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Customer Ratings & Reviews

$2,699.99
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Comp. Value: $3,299.99

Customer reviews

Rating 4.8 out of 5 stars with 355 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

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Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers praise the 65" Class BRAVIA 8 II OLED 4K UHD Smart Google TV (2025) for its amazing picture quality, stunningly beautiful OLED quality, and incredible high contrast. The TV also scores high marks for its black level and ease of setup. The only drawback mentioned by customers is the remote control, which lacks a numeric pad.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 355 reviews
  • Rated 1 out of 5 stars

    TV no show

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this TV &sound bar with delivery and set up Every time deliver date came they said I to reschedule. Most recent was to have it yesterday. Now postpone till 12/17.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad tv

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    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over hyped. Not worth the money, colors are not accurate, would have bought the lg or Samsung oled models over this if I knew

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RyanK,

      We are sorry to hear that the color accuracy of your BRAVIA 8 II has not met your expectations. For the most precise and natural color profile, we recommend switching the picture mode to "Professional" (or "Custom") and setting the Color Temperature to "Expert 1," which is designed to meet industry standards for accuracy. Additionally, ensuring that "Vivid Colors" and "Live Color" are turned off in the settings will prevent the TV from oversaturating the image beyond the original content's intent.

      Thanks for choosing Sony. 

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Brightness, Picture quality

    Rated 3 out of 5 stars

    Outstanding picture quality, audio lagging

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To begin, the picture is outstanding! Even in my reasonably bright family room, there was no glare and the picture was bright enough to overcome the incoming sunlight during the day. Unfortunately I returned it due to an audio lag with the HDMI cable box input that started around 45 minutes of viewing and got progressively worse. Restarting the tv brought the picture and sound back together for another 45-60 minutes. I tried all suggestions on the Sony site AI, but could never get through to a live person. So as much as I enjoyed the outstanding picture quality, the audio lag issue was too much. Seeing the plethora of “fixes” available for the Bravia series, I reluctantly decided to swap it for another brand.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GaryF,

      Thank you for taking the time to share your experience with us. While we are happy to hear that you found the picture quality outstanding—especially its performance in your bright family room—we are truly sorry that the audio lag on your cable box input led to your decision to return the TV.

      Please know that your feedback is incredibly valuable to us. We understand how frustrating it is to have your viewing interrupted, and we have shared your specific comments regarding the HDMI sync issues and your experience with our support channels directly with our product development team. Feedback like yours is vital as we work to refine and improve the BRAVIA experience.

      Thank you for giving Sony a try. We genuinely hope to have the opportunity to provide you with a seamless, high-quality entertainment experience in the future.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Black level, Brightness, Picture quality

    Rated 5 out of 5 stars

    Love the new sony bravia 8 II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It awesome the colors are awesome 10 out of 10 The black Level 10 out of 10 Brightness 10 out of 10 the Champ is back.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Great Product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great picture, and love the ease of the remote control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeoneC!
      Thanks for the review! We are really happy to hear that you’re loving the picture quality and how easy it is to use the remote with your K-65XR80M2.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony has done it again... only much better!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Sony Bravia 8 ii for over a month now and feel that this TV is the best product on the market and many of the reviewers also confirms it. Everyone who sees my TV all say its the best overall picture even though they may have just bought a new TV from a different manufacture. I had some doubts about the cost of the Bravia 8 ii verses the other TV's that are being offered by Best Buy... but after careful consideration, I felt it was worth spending the extra money in buying the best TV out there... and Best Buy also was also having a sale on the Bravia 8 ii which swayed me even more to purchase. I've been very happy with my purchase of the Sony Bravia 8 ii... its worth it!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimB,

      We are thrilled to hear that the BRAVIA 8 II has exceeded your expectations! It’s wonderful to know that even after comparing it to other brands, you and your guests find the picture quality to be the best on the market. We’re glad the sale helped make your decision even easier, and we’re confident you’ll continue to enjoy that premium cinematic experience for years to come.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Best tv I’ve ever had

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went from a 9 year old Samsung edge lit led to this oled. Very noticeable difference. Colors are deeper and more vibrant. Motion handling is better. So far I love it. Some reviews say it’s not bight compared to others…..I had to turn my brightness down.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, rcbc96!

      What an incredible upgrade! Moving from an older edge-lit LED to the Bravia 8 II OLED is a huge jump, and we’re thrilled you’re seeing that "very noticeable difference" in color depth and motion handling. It's especially interesting to hear your take on the brightness—everyone's viewing environment is unique, so we're glad it’s providing plenty of punch for your space!

      Thank you for choosing Sony!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best Buy had this ready for pickup super fast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this TV right before Christmas when my old TV quit working. I am very pleased with this Sony! The picture is absolutely beautiful and the sound is great. I would definitely recommend to anyone looking for an absolutely beautiful picture!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, Sharon118!

