Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $2,299.99
The comparable value price is $3,499.99

Customer reviews

Rating 4.9 out of 5 stars with 188 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 5.0 out of 5 stars

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

98%would recommend to a friend

Customers are saying

Customers regard the 65" Class BRAVIA 8 II OLED 4K UHD Smart Google TV (2025) highly, particularly praising its exceptional picture quality and ease of setup. The deep blacks and stunning visuals of the OLED display are also frequently highlighted as significant strengths. There were no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 188 reviews
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    This TV is BRIGHT!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is incredibly bright! I upgraded from a 2019 OLED C9 seeking a brighter display. After comparing this TV to LG’s 2025 flagship, I chose the Sony based on the reputation of the Sony A95L, and I have no regrets. The colors from its QD-OLED panel are striking, the vibrant visuals are perfect for gaming. It took a day to adjust to the warmer tones (slightly magenta?), but they quickly feel natural. Compared to an LG C3, the colors really pop. It’s an outstanding TV. The only drawbacks are its premium price and that only two of the four HDMI ports are 2.1. If you have multiple consoles and a soundbar, consider an HDMI switch to avoid cable swapping. Overall, it’s a fantastic TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there,

      Thanks for the excellent review and the 5-stars rating! We are honored to hear that you have taken the decision to purchase a Sony Bravia TV, you will definitely enjoy the incredible picture quality and see billions of accurate real-world colors with a Quantum Dot panel and XR Triluminos Max! We appreciate all feedback, such as the HDMI ports situation, which can be taken in consideration for future references.

      Thanks for choosing Sony, have a nice day!
      -DiegoV Sony_US

  • Pros mentioned:
    Oled quality, Picture quality

    Rated 5 out of 5 stars

    Can’t wait to pick up another.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony 65” Class Bravia 8 ll OLED 4K has an incredible picture. Colors are very vibrant. It’s an awesome TV!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for your wonderful review, RaymondS!

      We are so glad to hear you think the 65” BRAVIA 8 II has an incredible picture and that the colors are very vibrant. Our team designed this OLED TV to deliver a stunning and immersive viewing experience, so your feedback brings us great satisfaction.

      Thank you again for choosing Sony and for sharing your experience.

      Best regards, Gus, Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Product is great, purchase process-not so great

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv is great. Easily my best purchase and clearly the best since the annoying manager at Best Buy wouldn’t stop trying to get me to purchase more stuff even though I explicitly told him I only wanted the tv. He kept making faces and scuffing as I opposed his tactics. Kinda funny watching him get frustrated as he probably though I was an idiot for not getting additional surge protection even after he tried to explain to me why I needed it(I’m an electrical engineer I know what it does. I also already had some that was relatively new).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality
    Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    best TV picture

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing colors, picture and sound, sharpness, no words to describe it just perfect, the showroom at Best Buy might be scary to decide but one's at home no regrets $$$$. 4 stars for remote control lacs numeric pad and no more stereo output from TV HDMI ARC signal to home theater system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JuanL,

      Thank you for your fantastic review! We are thrilled to hear that you are so impressed with the BRAVIA 8 II's picture quality, colors, and sound, and that the TV looks even better in your home than it did in the showroom. We also appreciate you providing such detailed and honest feedback. We understand your concerns about the remote control's design and the lack of a numeric pad—our aim with the remote is to provide a sleek, streamlined user experience, but we recognize that this can be a change for some users.

