Customer Ratings & Reviews

Hi BettyD,

Thank you for the wonderful 5-star review! We are so glad you are amazed by the clarity and beautiful colors of your new Sony BRAVIA 8 II. We engineer our TVs to deliver a truly stunning, immersive viewing experience, and your feedback confirms we hit the mark.

Thanks for trusting Sony and enjoy the brilliant picture!

Regards,
Dominick

Hi KKmccurdy,

That is fantastic to hear! We are glad you are enjoying the excellent picture quality of your new BRAVIA 8 II OLED TV and the endless possibilities of the settings.

Thanks for choosing Sony. Best regards, Eliab

Hi TomL!
Thank you for your wonderful feedback! We are really happy to hear that the picture quality and true colors are making such a great impression. When the time comes to explore the 75'' K-65XR80M2, we’re confident it will deliver an even more immersive experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hi RickyG,
Thanks for sharing your feedback with us. We're really sorry to hear about the issues you're having with your K-65XR80M2 TV.

We want to make sure you get the best experience possible, so we recommend reaching out to our technical support team. They can help troubleshoot the problem and find a solution for you.

Please use the contact information provided here: https://www.sony.net/support-contact

We really appreciate you giving Sony a try and letting us know about your experience.
Warm regards,
Estefany

Hi, KBJSR,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi ScottM!
Thank you for your feedback. We are delighted to hear that the K-65XR80M2 TV continues to fulfill your expectations with its dependable quality, great picture, vivid colors and simplistic controls.

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Hi Home,

We are immensely pleased to hear that you are absolutely loving your new TV. It’s fantastic to know that the outstanding picture quality and immersive sound of the BRAVIA 8 II are making such a big impression, and we’re glad you’re having fun exploring all the different options it offers.

Thank you for making Sony the centerpiece of your home entertainment experience.

Best regards,
Dominick

Hi DavidF,

We’re happy you’re enjoying the BRAVIA 8 II! If audio sync issues persist with your external box, try enabling the A/V Sync feature in the TV’s audio settings for a seamless experience.

Thanks for choosing Sony.

Best regards,

Eliab

Hi TishaC,

We’re thrilled you’re enjoying the class-leading picture quality and finding our app helpful! For an even more immersive experience, you might consider adding a Sony BRAVIA Theater soundbar, which syncs with your TV to create a truly cinematic soundstage. Thanks for choosing Sony.

Best regards,

Eliab

Hi MarkS,

Thank you for choosing the BRAVIA 8 II and for sharing your initial impressions with us. While we are glad to see a 4-star rating, we want to ensure you are completely satisfied with your purchase. This television offers extensive customization options designed to enhance the picture to your specific preferences, ranging from clarity to color vibrancy. To help you unlock the full potential of your display, we recommend exploring our detailed guide on adjusting the picture settings here:

https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

Beyond internal settings, the quality of the signal being fed into the TV is crucial for a premium experience. We recommend ensuring that you are using high-speed HDMI cables capable of supporting full 4K resolution, as older cables can often bottleneck the picture quality. Additionally, if you primarily use streaming services, please ensure your TV is located within 25 feet of your wireless router. Streaming 4K content requires a high-bandwidth, stable connection; if the signal is weak, the app may automatically drop the resolution to prevent buffering, which significantly impacts visual clarity.

We are confident that these adjustments will provide the high-quality visual experience you expected from a BRAVIA television. Thank you for choosing Sony!

Regards,
Dominick