      We’re so glad the K-65XR80M2 was there to save the day after your old TV quit working! It’s wonderful to hear that you are enjoying the beautiful picture and great sound quality. We truly appreciate your recommendation to others!

      Thank you for choosing Sony for your Christmas upgrade!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Plasma Replacement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Picture rivals or betters the plasma model it replaced. Google menu very convenient and intuitive. Sound is great for a TV, and sound bar not needed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi UMRMINER75!
      Thank you for your feedback. We are thrilled to hear that you're enjoying the K-65XR80M2 TV.

      This model features a 65-inch OLED display with a 4K resolution of 3840 x 2160 pixels, delivering crisp and clear visuals. Powered by the XR Processor with AI technology, it intelligently enhances every scene in real time, boosting color, contrast and clarity.

      Thanks for selecting Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony TV review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding picture quality...geek squad on top of their game..came out and set my system up and answered all of my questions

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LeeRoberts,

      We are thrilled that your new BRAVIA 8 II is delivering outstanding picture quality! It’s also great to hear that the Geek Squad team provided such excellent setup and support for your new system.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Top notch TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love our new TV. Great picture and sound. The quality is outstanding. Has sooo many options. Happy with our purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Home,

      We are immensely pleased to hear that you are absolutely loving your new TV. It’s fantastic to know that the outstanding picture quality and immersive sound of the BRAVIA 8 II are making such a big impression, and we’re glad you’re having fun exploring all the different options it offers.

      Thank you for making Sony the centerpiece of your home entertainment experience.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    New tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new 65 “BRAVIA 8 II OLED tv. THE COLOR AND SOUND IS GREAT.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JoyceO,

      It brings us great satisfaction to hear that you are loving your new 65" BRAVIA 8 II! By combining our premium QD-OLED display technology with immersive integrated sound, we aimed to create a truly cinematic experience, so it is wonderful to know that the vibrant colors and audio quality are standing out to you. It is fantastic to see this flagship performance becoming the centerpiece of your viewing setup.

      Thank you for trusting Sony.

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    great picture

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great picture. the color is amazing. great geek squad delivery

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CathleenS,

      We are thrilled to hear that your BRAVIA 8 II is delivering such a great picture and amazing color! Our focus with this model was to bring the most vivid and lifelike colors possible to your screen, so it is wonderful to know that the visual performance is making such a positive impression on you.

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Definitely Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent sound and coupled with sound bar - sounds like I'm at the theater. Beautiful color

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anjl54!
      It brings us great satisfaction to hear that your K-65XR80M2 is giving you that full theater experience at home. Pairing it with a soundbar is a great move to really bring those movies to life with beautiful color.

      We're genuinely thankful you decided on Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Satisfied customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the quality and how bright it is. We don’t have a line through the middle of our screen anymore!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DuanedM,

      We’re thrilled to hear you're enjoying the brightness and quality of your new OLED! It’s great to know you have a clear, perfect picture to enjoy now.

      Thanks for choosing Sony.

      Best regards,

      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    TV Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Pitcher and sound ive seen on a tv in this price range

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DouglasK,

      We’re thrilled to hear you’re enjoying your BRAVIA 8 II! It’s great to know that both the picture and sound quality have exceeded your expectations for its class.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia 8 2 OLED 65” TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best true to life picture ever!!! I am amazed at the clarity and beautiful colors on my new Sony TV. I would highly recommend this TV for the brilliant picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BettyD,

      Thank you for the wonderful 5-star review! We are so glad you are amazed by the clarity and beautiful colors of your new Sony BRAVIA 8 II. We engineer our TVs to deliver a truly stunning, immersive viewing experience, and your feedback confirms we hit the mark.

      Thanks for trusting Sony and enjoy the brilliant picture!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony Bravia

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    picture is really good . still figuring all the settings , im sure there are so many I haven't even tapped into. i am very happy with this purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi KKmccurdy,

      That is fantastic to hear! We are glad you are enjoying the excellent picture quality of your new BRAVIA 8 II OLED TV and the endless possibilities of the settings.

      Thanks for choosing Sony. Best regards, Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Oh my, the Picture!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh my, the Picture! We see things we have not before! Colors are so true! Would love to sie a 75''

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomL!
      Thank you for your wonderful feedback! We are really happy to hear that the picture quality and true colors are making such a great impression. When the time comes to explore the 75'' K-65XR80M2, we’re confident it will deliver an even more immersive experience.

      Thanks for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Sony Bravia 8 II

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at several different TVs including the LGC5. The picture on the Sony Bravia 8 II is really amazing. I also purchased a Sony theater 8 soundbar which is also very good

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dave,

      We are pleased to hear you are enjoying the amazing picture on your BRAVIA 8 II and the performance of your BRAVIA Theater Bar 8! To enhance your experience, we recommend enabling "Acoustic Center Sync" in the settings to allow the TV and soundbar to work in perfect harmony for even clearer dialogue.

      Thanks for choosing Sony.

      Best regards,
      Eliab Sony_US