Customer Ratings & Reviews

Hi Tess,

We are immensely pleased to hear that the BRAVIA 8 II is standing out to you with its superior picture and sound quality. By utilizing our advanced QD-OLED panel in harmony with the XR Processor™, we strive to deliver a level of clarity and contrast that truly sets our TVs apart. It is also fantastic to know that you are enjoying the wide range of customizable settings, allowing you to tailor the viewing experience to your exact specifications.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Hi JayJay1111,

That is incredibly high praise! We are absolutely thrilled that you consider the 65" BRAVIA 8 II OLED one of the best TVs of 2025 and find the picture quality stunning and the sound impressive. We understand that dialing in the settings can take time, but we are delighted you found the flawless visuals worth the effort! Thanks for choosing Sony.

Best regards, Eliab

Hi JuanL,

Thank you for your fantastic review! We are thrilled to hear that you are so impressed with the BRAVIA 8 II's picture quality, colors, and sound, and that the TV looks even better in your home than it did in the showroom. We also appreciate you providing such detailed and honest feedback. We understand your concerns about the remote control's design and the lack of a numeric pad—our aim with the remote is to provide a sleek, streamlined user experience, but we recognize that this can be a change for some users.

Regarding the HDMI ARC signal to your home theater system—here's a complete guide with troubleshooting steps that can help resolve the issue: https://www.sony.com/electronics/support/articles/00020051?utm_source=glean

Thank you again for your valuable feedback and for choosing Sony!

Regards,
Dominick

Thank you for your wonderful review, RaymondS!

We are so glad to hear you think the 65” BRAVIA 8 II has an incredible picture and that the colors are very vibrant. Our team designed this OLED TV to deliver a stunning and immersive viewing experience, so your feedback brings us great satisfaction.

Thank you again for choosing Sony and for sharing your experience.

Best regards, Gus, Sony Social Media Team

Hi CarlosC,

It is fantastic to hear that your new 65" BRAVIA 8 II is such a "spectacular" upgrade! We are thrilled that the vivid colors and balanced sound are providing the clarity you were missing, and it’s great to hear the Best Buy team shares your enthusiasm for this model.

Thanks for choosing Sony.

Best regards,

Eliab

Hi JeanneM,

It brings us great satisfaction to hear that all of your research led you to the BRAVIA 8 II and that it has proven to be such a rewarding addition to your home. We take immense pride in our XR Processor and OLED technology, which work in harmony to produce the lifelike clarity and authentic color reproduction that caught your eye, ensuring that every frame you watch is as beautiful as intended.

Thank you for making Sony part of your home entertainment.

Best regards,
Dominick

Hi GiovanniF,

We are honored to hear that you find the Sony BRAVIA 8 II’s display gorgeous and worth every penny. Thank you for highlighting its elegant design, exceptional quality, and easy setup. We’re glad it pairs perfectly with your eARC compatible sound system.

Thank you for choosing Sony!

Regards,
Dominick

Hi TechieBob,

Thank you so much for the fantastic review! We're thrilled to hear that you're loving your new BRAVIA 8 II TV and that the picture quality is hitting the mark for you. We're especially glad to know that the new setup process, particularly with the QR codes for apps and the easy device recognition, made your experience so smooth. We'll be sure to pass your positive feedback along to our development team.

Thanks for choosing Sony.

Best regards,
Eliab

Hello Viren,

Thank you for choosing Sony!

We're honored to hear that the K65XR80M2 TV stands out to you for its reliability, excellent sound, and the beautiful balance of resolution, brightness, and size. It’s wonderful to know it’s a perfect fit for your living space and that you appreciated the value from BestBuy. Your thoughtful feedback truly encourages us to keep delivering quality you can trust.

Best regards,
-Fred

Hi SamB! We are truly grateful to hear your thoughts about the BRAVIA 8 II. It’s a fantastic TV that offers stunning picture quality and vibrant colors.
We appreciate your note regarding the SDR brightness; adjusting the settings can definitely help improve that aspect. Your feedback is invaluable as we strive to make our products even better!

Thank you for choosing Sony!
Best regards,
Estefany

Hi LARRYM, thank you so much for taking the time to share your detailed experience—we appreciate your honesty and enthusiasm! It’s wonderful to hear you’re enjoying the BRAVIA 8 MKII and that its picture quality stands out for you.

