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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 290 reviews

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Rating by feature

  • Picture Quality

    Rating 4.9 out of 5 stars

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Brightness

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers regard the 65" Class BRAVIA 8 II OLED 4K UHD Smart Google TV (2025) highly, particularly praising its exceptional picture quality and ease of setup. The deep blacks and stunning visuals of the OLED display are also frequently highlighted as significant strengths. There were no reported negative customer experiences.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 290 reviews
  • Rated 5 out of 5 stars

    Great picture!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! We bought the Sony Bravia 8ii for the quality picture and we think it is better than advertised. Not only the picture but the sound quality also. We are very pleased with our purchase. The service we received at the store was amazing even as busy as they were. They took the time to provide detailed explanations as well as giving us all available options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, BillW!

      "Better than advertised" is exactly what we love to hear! We are thrilled that you’re impressed not only with the picture quality of your new BRAVIA 8 II but with the sound as well—our Acoustic Surface Audio+ technology is designed to make the sound come right from the screen for that extra level of immersion.

      It’s also wonderful to hear that the store team provided such excellent service and helped you find the perfect fit for your home. We truly appreciate you taking the time to share your experience!

      Best regards,

      Gus, Sony Social Media Team sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV looks perfect!! The colors are really rich.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GerardoP!
      It is most rewarding to hear your feedback about the BRAVIA 8 II!

      The TV is designed with an OLED screen that makes colors look vibrant and lifelike, plus it’s super thin for a modern touch in your home. The picture really stands out whether you’re watching movies, sports or just relaxing with your favorite show.

      Thank you for choosing Sony!
      Best regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Sony bravia. 8ll top of the line

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy nothing but sony tv they have great everything from picture to the color vibrant and clairity. Sony is a top of the line tv . And i would pay the extra for the quality and consistency of the product. Sony try it u will love it!son

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DeliaD,

      Thank you for the outstanding 5-star review! Your comments on the vibrant color and clarity truly highlight the engineering that goes into every BRAVIA TV, ensuring a premium, consistent picture every time. Knowing that our commitment to quality and consistency resonates with loyal customers like you makes all the difference.

      Thank you for choosing Sony—and for the excellent recommendation!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Switched from Samsung A95L

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased Samsung A95L, but after dealing with constant rebooting, laggy menus, and poor upscaling, I returned it and decided to try the Sony Bravia instead. I’m so glad I made the switch. This TV has been a completely different experience. The menu is fast and responsive, the upscaling is excellent, and streaming (including sports) looks dramatically better. Everything just works the way a flagship TV should. Overall, it feels like a much more polished product. Very happy with this TV and highly recommend it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Yaro!
      Thank you very much for taking the time to share your in-depth feedback, especially detailing your experience switching to the K-65XR80M2 TV.

      We are thrilled to hear that you are so happy with your purchase and that the BRAVIA 8 II has been a "completely different experience." It is fantastic to know that you are enjoying the fast, responsive menu and the excellent upscaling.

      Thanks for choosing Sony!
      Warm regards,
      Estefany Sony_US

  • Pros mentioned:
    Picture quality, Setup ease
    Best Buy Employee

    Rated 5 out of 5 stars

    Sony tv

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, easy to set up and start using :)))

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julie,

      We're so glad to hear you're enjoying your new Bravia 8 II and the setup went smoothly. Thanks for sharing your feedback and for choosing Sony!

      Sincerely,
      Jenn | Sony Social Media Team. sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beautiful realistic picture

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful realistic picture from this tv. The vivid setting brightens it if that is what you prefer too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello there,

      Thank you for choosing Sony!

      We’re excited to hear that the K65XR80M2 TV delivers a beautiful, realistic picture and that the vivid setting adds the perfect brightness when desired. It’s great to know you’re enjoying such a versatile viewing experience.

      Best regards,
      -Fred Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    From Plasma to SONY OLED I'm happy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a Plasma TV with excellent cinematic picture qualities, this SONY Bravia 8 II definitely does not make me wish I still had my Plasma. If the content being watched is of high quality, it's almost like you are watching something real and not an image. Colors are excellent and lifelike.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nauticus,

      Thank you so much for your 5-star review of the Sony - BRAVIA 8 II. We're honored to hear that it has impressed you even coming from a plasma TV, and that the lifelike colors and cinematic picture quality are delivering such a realistic viewing experience. The BRAVIA 8 II was designed with advanced QD-OLED technology to bring out natural detail, vibrant color, and depth—so it's wonderful to know you're enjoying it to the fullest!

