Customer Ratings & Reviews
- Model:
- K65XR80M2
- SKU:
- 6626032
Rating by feature
- Picture Quality
Rating 4.9 out of 5 stars
- Sound Quality
Rating 4.7 out of 5 stars
- Brightness
Rating 4.9 out of 5 stars
Customers are saying
Customers praise the 65" Class BRAVIA 8 II OLED 4K UHD Smart Google TV (2025) for its amazing picture quality, stunningly beautiful OLED quality, and incredible high contrast. The TV also scores high marks for its black level and ease of setup. The only drawback mentioned by customers is the remote control, which lacks a numeric pad.
This summary was generated by AI based on customer reviews.
New TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Size perfect. Clarity and resolution are amazing. Greatly sound without additional assistance
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SueP!
Thank you for your feedback! We are delighted to hear that the size of the K-65XR80M2 is just right for you and that you’re impressed with its clarity and resolution.
We appreciate you choosing Sony!
Best regards,
Estefany
Sony Bravia
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this tv for my father for his birthday, he’s been so happy with this purchase I think it’s the best tv we seen in a while.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello MarioL,
Thank you for choosing Sony!
We couldn’t be happier to hear that your father is so happy with the K65XR80M2 TV you bought for his birthday. Knowing it stands out as one of the best TVs you’ve seen brings us great joy. Thank you for trusting us to be part of such a special gift!
Best regards,
-Fred
Sony tv
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We live this tv everything about it works and looks great
I would recommend this to a friendBrand response from SonyListens
Posted .Hello KellyS,
Thank you for choosing Sony!
We couldn't be happier to hear that you love your K65XR80M2 TV and that everything about it works and looks great. Your enjoyment of the product inspires us to continue delivering exceptional quality and design that enhances your viewing experience.
Best regards,
-Fred
Sony bravia 8 ii tv review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is great, my issues are with the stand and the sound. The sound is horrible. The mid and upper frequencies are harsh and "tinny" sounding. Ive tried using the equalizer to tame the problem but now it sounds dull and the harshness is still there. I think its in the amp or crossover because if i connect my surround processor (i have to use optical, my surround processor doesn't have hdmi) the harshness is still there. I'm very disappointed in the sound, especially since I've read good reviews of it. I'm starting to think i have a defective unit. The stand, while there's nothing wrong with it per se, protrudes forward of the tv by a good amount, 6 , 7 inches. So the screen is set back from the edge of my stand by 7 inches. This is absolutely not a problem for most people, and honestly i don't know what else they could do. It is pretty stable. For me, i can't move my center channel speaker back flush with screen so i have to rest my delay. Also i need to move my left and right speakers back so they wont be flush with front of my stand. I know this is minor, nitpicky stuff. Its a 65 inch tv, the stand has to be in front and behind the screen. My old tv sat flush with front of the stand. The big issue, and its huge for me is the sound. It's horrible, fingernails on a chalkboard bad.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi MichaelF,
Thanks for your detailed feedback on the BRAVIA 8 II OLED. We're glad you like the picture, but we're very sorry to hear about the sound issues you're experiencing. This isn't typical, and we'd like to investigate why you're not getting the audio quality you expect.
We also appreciate your comments on the stand's depth and how it affects your setup. We'll definitely consider this feedback for future designs.
For the sound, please contact one of product specialist through this link: https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can help troubleshoot and find a solution.
Thanks for considering Sony.
-Eliab
Excellent Customer Service’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The personnel at the store showed excellent customer service in the way they assisted us in our purchase
I would recommend this to a friendSales review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ashley was great to work with, she developed a ideal package.
I would recommend this to a friendAmazing workers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service. Always helpful and very clear communication
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Hernan,
That's fantastic to hear! While we are delighted you received amazing service and clear communication, please note that we are Sony, and those compliments sound like they are for the retailer. We hope you are also enjoying the stunning picture quality of your 65" BRAVIA 8 II OLED TV!
Thanks for choosing Sony.
Best regards, Eliab
- Pros mentioned:Picture quality
More Instruction needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product great, but elderly father needed a little more instruction on how to use remote
I would recommend this to a friendBrand response from SonyListens
Posted .Hello ThomasC,
Thank you for considering Sony products.
It brings us great joy to hear that the K65XR80M2 TV is working well for you. We appreciate you mentioning your father's experience, and we understand how important clear guidance can be. For detailed instructions on the remote and button functions, please feel free to visit: https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001690180.html. We're here to support you and your family every step of the way.
Best regards,
-Fred
Bread sticks
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing chicken nuggets great JOB marking the bread sticks
I would recommend this to a friendSony tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv for the customers to buy I hope to buy another one some times soon
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Kurd76,
We're pleased to learn that your Sony BRAVIA 8 II TV has made such a great impression—thank you for awarding it 5 stars and sharing your excitement about possibly owning another one in the future. Its stunning color and crystal-clear picture are designed to enhance every viewing experience, making it a fantastic choice for any home.
Thank you for choosing Sony. We hope today is fantastic!
DiegoV.
Still waiting delivery
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t review as it hasn’t been delivered yet. Not sure why the system doesn’t know this. Will be delivered in a week.