      Regarding the HDMI ARC signal to your home theater system—here's a complete guide with troubleshooting steps that can help resolve the issue: https://www.sony.com/electronics/support/articles/00020051?utm_source=glean

      Thank you again for your valuable feedback and for choosing Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Excellent TV, easy to setup, beautiful picture

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has made an excellent line of TVs even better with this second generation OLED TV. The picture is stunningly beautiful. I was also impressed with how much Sony has improved the setup process, especially with the apps. QR codes for logging in to the apps made it much easier to authorize the TV with the app. No need to remember passwords! The TV also did a great job of recognizing all of the devices attached to the four HDMI ports. Again, It was very easy. We love the TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechieBob,

      Thank you so much for the fantastic review! We're thrilled to hear that you're loving your new BRAVIA 8 II TV and that the picture quality is hitting the mark for you. We're especially glad to know that the new setup process, particularly with the QR codes for apps and the easy device recognition, made your experience so smooth. We'll be sure to pass your positive feedback along to our development team.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    bravia 8 mkII

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had an oled 65 inch sony, that got a burned in image I just could not live with ( my fault I did not know they were susceptible to that, and my wife would listen to Dish CD all day with that static image on screen, dish should know better that that), so I bought a starts with S and ends in sung neo qled thinking I would be happy with that, not even close! Best buy let me return it and upgrade to the MKII Bravia 8 O heck Yea! picture to kill for, I showed her the turn off screen feature,when using anything like pause or static image.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LARRYM, thank you so much for taking the time to share your detailed experience—we appreciate your honesty and enthusiasm! It’s wonderful to hear you’re enjoying the BRAVIA 8 MKII and that its picture quality stands out for you.

      OLED technology does offer exceptional color and contrast, but as you’ve noticed, it can be susceptible to image retention (sometimes called “burn-in”) with prolonged static images. Activities like leaving a channel logo, paused video, or music app on screen for long periods can gradually cause this effect. Your experience is a great reminder about the importance of screen management, and we’re glad you discovered the screen turn-off feature on the new BRAVIA—it’s an excellent way to protect your OLED panel during music streaming or any situation with a static display.

      The BRAVIA 8 MKII is designed with smarter tools to help prevent burn-in, including pixel shift, screen savers, and customizable screen-off options. Using these features during static usage (like streaming audio through apps) can help ensure you keep enjoying vibrant picture quality for years to come.

      If you ever have questions about settings or want tips to optimize your BRAVIA experience, our support team is here to help. Thanks again for coming back to Sony and for highlighting practical ways other users can take care of their TVs!

      Best regards,
      Gus
      Sony Social Media Team Sony_US

  • Pros mentioned:
    Picture quality, Setup ease

    Rated 5 out of 5 stars

    Sony TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv works like a dream…I is very easy to set up.Very satisfied and would recommend to anyone looking for a quality tv

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RickyT,

      Thank you for the fantastic 5-star review! We're so glad to hear that your BRAVIA 8 II works like a dream and that the setup process was very easy for you. It's our goal to provide a quality TV with a seamless experience from the moment you turn it on, and your feedback is a wonderful confirmation of that. We truly appreciate your strong recommendation!

      Thanks for choosing Sony, have a great day!
      DiegoV Sony_US

  • Rated 5 out of 5 stars

    Big Upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a very nice TV, that is now at a much more reasonable price. At first glance I think it looks about the same as the A95L, but with the upgraded processor it feels a big less laggy in the menus and hopefully a bit more future proofed. One note is that the SDR brightness is a bit low until you mess with the configurations to brighten it up a bit.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamB! We are truly grateful to hear your thoughts about the BRAVIA 8 II. It’s a fantastic TV that offers stunning picture quality and vibrant colors.
      We appreciate your note regarding the SDR brightness; adjusting the settings can definitely help improve that aspect. Your feedback is invaluable as we strive to make our products even better!

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Video and Audio are stunning

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an LG C9. The picture quality is amazing. I wasn’t expecting a big difference going from one OLED to another, but I’m impressed. Main reason I upgraded was cause the audio processing on the C9 was awful. Had issues getting great sound. The Bravia does a great job with audio processing and I’m able to play content at any quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Galoki,
      Thank you so much for sharing your experience with us! We are really happy to hear how impressed you are with the upgrade to your new BRAVIA 8 II.