      Thank you for choosing Sony!

      Best regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Customer Service 'Rock Stars' Really Do Exist!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I must say that the Sony 65 inch OLED 4K BRAVIA 8 M2 tv that we purchased was an extraordinary value. It was our first electronics purchase experience with Best Buy. With many, many questions to be answered for us, we had the pleasure of working with two different Sales professionals, as well as the Store Manager. We were pleasantly surprised by the friendliness, willingness, thoroughness, and, transparency of the Customer Service provided to us by these professionals. We are now Customers for Life!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Thank you for the fantastic review, EcstaticCustomerForLife!

      We are absolutely thrilled to hear that your Sony K-65XR80M2 television purchase was an extraordinary value! Knowing that the picture quality of your new TV is meeting your expectations is incredibly rewarding.

      We especially appreciate you highlighting the exceptional customer service you received from the Sales Professionals and Store Manager at Best Buy. It is wonderful to hear that our retail partners are providing the friendly, thorough, and transparent experience we strive for, resulting in you becoming a Customer for Life!

      Thank you again for choosing Sony!

      Best regards, Gus, Sony Social Media Team sony-global

  • Rated 5 out of 5 stars

    65" Sony Bravia 8 II OLED

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV replaced a 10 year old Sony Bravia LED. The improvement in picture quality was dramatic! I expected that OLED technology would be a step up, but I didn't realize how much. It was pricey compared to the competition; however, we got it on sale so that took away the sting. Integration with my audio system was a breeze (HDMI is great).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RobertN!
      Thanks for sharing your review with us!
      We are thrilled to hear that your new XR80M2 is such a massive upgrade over your previous BRAVIA.

      We appreciate you choosing Sony!
      Best regards,
      Estefany Sony_US

  • Rated 5 out of 5 stars

    SONY Bravia 8 II. One amazing tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Where to begin. If you are looking for the best OLED that does not compromise picture quality, this is the one for you. I considered the flagship LG, Panasonic and Samsung and have to honestly say this beats them all in the picture quality categories. Is there a “Sony Tax”? Absolutely and sill worth the premium. Super bright in a sunlit room for an OLED. Could not be happier with this purchase and would recommend it to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PaulD,

      Thank you for taking the time to write such a comprehensive and complimentary 5-star review for the Sony BRAVIA 8 II QD-OLED!

      We could not be more pleased to hear your honest assessment that it beats the competition in picture quality categories and that you feel it is still worth the premium price. We specifically engineered this TV for uncompromising quality, especially for brightness in sunlit rooms, so your feedback is incredibly valuable.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Oled quality

    Rated 5 out of 5 stars

    Bravia 8 II

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Bravia 8 replaced my Sony Masters OLED from two years ago( boards died) and it is slightly better. I love everything about this tv.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GeauxTigers,

      It brings us great joy to hear that your new Sony BRAVIA 8 II is performing even better than your previous Master Series OLED! Knowing that you love everything about this TV—especially after a previous high-end model—is the best possible feedback we can receive. Thank you for being a loyal Sony customer and sharing your fantastic 5-star review!

      Regards,
      Dominick Sony_US

  • Rated 5 out of 5 stars

    Fantastic View!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As the old saying goes, "You get what you pay for..." True with this TV. After the initial setup, (easy to do) and a few adjustments to the picture, all I could do was sit back and say, "Wow!" This is fantastic TV, and even the sound quality is great without using a sound bar! (might purchase that at a later time). Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mickey,

      We are really happy to hear that your initial setup left you with a "Wow" moment! It is fantastic to know that you are enjoying the stunning visuals provided by the QD-OLED display, which delivers our widest palette of colors. We are also glad the XR Processor™ with AI technology is making a difference by intelligently enhancing every scene in real-time to boost color, contrast, and clarity for a truly immersive experience.

