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Customer Ratings & Reviews

Your price for this item is $2,298.00
The comparable value price is $3,499.99

Customer reviews

Rating 4.8 out of 5 stars with 193 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 5.0 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

97%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-193 of 193 reviews
  • Rated 5 out of 5 stars

    Excellent delivery and setup service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation service, plus disposal of e-waste

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesB,

      We're so glad to hear you had a smooth setup process for your new BRAVIA 8 II. Thanks for sharing your positive experience with the installation service and e-waste disposal.

      We appreciate you choosing Sony and hope you enjoy the TV!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Rated 5 out of 5 stars

    Great TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality, great brightness, easy setup -- very pleased!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave, thank you for the wonderful review! We're really happy to hear you're enjoying the high-quality performance, impressive brightness, and easy setup of the Sony - BRAVIA 8 II. We're glad it's been a great experience so far, and we truly appreciate you choosing Sony! Regards, -Dominick Sony_US

  • Rated 5 out of 5 stars

    Samsung T.V

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great T.V, The quality is very good and bright.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, BryanP,

      Thanks for the review and the 5-stars rating! It brings us great joy to hear that you are taking advantage of your Sony BRAVIA TV's amazing picture quality and Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, brightness, contrast, and clarity for you to enjoy the content on the highest quality!

      Thank you for choosing Sony. have an amazing day!
      -DiegoV Sony_US

  • Rated 4 out of 5 stars

    Sony tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will recommend this tv it has good quality. This is the best smart tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BaljinderK,

      We're pleased to learn that your Sony BRAVIA TV has impressed you with its good picture quality and smart features. Thank you for your strong 4-star rating and for recommending the K65XR80M2 as the best smart TV—it truly means a lot. The intuitive interface and vibrant visuals make everyday viewing enjoyable and effortless.

      Thank you for choosing Sony—wishing you an outstanding day!
      DiegoV. Sony_US

  • Rated 4 out of 5 stars

    Jeremiah

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV doesn't automatically tape so I can go back an hour when I want to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello displayname,

      Thank you for considering Sony products.

      We apologize for the inconvenience you're experiencing with your K65XR80M2 TV. We understand that the ability to rewind live TV is an important feature, and we're sorry that it's not working as you expected.

      To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at socialsupport@am.sony.com. We kindly ask that you include the following details in your message:

      - Name:
      - BestBuy Username:
      - Model Number:
      - Description of the Issue:
      - Telephone Number:

      Thank you for your patience, and we look forward to assisting you further.

      Best regards,
      -Fred Sony_US

  • Rated 1 out of 5 stars

    Installation is 17+ days - unacceptable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is great, I bought over $55,000 worth of TVs, PCs, Tablets, printers, and hundreds of cables but Why do I have to wait 17 days after purchasing this TV and a Sound bar - BB does/t have to support to install a new TV 17 day wait is too long. Store manger said Corporate has cut back on the number of installers l Go find another TV supplier who can install and support the products they sell. Talked to Geek Squad and the guy just hung up on me. Written 2 letter to the CEO and no response.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Color Adjustment / Picture Viewability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color adjustment for Black (to dark) and Reds (overwhelming) do not help with adjusting the pictures viewability. Swapping TV out for another because of this.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your feedback on the K-65XR80M2, JohnC. We are sorry to hear that you were having trouble with the color adjustment, particularly with the blacks being too dark and the reds being overwhelming. This is not the viewing experience we aim to deliver, and we sincerely apologize for the frustration this has caused.

      Our XR Processor is designed to optimize color and contrast, but we understand that individual preferences can vary. We're sorry that even after attempting adjustments, the picture quality was not to your liking. We appreciate you taking the time to provide this detailed feedback.

      We understand that you've decided to swap the TV out for another, and we thank you for letting us know about your experience. Your comments are valuable and will be passed along to our product development team.

      Thanks for considering Sony products.

      Best regards,

      Gus
      Sony Social Media Team Sony_US

  • Rated 1 out of 5 stars

    TV no show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this TV &sound bar with delivery and set up Every time deliver date came they said I to reschedule. Most recent was to have it yesterday. Now postpone till 12/17.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia 8 2 OLED 65” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best true to life picture ever!!! I am amazed at the clarity and beautiful colors on my new Sony TV. I would highly recommend this TV for the brilliant picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BettyD,

      Thank you for the wonderful 5-star review! We are so glad you are amazed by the clarity and beautiful colors of your new Sony BRAVIA 8 II. We engineer our TVs to deliver a truly stunning, immersive viewing experience, and your feedback confirms we hit the mark.

      Thanks for trusting Sony and enjoy the brilliant picture!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Love the new sony bravia 8 II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It awesome the colors are awesome 10 out of 10 The black Level 10 out of 10 Brightness 10 out of 10 the Champ is back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is really good . still figuring all the settings , im sure there are so many I haven't even tapped into. i am very happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKmccurdy,

      That is fantastic to hear! We are glad you are enjoying the excellent picture quality of your new BRAVIA 8 II OLED TV and the endless possibilities of the settings.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Rated 5 out of 5 stars

    Sony has another winner!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display has incredible image quality! The colors are fantastic without being over-saturated. And the renowned Sony image processing is there as well to provide a very pleasing and ultra-accurate image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, KBJSR,

      Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

      Thanks for choosing Sony, have an amazing day!
      -DiegoV Sony_US

  • Rated 5 out of 5 stars

    Oh my, the Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my, the Picture! We see things we have not before! Colors are so true! Would love to sie a 75''

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomL!
      Thank you for your wonderful feedback! We are really happy to hear that the picture quality and true colors are making such a great impression. When the time comes to explore the 75'' K-65XR80M2, we’re confident it will deliver an even more immersive experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US