Customer Ratings & Reviews

Hi BettyD,

Thank you for the wonderful 5-star review! We are so glad you are amazed by the clarity and beautiful colors of your new Sony BRAVIA 8 II. We engineer our TVs to deliver a truly stunning, immersive viewing experience, and your feedback confirms we hit the mark.

Thanks for trusting Sony and enjoy the brilliant picture!

Regards,
Dominick

Hi KKmccurdy,

That is fantastic to hear! We are glad you are enjoying the excellent picture quality of your new BRAVIA 8 II OLED TV and the endless possibilities of the settings.

Thanks for choosing Sony. Best regards, Eliab

Hi TomL!
Thank you for your wonderful feedback! We are really happy to hear that the picture quality and true colors are making such a great impression. When the time comes to explore the 75'' K-65XR80M2, we’re confident it will deliver an even more immersive experience.

Thanks for choosing Sony!
Best regards,
Estefany

Hello CarlosG,

Thank you for choosing Sony!

We're excited to hear that you’re enjoying the picture quality and sound of the K65XR80M2 TV. It’s rewarding to know our technology is enhancing your viewing experience, and we appreciate you sharing your positive feedback.

Best regards,
-Fred

Hi Alvin,

It’s a true pleasure to hear that your new BRAVIA 8 II has been your best investment! We are so glad you are enjoying the sharper contrast and the immersive sound quality that our engineers work so hard to perfect.

Thank you for choosing Sony to be the centerpiece of your home entertainment experience.

Best regards,
Dominick

Hi, KBJSR,

Thanks for the review and the 5-stars rating! We are delighted to hear how much you are loving your brand new BRAVIA TV! Experience a cinematic OLED picture unlike any other. Witness stunning contrast and billions of quantum dot colors, beautifully illuminated with our highest OLED brightness, all intelligently powered by our XR Processor with AI technology. Complemented by a sleek design and rich sound emanating from the screen, everything you watch will feel like a captivating cinematic event.

Thanks for choosing Sony, have an amazing day!
-DiegoV

Hi RickyG,
Thanks for sharing your feedback with us. We're really sorry to hear about the issues you're having with your K-65XR80M2 TV.

We want to make sure you get the best experience possible, so we recommend reaching out to our technical support team. They can help troubleshoot the problem and find a solution for you.

Please use the contact information provided here: https://www.sony.net/support-contact

We really appreciate you giving Sony a try and letting us know about your experience.
Warm regards,
Estefany

Hi TishaC,

We’re thrilled you’re enjoying the class-leading picture quality and finding our app helpful! For an even more immersive experience, you might consider adding a Sony BRAVIA Theater soundbar, which syncs with your TV to create a truly cinematic soundstage. Thanks for choosing Sony.

Best regards,

Eliab

Hi ScottM!
Thank you for your feedback. We are delighted to hear that the K-65XR80M2 TV continues to fulfill your expectations with its dependable quality, great picture, vivid colors and simplistic controls.

Thank you for putting your trust in Sony!
Warm regards,
Estefany

Hi DavidF,

We’re happy you’re enjoying the BRAVIA 8 II! If audio sync issues persist with your external box, try enabling the A/V Sync feature in the TV’s audio settings for a seamless experience.

Thanks for choosing Sony.

Best regards,

Eliab

Thank you for the fantastic review, DonnaH!

We are so glad to hear your Bravia 8 II is a hit! There is nothing quite like that jump in speed when upgrading to a modern processor—it makes finding your favorite shows as smooth as the colors on the screen.

Enjoy the lightning-fast performance and those beautiful OLED visuals! Thank you for choosing Sony.

Best regards,

Gus, Sony Social Media Team

Hi UmairAzhar,

It brings us great satisfaction to hear that the picture quality of your BRAVIA 8 II has reinforced your confidence in our technology. We strive to lead the industry with our processor and panel innovations, and knowing that you still consider Sony to be at the top of its class is the highest compliment we could receive.

Thank you for your continued loyalty and for making Sony the centerpiece of your home cinema experience.

Best regards,
Dominick

Hi LeonardF,

We are excited to hear that you are very happy with your new 55" BRAVIA 8 II! You’ve chosen a truly remarkable television; as a QD-OLED, it combines the perfect blacks of OLED technology with the enhanced brightness and incredibly vivid colors of Quantum Dots. This elaborate panel ensures that every scene is displayed with breathtaking accuracy and saturation, providing a viewing experience that is hard to beat.

Thank you for trusting Sony.

Regards,
Dominick

Hello Husky,

Thank you for choosing Sony!

We couldn't be happier to hear your positive remarks about the K65XR80M2 TV. We appreciate your candid feedback regarding the pricing and recognize the importance of delivering both quality and value. Your input is invaluable as we strive to maintain the highest standards for our products.

Best regards,
-Fred

Hi MarkS,

Thank you for choosing the BRAVIA 8 II and for sharing your initial impressions with us. While we are glad to see a 4-star rating, we want to ensure you are completely satisfied with your purchase. This television offers extensive customization options designed to enhance the picture to your specific preferences, ranging from clarity to color vibrancy. To help you unlock the full potential of your display, we recommend exploring our detailed guide on adjusting the picture settings here:

https://helpguide.sony.net/tv/musltn1/v1/en-003/contents/TP1001675534.html

Beyond internal settings, the quality of the signal being fed into the TV is crucial for a premium experience. We recommend ensuring that you are using high-speed HDMI cables capable of supporting full 4K resolution, as older cables can often bottleneck the picture quality. Additionally, if you primarily use streaming services, please ensure your TV is located within 25 feet of your wireless router. Streaming 4K content requires a high-bandwidth, stable connection; if the signal is weak, the app may automatically drop the resolution to prevent buffering, which significantly impacts visual clarity.

We are confident that these adjustments will provide the high-quality visual experience you expected from a BRAVIA television. Thank you for choosing Sony!

Regards,
Dominick