      Thank you for trusting Sony!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Sony was just installed yesterday. It is the latest model and replaced an older Sony that would no longer connect to WiFi. The pictures brilliant and the menu is easy to navigate, so setting it up is easy. I am very satisfied with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Looks good. Picture is good.sound is good. It might be smarter than me!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LetsGoChiefs,

      That's wonderful feedback! We are thrilled to hear your 65" BRAVIA 8 II OLED TV is a great TV with good picture and sound, and that "smarter than me" feeling is just our advanced Cognitive Processor XR and Google TV working hard to deliver an optimized, seamless experience for you. Thanks for choosing Sony.

      Best regards, Eliab Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Beats the competition where it counts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought this TV pushed red a little to hard. This TV has the ability to apple tonal corrections and selective sharpness in a much more intelligent way than the compatition. It only falls a little shorter than the rest in game mode. But if your priority is movies, Then look no further. Hands down the best picture.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Delboy, thank you for the thoughtful and detailed review! We're immensely pleased to hear that the Sony - BRAVIA 8 II stands out for you, especially when it comes to picture quality and intelligent sharpness adjustments. Your feedback on game mode is appreciated as we're always working to enhance the experience across all features. Thank you for choosing Sony, and enjoy every cinematic moment! Regards, -Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love my TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, the pic is unbelievably clear and crisp. Install was professionally done, they provided info on the operation of the TV, great guys. The sound is outstanding. Gotta get new firniture now. Lol

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaneG,

      Thanks for sharing your feedback on the BRAVIA 8 II! It's fantastic to hear that you're so impressed with the picture quality and you consider the sound to be outstanding—thank you so much!

      We're also glad to know that the installation service was professional and helpful. It sounds like you're all set for some amazing movie nights.

      Thanks for choosing Sony!

      Sincerely,
      Jenn | Sony North America. Sony_US

  • Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a month of conisderation and research, I finally decided to upgrade to the new Sony Bravia 8 II. I've used it now for a few weeks and can already tell it was far more worth it than I originally thought. The color, picture quality, processor, its perfect. I would reccomend to any TV enthusiast who has a tv older than a few years to go for it. Couldn't be happier.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Nfodoh,

      Thank you for choosing Sony!

      We're elated to hear that your upgrade to the K65XR80M2 TV has exceeded your original thoughts. It’s wonderful to know that the color, picture quality, and processor are delivering such an impressive experience. Your recommendation means a lot, and we truly appreciate you sharing your positive journey with us. Thank you for trusting us to enhance your viewing!

      Best regards,
      -Fred sony-global

  • Rated 5 out of 5 stars

    You won't regret it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is great in SDR and excellent in Dolby Vision,i did fiddle with the settings to get it the way I wanted but not much it's pretty accurate out of the box. I can't speak about the audio because I have Sonos surround system. A bit pricey but worth it when you get it set to the way you want, it's made me say you can't get much better than that a few times hope this helps.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zr2audio1,

      We could not be more pleased to hear your feedback on the picture quality, especially your high praise for its performance in both SDR and Dolby Vision. We work hard to ensure color accuracy straight out of the box, and we are delighted that a few minor adjustments were all it took for you to achieve your perfect viewing setting.

      Thank you for choosing Sony!

      Regards,
      Dominick sony-global

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Easy setup, great picture

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. The picture quality is wonderful and the sound isn't bad either (although we are considering getting the sound bar for a truly cinematic experience). I was really happy how easily it paired with Google home.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AdamE,

      Thank you for the wonderful 5-star review of your new Sony BRAVIA 8 II! We're so happy to hear that the setup process was easy and that you're enjoying the stunning picture quality. That's what this TV is all about—bringing incredible visuals to your home. We're also glad you find the built-in sound to be good, and we think a soundbar would be a perfect addition for that cinematic experience you're looking for!

      It's great to hear about the seamless integration with Google Home. We design our products to be as user-friendly and connected as possible, and your feedback confirms we're on the right track.

      Thanks again for choosing Sony and for sharing your experience!

      Regards,
      Dominick Sony_US

  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Great picture, easy use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a beautiful picture and is preloaded with the apps needed. It's easy to use and has very nice features. The installation team, Lukas, were fantastic at installing and setting the system up with our home theater sound system.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SanDag,

      Thank you for the wonderful review of the Sony - BRAVIA 8 II! It's most rewarding to hear that you love the beautiful picture quality and find the preloaded apps and user-friendly features easy to use. Your kind words about the installation team are especially appreciated. We hope you continue to love your new TV for many years to come!

      Thank you for choosing Sony!

      Regards,
      Dominick Sony_US

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