration can be exciting, and we’re here to support you as you get more familiar with it. Thank you for sharing your experience with us!
Best regards,
-Fred
- Pros mentioned:Picture quality
Bad experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased tv and scheduled delivery 13 days out. Received 9 texts evening before, ended up in website loop. Called Geek Squad, recvd 10-12:30 time slot. Next morning rcvd call: your technician is out (HA, day before holiday weekend), next delivery is another 2 weeks out! That is horrible customer service! What we learned over 2 hours on phone: There is zero option to call store or sales agent, you must drive across town and they can’t do anything. We received 3 different excuses from BB and GS. Geek Squad canceled us, but put us at farthest date available - so now 26 days. There is no option of a wait list. Best Buy only uses Geek now. Our only options are: cancel and try to get $$ back (thousands), or wait. We cannot lift/transport/set up ourselves, and are left very frustrated and unhappy with Best Buy and Geek Squad. This review offers place to add photos and describe picture quality: of what?! If you have other options, our advice is stay far away from these companies.
No, I would not recommend this to a friend Not a very Happy Customer YET
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This review does not reflect on the sales person in the store or the Geek Sqad that was here yesterday to complete installation of new TV. They did a great job we just were unlucky to get a TV with a problem. So back to the beginning we had to wait 2 weeks for the first appt to set up new tv. That appt was canceled on the day of appt because someone called off and Geek Sqad needed 2 people to do set up. So it had to re scheduled and thats where the problem is. We were put at the bottom of the list and had to wait another 2 wks before they could do set up. When an appointment is canceled at last minute due to your problem w/ the appt we add should have been moved to the top of the list not have to wait another 2 weeks. Then when they came for installation there is a problem w/ the TV. Not their faul, but then we were called with another appt date over 2 weeks away. Again now we waited fir a month to get the TV and the soonest you could get us another app was 10-18. So so now were heading close to 2 months just to get our tv installed. We again should have been moved to the top of the list. Then there is the Haul away you should never schedule haul away prior to the installation unless the customer tells you this is ok. Yesterday the haul away people came before the installation team. We told them until we knew everything went well with the install that they could not take the tv we were watching. And as it ended up there was a problem with the new tv but they left the new for us to watch and the install team did take the old tv withthem when they left. My point here is the haul away appts should not be scheduled prior to the install appts. Since the haul away people did not haul away our old tv i feel we should be credited the haul away charge. Once everthing is said and done we will have waited almost 2 months for our new tv and i would like to talk to someone about this situation once everything has been completed.oh by the way i was sent this original request a couple days after we purchased the tv. There is no way a person can respond to these request that soon. You need to wait until after all work is completed. I also would like to tell you the i did appreciate getting 11 emails yesterday and couple calls. It should not have taken 11 emails and the phone calls to get this rescheduled. I still cant answer below questions because we dont have the replacement yet.
No, I would not recommend this to a friendWay too dark
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is too dark. Can’t adjust the brightness. Didn’t like the interface either
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MarcosS.
We are very sorry to hear that you are experiencing issues with your K-65XR50 television being too dark and that the picture adjustments are not meeting your needs. We certainly want you to get the vibrant, beautiful picture quality this TV is known for.
We would recommend checking a few key settings, as they might be affecting the overall brightness:
Picture Mode: Ensure the TV is not set to a "Cinema" or "Custom" mode that might prioritize a dimmer, cinematic look. Try switching to "Standard" or "Vivid" to see an immediate boost in brightness.
Light Sensor/Eco Settings: Check the Ambient Light Sensor (or Eco settings) under Picture or Power settings and make sure it is turned off. When on, this sensor automatically lowers the brightness based on the room light, which can make the screen appear too dark.
We also regret that you didn't like the interface. We constantly work to improve the user experience, and your feedback has been noted by our design team.
If the picture issue persists after checking the settings above, please reach out to our support team directly. We are happy to help troubleshoot the brightness controls for you.
Thanks for choosing Sony.
Best regards, Gus, Sony Social Media Team
- Pros mentioned:Picture quality
tv review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Tv picture looks very good and clear best tv out there
I would recommend this to a friendBrand response from SonyListens
Posted .Thank you for your fantastic review, BillE.
We are so pleased to hear that you love your new K65XR50 television and that you are enjoying the very good and clear picture. It's truly rewarding to know that you feel it's the best TV out there, as we designed it to provide a premium and immersive viewing experience.
Thank you again for choosing Sony!
Best regards, Gus, Sony Social Media Team