      It’s great to know that you're noticing such a significant difference in picture quality, especially coming from another OLED. We're also glad that the improved audio processing is making a big difference for you, as features like our Acoustic Center Sync are designed to deliver a more immersive and precise sound experience.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    Switched from Samsung A95L

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased Samsung A95L, but after dealing with constant rebooting, laggy menus, and poor upscaling, I returned it and decided to try the Sony Bravia instead. I’m so glad I made the switch. This TV has been a completely different experience. The menu is fast and responsive, the upscaling is excellent, and streaming (including sports) looks dramatically better. Everything just works the way a flagship TV should. Overall, it feels like a much more polished product. Very happy with this TV and highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaro!
      Thank you very much for taking the time to share your in-depth feedback, especially detailing your experience switching to the K-65XR80M2 TV.

      We are thrilled to hear that you are so happy with your purchase and that the BRAVIA 8 II has been a "completely different experience." It is fantastic to know that you are enjoying the fast, responsive menu and the excellent upscaling.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Probably the best TV in the World right now

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent TV, and combined with a Sony Bravia sound system - totally worth the price for an unparalleled experience. BestBuy purchase experience was fantastic as well. The BestBuy sales personnel were so patient and understanding, and provided recommendations based on needs rather than just trying to push a product out to the customers.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SivaS,

      Thank you for sharing this feedback. It's fantastic to hear that you're having an excellent experience with your new BRAVIA 8 II TV and sound system. We're also glad to hear that Best Buy's sales personnel were so helpful in providing a great purchasing experience.

      Thanks for choosing Sony.

      Best regards,
      Eliab sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great viewing angle and brightness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a difference a few years make in television technology. I upgraded from a 2012 Sony Bravia and my mind is blown. The picture quality was as good as expected but I am truly impressed by the brightness and the viewing angle. I don’t feel like I even need to swivel the televison anymore, no matter where I am in the the room, the picture is fantastic. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ironmade,

      Thanks for the fantastic review! It's truly awesome to hear you're so impressed by the advanced technology of your new BRAVIA 8 II—we're happy that it has blown your mind!

      Knowing that you're enjoying brightness and viewing angle is satisfactory as this is the experience we strive for! We especially appreciate you being a dedicated Sony customer and coming back to us for your upgrade, your recommendation is truly appreciated.

      Thanks again for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. Sony_US

  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Simply astounding

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture is superb out of the box. Coming from the A80j which is still running strong. The HDMI connection via e arc seems to be having a problem staying connected once I shut off the TV or Cinema 50 receiver, I’m considering returning but the picture is so beautiful the decision is touch to make

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mikey, thank you for taking the time to share your experience! We're really happy to hear you're enjoying the superb picture quality right out of the box of the Sony - BRAVIA 8 II. We understand that issues with the eARC connection can be difficult and this is certainly not the experience we aim for. We want to ensure all aspects of your TV function properly, here are some troubleshooting steps that can resolve the problem:

      1- Perform a power reset of your TV and Receiver. Turn off both devices and disconnect the power cords and HDMI cable from both devices for two minutes, then reconnect the HDMI cable to the HDMI IN ARC of the TV and the other end to the HDMI OUT ARC of the receiver. Connect the power cords, and turn on first the TV and then the Receiver.
      2- Enable the BRAVIA sync settings on the TV by going to settings > channels and inputs > external inputs > BRAVIA sync settings > BRAVIA sync device list > enable
      3- Make sure the eARC mode is set to Auto. In settings go to display and sound > audio output > eARC mode > auto

      If these steps don't resolve the issue, please don't hesitate to contact our customer support team directly through the link below, they would be happy to walk you through more in-depth troubleshooting or discuss potential solutions.
      https://us.esupport.sony.com/support/s/support-contact?language=en_US&category=tv

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia. 8ll top of the line

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy nothing but sony tv they have great everything from picture to the color vibrant and clairity. Sony is a top of the line tv . And i would pay the extra for the quality and consistency of the product. Sony try it u will love it!son

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeliaD,

      Thank you for the outstanding 5-star review! Your comments on the vibrant color and clarity truly highlight the engineering that goes into every BRAVIA TV, ensuring a premium, consistent picture every time. Knowing that our commitment to quality and consistency resonates with loyal customers like you makes all the difference.