OLED technology does offer exceptional color and contrast, but as you’ve noticed, it can be susceptible to image retention (sometimes called “burn-in”) with prolonged static images. Activities like leaving a channel logo, paused video, or music app on screen for long periods can gradually cause this effect. Your experience is a great reminder about the importance of screen management, and we’re glad you discovered the screen turn-off feature on the new BRAVIA—it’s an excellent way to protect your OLED panel during music streaming or any situation with a static display.

The BRAVIA 8 MKII is designed with smarter tools to help prevent burn-in, including pixel shift, screen savers, and customizable screen-off options. Using these features during static usage (like streaming audio through apps) can help ensure you keep enjoying vibrant picture quality for years to come.

If you ever have questions about settings or want tips to optimize your BRAVIA experience, our support team is here to help. Thanks again for coming back to Sony and for highlighting practical ways other users can take care of their TVs!

Best regards,
Gus
Sony Social Media Team

Hi JimmyL, thanks for that great 5 star review!

It is great to know you found the picture on the BRAVIA 8 II as the best picture you have ever seen on a TV! Our OLED panel provides truly black scenes and also it features Acoustic Surface Audio+™, hear true immersive audio from the entire screen, perfectly matching sound to the action. The Google operative system makes navigating for the TV a smooth experience and with the voice commands you just have to talk and the TV will do what you ask for!

We love the idea to include a sound bar and subwoofer to your setup, it will definitely deliver a cinema-like experience!

Thank you so much for choosing Sony for your home entertainment!

Best regards,
Gus, Sony Social Media Team

Hi AfrimC!
Thanks so much for taking the time to share your feedback with us. It is fantastic to know that you are having such a great experience with your new K-65XR80M2 TV!

We appreciate your decision to go with Sony!
Best regards,
Estefany

Hello DakotaK,

Thank you for choosing Sony!

We couldn’t be happier to hear that your K65XR80M2 TV is delivering exceptional picture and audio quality for both 4K movies and gaming. It’s fantastic that the built-in sound impressed you so much that the soundbar became optional. Your 10/10 rating means a lot to us, and we’re delighted to be part of your entertainment experience.

Best regards,
-Fred

Hi HappyOldGuy,

We are really happy to hear that the BRAVIA 8 II was your top choice for exceptional picture clarity! We understand how important it is for enthusiasts to have full control over their viewing experience, which is why we provide extensive calibration settings for color, audio, and picture processing. It is wonderful to know that our QD-OLED technology and customizable features are allowing you to fine-tune your entertainment exactly to your personal preference.

We really appreciate you being part of the Sony family.

Regards,
Dominick

Hi RitaH!
Thank you for your feedback on the K-65XR80M2 TV. We are delighted to hear that you're impressed with its picture quality and built-in speakers!

We appreciate you choosing Sony!
Best regards,
Estefany

Hi RickyT,

Thank you for the fantastic 5-star review! We're so glad to hear that your BRAVIA 8 II works like a dream and that the setup process was very easy for you. It's our goal to provide a quality TV with a seamless experience from the moment you turn it on, and your feedback is a wonderful confirmation of that. We truly appreciate your strong recommendation!

Thanks for choosing Sony, have a great day!
DiegoV

Hi Daniel,

That's incredible to hear! Thank you so much for the enthusiastic 5-star review! We are absolutely thrilled that you consider the Sony BRAVIA 8 II the Best TV on the market! We poured a lot of innovation into this model, so we are delighted that you are impressed with the brightness and color and the overall great quality.

Thanks for being part of the Sony family!

Regards,
Dominick

Hello DildoFaggins,

Thank you for choosing Sony!

We couldn’t be happier to hear that the K65XR80M2 TV has impressed you, especially with its sound quality that feels like a built-in soundbar. Your insight about calibration highlights how personalized settings can enhance the viewing experience, and we appreciate you sharing that valuable feedback.

Best regards,
-Fred

Hi Hughysses1811,

We are thrilled to hear that the BRAVIA 8 II lived up to the hype! It is wonderful to know that after trying other sets, you’ve found the flagship picture quality and AI-enhanced processing of our newest OLED to be worth the splurge.

Thanks for choosing Sony.

Best regards,
Eliab