I would recommend this to a friendSony 65" Bravia 8 II OLED 4K UHD
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Sony TV is the Best I have had! Clarity and colors of the picture are great! Sporting events are so clear on quick moves making it a joy to watch! Tis is my 3rd Sony of which 2 were Bravia's. Well worth the price for the upgrades in this model!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi James,
Thank you for being a loyal Sony customer and for sharing your positive experience with the picture quality and motion clarity of your new BRAVIA 8 II. We are thrilled to hear that this is the best TV you have owned and that you are enjoying the upgrades for sporting events.
Since your feedback is so positive, we would like to learn more about your experience to better understand the 3-star rating. Our goal is to ensure you are completely satisfied with every aspect of your purchase. If there are specific features you would like to learn more about, or if you need any personalized assistance customizing your TV settings for an even better experience, please do not hesitate to reach out.
If you have any technical questions or require further support, you can contact our dedicated team through the link below:
https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv
Thank you for choosing Sony!
Regards,
Dominick
a Stunning TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a stunning TV. I haven't found an issue. I cant speak to the smartness of it, as I'm using AppleTv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Dandy,
Thanks for the review and the 5-stars rating! We are delighted to hear how much you are enjoying your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.
Thanks for choosing Sony, have a nice day!
-DiegoV
Excellent delivery and setup service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent installation service, plus disposal of e-waste
I would recommend this to a friendBrand response from SonyListens
Posted .Hi JamesB,
We're so glad to hear you had a smooth setup process for your new BRAVIA 8 II. Thanks for sharing your positive experience with the installation service and e-waste disposal.
We appreciate you choosing Sony and hope you enjoy the TV!
Sincerely,
Jenn | Sony Social Media Team.
Samsung T.V
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great T.V, The quality is very good and bright.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, BryanP,
Thanks for the review and the 5-stars rating! It brings us great joy to hear that you are taking advantage of your Sony BRAVIA TV's amazing picture quality and Sony's XR Processor, which intelligently enhances every scene in real-time boosting color, brightness, contrast, and clarity for you to enjoy the content on the highest quality!
Thank you for choosing Sony. have an amazing day!
-DiegoV
Sony tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will recommend this tv it has good quality. This is the best smart tv
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BaljinderK,
We're pleased to learn that your Sony BRAVIA TV has impressed you with its good picture quality and smart features. Thank you for your strong 4-star rating and for recommending the K65XR80M2 as the best smart TV—it truly means a lot. The intuitive interface and vibrant visuals make everyday viewing enjoyable and effortless.
Thank you for choosing Sony—wishing you an outstanding day!
DiegoV.
Jeremiah
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV doesn't automatically tape so I can go back an hour when I want to.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello displayname,
Thank you for considering Sony products.
We apologize for the inconvenience you're experiencing with your K65XR80M2 TV. We understand that the ability to rewind live TV is an important feature, and we're sorry that it's not working as you expected.
To assist us in gathering more information regarding this matter and to work together towards a solution, please reach out to us via email at [email protected]. We kindly ask that you include the following details in your message:
- Name:
- BestBuy Username:
- Model Number:
- Description of the Issue:
- Telephone Number:
Thank you for your patience, and we look forward to assisting you further.
Best regards,
-Fred
- Pros mentioned:Picture quality
Installation is 17+ days - unacceptable
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great, I bought over $55,000 worth of TVs, PCs, Tablets, printers, and hundreds of cables but Why do I have to wait 17 days after purchasing this TV and a Sound bar - BB does/t have to support to install a new TV 17 day wait is too long. Store manger said Corporate has cut back on the number of installers l Go find another TV supplier who can install and support the products they sell. Talked to Geek Squad and the guy just hung up on me. Written 2 letter to the CEO and no response.
No, I would not recommend this to a friend Color Adjustment / Picture Viewability
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Color adjustment for Black (to dark) and Reds (overwhelming) do not help with adjusting the pictures viewability. Swapping TV out for another because of this.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback on the K-65XR80M2, JohnC. We are sorry to hear that you were having trouble with the color adjustment, particularly with the blacks being too dark and the reds being overwhelming. This is not the viewing experience we aim to deliver, and we sincerely apologize for the frustration this has caused.
Our XR Processor is designed to optimize color and contrast, but we understand that individual preferences can vary. We're sorry that even after attempting adjustments, the picture quality was not to your liking. We appreciate you taking the time to provide this detailed feedback.
We understand that you've decided to swap the TV out for another, and we thank you for letting us know about your experience. Your comments are valuable and will be passed along to our product development team.
Thanks for considering Sony products.
Best regards,
Gus
Sony Social Media Team
Unhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture clarity and quality does not reflect as shown in the store of the Sony Bravia 8 #2 TV
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Thank you for sharing your feedback, MiltongK.
We are sorry to hear that the picture quality of your K-65XR80M2 isn't matching what you saw in-store. Often, store displays use specific "Vivid" settings that may need to be adjusted for home lighting.
We recommend checking your picture mode settings or reaching out to our support team at https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv so we can help you optimize the display to your liking.
Thank you for choosing Sony.
Best regards,
Gus, Sony Social Media Team