      Thank you for choosing Sony—and for the excellent recommendation!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Customer Service 'Rock Stars' Really Do Exist!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I must say that the Sony 65 inch OLED 4K BRAVIA 8 M2 tv that we purchased was an extraordinary value. It was our first electronics purchase experience with Best Buy. With many, many questions to be answered for us, we had the pleasure of working with two different Sales professionals, as well as the Store Manager. We were pleasantly surprised by the friendliness, willingness, thoroughness, and, transparency of the Customer Service provided to us by these professionals. We are now Customers for Life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EcstaticCustomerForLife!

      We are absolutely thrilled to hear that your Sony K-65XR80M2 television purchase was an extraordinary value! Knowing that the picture quality of your new TV is meeting your expectations is incredibly rewarding.

      We especially appreciate you highlighting the exceptional customer service you received from the Sales Professionals and Store Manager at Best Buy. It is wonderful to hear that our retail partners are providing the friendly, thorough, and transparent experience we strive for, resulting in you becoming a Customer for Life!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks perfect!! The colors are really rich.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerardoP!
      It is most rewarding to hear your feedback about the BRAVIA 8 II!

      The TV is designed with an OLED screen that makes colors look vibrant and lifelike, plus it’s super thin for a modern touch in your home. The picture really stands out whether you’re watching movies, sports or just relaxing with your favorite show.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality, Setup ease
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony tv

    |
    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up and start using :)))

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julie,

      We're so glad to hear you're enjoying your new Bravia 8 II and the setup went smoothly. Thanks for sharing your feedback and for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Bravia 8 II

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bravia 8 replaced my Sony Masters OLED from two years ago( boards died) and it is slightly better. I love everything about this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeauxTigers,

      It brings us great joy to hear that your new Sony BRAVIA 8 II is performing even better than your previous Master Series OLED! Knowing that you love everything about this TV—especially after a previous high-end model—is the best possible feedback we can receive. Thank you for being a loyal Sony customer and sharing your fantastic 5-star review!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    From Plasma to SONY OLED I'm happy!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Plasma TV with excellent cinematic picture qualities, this SONY Bravia 8 II definitely does not make me wish I still had my Plasma. If the content being watched is of high quality, it's almost like you are watching something real and not an image. Colors are excellent and lifelike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nauticus,

      Thank you so much for your 5-star review of the Sony - BRAVIA 8 II. We're honored to hear that it has impressed you even coming from a plasma TV, and that the lifelike colors and cinematic picture quality are delivering such a realistic viewing experience. The BRAVIA 8 II was designed with advanced QD-OLED technology to bring out natural detail, vibrant color, and depth—so it's wonderful to know you're enjoying it to the fullest!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Excellent picture quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. The picture quality is really nice. Too bad this did not come in 77' version. Also, I wish Sony would dress up their stands with a robust center mount with nice finish. Current models are very basic aesthetically. Not everyone mounts their screens on walls Sony. The remote could be ergonomically improved too. A lot of wasted space that could be utilized.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for sharing your review, DTM77!

      We are absolutely thrilled to hear that you find the picture quality to be excellent and really nice. Delivering a top-tier visual experience is our primary goal, and we are delighted that the 65-inch model is performing so well for you.

      We also appreciate your candid feedback regarding the desire for a 77-inch version, along with your constructive suggestions for future models concerning the aesthetic design of the stand and ergonomic improvements to the remote control, which we have carefully noted for our product development team.

      Thank you again for choosing Sony and for sharing your thoughtful experience.

      Best regards, Gus, Sony Social Media Team sony-global